Front Desk Supervisor

5 months ago


Coquitlam, Canada Ramada Coquitlam Full time

_**Duties**_
- Greet and welcome guests in a friendly and professional manner
- Provide exceptional customer service to all guests
- Manage and coordinate guest check-ins and check-outs
- Handle guest inquiries, requests, and complaints promptly and efficiently
- Maintain a clean and organized front desk area
- Answer phone calls and direct them to the appropriate department or staff member
- Assist with reservations and room bookings
- Process payments and ensure accurate billing
- Provide information about hotel facilities, services, and local attractions
- Collaborate with other hotel departments to ensure guest satisfaction
- **Requirements**_
- Previous experience in a similar role, preferably in the hospitality industry
- Excellent phone etiquette and communication skills
- Strong customer service skills with a friendly and approachable demeanor
- Proficient in using phone systems and computer software for reservations and guest management
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Detail-oriented with excellent organizational skills
- Ability to handle difficult situations with patience and professionalism
- Fluent in English

We offer competitive pay based on experience, as well as benefits such as health insurance, paid time off, and opportunities for career growth within our hotel. If you are passionate about providing exceptional guest experiences and have the necessary skills for this role, we would love to hear from you.

**Job Types**: Full-time, Permanent

**Salary**: $55,000.00-$65,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- On call
- Overtime
- Weekends as needed

Supplemental pay types:

- Bonus pay

Work Location: In person


  • Front Desk

    5 months ago


    Coquitlam, Canada Planet Fitness Full time

    Planet Fitness is looking for energetic, enthusiastic **Front Desk Representatives** that are passionate about health & fitness to join our amazing team. We have multiple Customer Service Representative positions open! These include part-time and full-time opportunities with flexible work schedules. **Our Front Desk Representatives enjoy**: - Growth...

  • Overnight Front Desk

    2 weeks ago


    Coquitlam, Canada Planet Fitness Full time

    Planet Fitness is looking for energetic, enthusiastic **Overnight Front Desk Representatives** that are passionate about health & fitness to join our amazing team. We have multiple Front Desk Representative positions open! These include part-time and full-time opportunities with flexible work schedules. **Our Overnight Front Desk Representatives enjoy**: -...


  • Coquitlam, Canada Renew Holistic Medicine Clinic Full time

    **Overview** **Duties** - Greet and assist clients and visitors in a professional manner. - Manage incoming calls with proper phone etiquette, directing them to the appropriate personnel. - Schedule appointments and maintain an organized calendar for office staff. - Perform data entry tasks, including maintaining client records using computerized systems. -...

  • Front Desk Associate

    4 weeks ago


    Port Coquitlam, British Columbia, Canada Gold's Gym - British Columbia Full time

    {"title": "Front Desk Associate", "description": "Job SummaryWe are seeking a highly motivated and enthusiastic Front Desk Associate to join our team at Gold\u2019s Gym British Columbia. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our members and guests, and...

  • Front Desk Associate

    4 weeks ago


    Port Coquitlam, British Columbia, Canada Gold's Gym - British Columbia Full time

    {"title": "Front Desk Associate", "description": "Job SummaryWe are seeking a highly motivated and enthusiastic Front Desk Associate to join our team at Gold\u2019s Gym British Columbia. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our members and guests, and...

  • Front Desk Associate

    3 weeks ago


    Port Coquitlam, British Columbia, Canada Gold's Gym - British Columbia Full time

    {"title": "Front Desk Associate", "description": "Job SummaryWe are seeking a highly motivated and enthusiastic Front Desk Associate to join our team at Gold\u2019s Gym British Columbia. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our members and guests, and...

  • Front Desk Associate

    3 weeks ago


    Port Coquitlam, British Columbia, Canada Gold's Gym - British Columbia Full time

    {"title": "Front Desk Associate", "description": "Job SummaryWe are seeking a highly motivated and enthusiastic Front Desk Associate to join our team at Gold\u2019s Gym British Columbia. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our members and guests, and...

  • Front Desk Associate

    2 weeks ago


    Port Coquitlam, British Columbia, Canada Gold's Gym - British Columbia Full time

    Front Desk Associate Job DescriptionWe are seeking a highly motivated and enthusiastic Front Desk Associate to join our team at Gold's Gym British Columbia. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional customer service and ensuring a positive experience for everyone who walks through our...


  • Port Coquitlam, British Columbia, Canada beBee Professionals Full time $30,000 - $40,000

    We are seeking a highly skilled Front Desk Coordinator to join our team at beBee Professionals in Port Coquitlam. As a key member of our front-line team, you will be responsible for providing exceptional support to our clients and team members. Your primary duties will include managing incoming calls, scheduling appointments, and performing general...

  • Front Desk Associate

    3 weeks ago


    Coquitlam, British Columbia, Canada beBee Professionals Full time $30,000 - $40,000

    We are seeking a highly skilled Front Desk Associate to join our team at beBee Professionals in Coquitlam, Canada. As a key member of our front-line staff, you will be responsible for providing exceptional customer service, managing incoming calls, and performing various administrative tasks to ensure seamless office operations.Key Responsibilities:Provide...

  • Front Desk Associate

    3 weeks ago


    Port Coquitlam, British Columbia, Canada Gold's Gym - British Columbia Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Front Desk Associate at Gold's Gym British Columbia. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members and guests, ensuring a positive and welcoming experience at our club.Key...


  • Coquitlam, Canada Lansdowne Chiropractic Full time

    **Responsibilities**: - Greet and welcome patients and visitors in a professional and friendly manner - Answer phone calls, take messages, and direct calls to appropriate individuals - Schedule appointments and manage the appointment calendar - Check patients in and out, collect payments, and verify insurance information - Maintain patient records and...


  • Coquitlam, Canada Trifecta Rehab Full time

    **We are happy to announce that our organization is expanding and is looking for additional team members!** **Who are we?** - Founded in 2017, we are a multidisciplinary team that is a passionate group of physiotherapists, chiropractors and registered massage therapists. Our goal is to elevate the quality of care and to foster a deeper relationship with...


  • Coquitlam, Canada Executive Plaza Hotel Coquitlam, bc, canada Full time

    '''Job Summary''' We are seeking a highly motivated and organized individual to join our team as an Assistant Front Office Manager. As the Assistant Front Office Manager, you will play a crucial role in ensuring the smooth operation of our front desk and providing exceptional customer service to our guests. If you have a passion for hospitality and enjoy...


  • Coquitlam, Canada Altura Massage Therapy Full time

    We are a small, yet well-established, Massage Therapy Clinic looking for a mature, responsible, and outgoing individual who can anticipate the needs around the clinic and take initiative in organization and task management while serving our patients. We have one permanent part-time position available for covering weekday evenings, weekends, and holidays....


  • Port Coquitlam, Canada Gold's Gym - British Columbia Full time

    **FRONT DESK RECEPTION** Gold’s Gym Port Coquitlam is hiring a part-time Customer Service Representative, with potential to grow! Are you outgoing, enthusiastic, with a passion for fitness? We would love to hear from you! **About Gold’s Gym** Gold’s Gym has been the authority on fitness since 1965. It was then that fitness legend Joe Gold took the...

  • Front Desk

    5 months ago


    Coquitlam, Canada Club Pilates Full time

    **COMPANY OVERVIEW**:Club Pilates is a boutique fitness studio that offers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pilates and hone their fitness expertise. Club Pilates is a well-established, nation-wide brand, committed to providing affordable and accessible Pilates to the community. **POSITION**:The...


  • Port Coquitlam, Canada Vicostone Canada Inc. Full time

    **Job Title: Front Desk Receptionist / Sales Admin** **Summary of Essential Job Functions**: - **Communication and Customer Support**: - Assist customers with product inquiries, lead times, freight estimates, and expedite requests. - Handle overflow incoming calls from customers requesting pricing or technical information. - **Order and Payment...

  • Front Desk Admin

    5 months ago


    Port Coquitlam, Canada Gold's Gym - British Columbia Full time

    **FRONT DESK RECEPTION** Gold’s Gym Port Coquitlam is hiring a part-time Customer Service Representative, with potential to grow! Are you outgoing, enthusiastic, with a passion for fitness? We would love to hear from you! **About Gold’s Gym** Gold’s Gym has been the authority on fitness since 1965. It was then that fitness legend Joe Gold took the...

  • Front Desk Admin

    5 months ago


    Port Coquitlam, Canada Gold’s Gym Full time

    FRONT DESK RECEPTION Gold's Gym Port Coquitlam is hiring a part-time Customer Service Representative, with potential to grow! Are you outgoing, enthusiastic, with a passion for fitness? We would love to hear from you! About Gold's Gym Gold's Gym has been the authority on fitness since 1965. It was then that fitness legend Joe Gold took the knowledge and...