Service/production Parts Coordinator

3 months ago

Regina, Canada Commercial Truck Equipment Co. Full time

**Overview**
Commercial Truck Equipment is looking to add an experienced full-time permanent **Service / Production Parts Coordinator **to our Regina, SK team.

**About Commercial**
Commercial Truck Equipment is Canada’s largest, most stable, and most diversified company serving the work truck, utility, and the emergency equipment industry. In business since 1947, Commercial provides unmatched job security and a comprehensive list of employee benefits. More than 30% of our team are long-tenured employees with over 15 years of service; evidence of strong employee/employer relationships, effective teamwork, and the benefit of an open-door policy. As Commercial continues to grow and diversify, we are looking for qualified and committed people to join our team.

**Benefits**
- Competitive compensation with overtime availability
- Complete disability program including excellent long-term and short-term benefits
- Annual profit-sharing compensation and seasonal bonus program after 2 years of service
- Company-matched RRSP contributions after 2 years of service
- Extensive dental coverage with children’s orthodontics included
- Prescription drug coverage with direct-pay drug card
- Vision/optometry coverage, including annual coverage for dependent children
- Complete and extensive paramedical coverage with per-category accounts for physiotherapy, chiropractic care, massage therapy, naturopathy, podiatry, acupuncture, and more.
- Group life insurance at 100% annual earnings
- Safe workplace with full committee and monthly meetings
- 100% Coverage emergency travel insurance
- Company events including BBQs, holiday parties, and more
- Purchase discount program
- High-quality PPE fully provided including uniforms and all consumables
- Annual tool and boot allowance program
- Exceptional career growth opportunities, with a hire-from-within strategy

**Responsibilities and Duties**
- Discusses and reviews all open work order parts requirements with Service and Production Managers, and confirms parts/materials required on a daily basis
- Orders approved parts and materials for all scheduled open work orders. Advises Service and Production Manager on all order lead times, issues or substitutions
- Coordinates the parts and material flow for all scheduled service and production work orders
- Issues parts and material for each work order to the service technician assigned to the work order, or to the Service Manager or Production Manager
- On a daily basis, records all parts and materials used by the service technicians for invoicing purposes. Ensures constant communication of recorded parts with the Service and Production Managers
- Confirms to Service or Production Manager all parts information on work order is accurate and complete within one business day of the work order being completed
- Develops cooperation with Outside Sales Personnel and their job scheduling to profitably meet customer needs
- Manages shop inventory (fluids and lubricants, welding gases, fasteners etc.) to ensure an adequate supply is always available
- Communicates with suppliers to ascertain quality and costs and completes the required purchase orders
- Purchases shop inventory materials on behalf of Commercial Truck Equipment Co and enters the materials into inventory
- Schedules parts/materials orders to maximize efficiency and effectiveness
- For non-inventoried parts/material, communicates with suppliers to obtain best pricing, obtains part on Commercial Truck Equipment Co’s behalf, and enters the part/material into inventory using the Inventory Management System using the correct product code
- For non-inventoried parts/material, applies pre-established mark-ups

**Qualifications and Experience**
- The successful applicant will have a mix of the following qualifications and experience. Commercial is looking for someone who has the experience to make a smooth transition into this position and hit the ground running:

- Five or more years of experience in parts administration
- Valid Class-5 driver's license is mandatory, licensure above Class 5 is considered an asset. Driver’s Abstract will be a required condition of employment
- Strong computer skills including Office 365 and Excel, in particular, are required
- Knowledge of the truck or heavy equipment industry would be beneficial
- Past experience in the truck equipment industry considered a very valuable asset
- Commitment to providing outstanding internal/external customer service
- Ability to work both individually as well as in a team environment
- Able to manage multiple tasks in a rapidly changing environment
- Strong verbal and written communication
- Strong attention to safety, detail, and accuracy
- Ability to lift boxes weighing up to 50 pounds

**Applications and Timeline**
- Commercial Truck Equipment maintains an inclusive and discrimination-free hiring process, as well as compliance with the Saskatchewan Human Rights Act, Canadian Human Rights Act, and the Employment

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