Member Service Representative
2 weeks ago
**LOCATIONS**:
- **Orleans Travel Store**: 2026 Tenth Line Rd. Unit 7, Orleans, ON K4A 4X4
- ** Nepean Travel Store**: 1331 Clyde Ave. Unit 105, Ottawa, ON K2C 0A9
- ** Stittsville Travel Store**: 5703 Hazeldean Rd. Unit 8, Stittsville, ON K2S 0P6
- ** Sudbury Travel Store**:100 Donna Dr. Unit D11, Sudbury ON P3B 4K6
- ** North Bay Travel Store**: 955 McKeown Avenue, Unit 3B, North Bay, ON P1B 9P3
**TERM**:Full-Time, May - August**
**WAGE**:$17.00 per hour**
**Summary Description**
The Member Service Representative t works with CAA members to sell and renew memberships, produce triptiks, provide CAA materials, and sell merchandise. Participation in consumer information sessions and other travel-related events as required.
**Job Duties**
- Provide members with Auto Travel materials and related services including triptiks, maps and tour books
- Sell, upsell and renew memberships
- Promote and sell travel merchandise
- Answer member/client inquiries
**Qualifications and Skills**:The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Enrolled full-time in the previous academic year and returning full-time in the upcoming academic year
- Students registered in Travel & Tourism program or related discipline preferred
- Excellent customer service skills
- Excellent interpersonal and listening skills
- Excellent attendance and punctuality
- Fluency in both official languages is an asset
- Employment is contingent on a successful Criminal Background Check and reference check.
Job applicants who have disabilities shall be provided with reasonable accommodation throughout the recruiting process.
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