Portfolio Administrator

5 months ago

Toronto, Canada Realstar Full time

***:
The Portfolio Administrator is responsible for compiling and reporting all property-related revenues and acts as a liaison between the resident managers and corporate office for a portfolio of properties.

**RESPONSIBILITIES**:

- Generate, review and analyze rent, receivables, and monthly management information reports
- Review and reconcile monthly rent roll on the 1st of the month and process appropriate corrections
- Process information for those residents moving out and issue appropriate refund cheques
- Process pre-authorized payments from residents
- Liaise with Resident Managers, District Managers, internal Managers and colleagues to ensure appropriate information is received, recorded and provided as requested either through regular monthly reports or ad hoc requests
- Issue monthly rent increases in Yardi, generate preliminary edit list, process changes, final list and print rent increase notices and lease renewals
- Reconcile charges on tenant ledgers and assist in the recovery of outstanding rents.
- Process collection packages for past tenants with outstanding rent balances and or charges
- Follow up with Resident Managers, District Managers and Vice Presidents regarding unpaid balances and adjustments - eg. large accounts receivable balances, outstanding write-offs, etc.
- Complete standard forms related to rent collections and evictions
- Maintain resident and central filing records
- Participate in special projects on an ad hoc basis
- Ensure Resident Managers are complying with proper accounts receivable procedures

SKILLS AND EXPERIENCE
- Three (3) years of relevant work experience.
- Attention to detail, high degree of accuracy and strong adherence to established deadlines
- Organized, efficient, able to multi-task and to work with changing priorities
- Flexible and responsive to changing and evolving job requirements resulting from legislation changes and system enhancements
- Good keyboarding skills and level of proficiency with Yardi and Microsoft Office software
- Ability to analyze and interpret company policies and procedures as well as relevant Acts and Legislation
- Strong communication skills

WHAT WE OFFER
- Employee Assistance Program
- Health Care Spending Account
- Years of Service Awards
- 2 Paid Personal Days per year
- Health and Wellness Benefits
- GoodLife Gym Membership Discount
- Maternity Leave Top-Up
- Tuition Reimbursement
- Onboarding Assistance
- Learning and Development Opportunities
- Opportunities for Community Involvement

RS
LI-LP1

We thank all those who apply, but only those selected for an interview will be contacted.

Realstar supports equal opportunity initiatives. Accommodation will be provided in all stages of the hiring process. Contact us for any accommodation requests, and we will work with you to meet your needs.

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