Efficiency Specialist,

3 weeks ago

Dartmouth, Canada EfficiencyOne Full time

**We transform the way people use energy.**

**About the Organization**

We're a leading energy efficiency enterprise. We believe in the good things efficiency brings to our lives, and we come to work every day to make the world a better place - starting in our own province. We have successfully helped hundreds of thousands of families, businesses, non-profits, and institutions transform how they use energy - and we will continue to lead the way in the transition to a low-carbon future. We are deeply committed to climate change and are a multi-year winner of Canada's Greenest Employers and Atlantic Canada's Top Employers.

Want to know what it's really like to work with us? Reach out to any one of our team members on LinkedIn to hear their firsthand experience at EfficiencyOne.

**Position**:
The **Efficiency Specialist, Home Energy Assessment (HEA)**, will be tasked with several administrative, customer service, and analytical duties while supporting the rest of the team as needed. They must be self-motivated, highly attentive to detail, and have strong organization and communication skills. They must also have strong technical competencies and be able to learn and comfortably use HOT2000 energy modeling software and Microsoft Excel. Their core responsibilities will be working with program partners and customers to validate that customer-installed upgrades meet provincial and federal program eligibility standards and ensure correct customer incentives are issued in a timely manner.

**What to expect in your first several weeks on the job**:
**In the first week, expect to**:

- The job shadows the Program Manager and other Efficiency Specialists to learn about your responsibilities, recent program targets and trends, and team goals.
- Job shadow other teammates to learn about their roles and responsibilities.
- Read program materials to familiarize HEA and our tools and processes.
- Start performing core duties.

**In the first month, expect to**:

- Perform core duties with limited support.
- Take on projects with support from your teammates.
- Establish a performance plan with your Manager.
- Meet our Delivery Agents.
- Continue to learn more about HEA's tools and processes.

**In the first three months, expect to**:

- Perform core duties independently.
- Support teammates by working through customer and Delivery Partner questions and concerns.
- Establish a performance and development plan with your Manager.

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