Administrative Coordinator

4 weeks ago

St Albert, Canada Global Traffic Group Full time

Global Traffic Group, the leader in innovating ways to save lives, make roadways safer and create smarter, more efficient communities, is seeking a full-time** Administrative Coordinator** This position will be exciting and challenging, so if you are up for a new opportunity, please submit your expression of interest.

Are you passionate about business and eager to make an impact in a fast-paced environment? Do you thrive in roles where you can anticipate needs, solve problems before they arise, and create meaningful client relationships? If so, we want you on our team

**Company Values**:
Global Traffic Group is committed to its core values of **Mastery**, **Team Player**, **Visionary**, and **Get it Done**. We are looking for individuals who align with these values.
- **Mastery**: We value individuals dedicated to continuous learning and excellence in their field.
- **Team Player**: Collaboration & honest communication are essential in achieving our vision of safer roadways and smarter communities. Our teams show up and support each other.
- **Visionary**: Our goal is to innovate ways to save lives and create more efficient communities. We are looking for forward-thinkers who can think outside the box, develop innovative solutions, and have great ideas to contribute to our mission.
- **Get it Done**: We are results-driven and focused on achieving our goals. We need proactive and action-oriented individuals who can handle their role's responsibilities with diligence and a positive, helpful attitude.

**Key Responsibilities**:
**Administrative Support**:

- Spearhead streamlined standard operating procedures and administrative processes.
- Proactively prompt and flag priorities, ensuring nothing falls through the cracks.
- Facilitate meetings, including taking minutes, preparing agendas, and tracking action items.
- Maintain a well-organized environment to enable success with high attention to detail.
- Deliver executive administrative tasks to ensure efficient and effective workflow, communications, and operations.
- Provide support to the call center and cross-train in other departments as needed.
- Ensure strict confidentiality and the utmost discretion in handling sensitive information and communicating with all stakeholders.

**Executive & Leadership Support**:

- Provide high-level operational support to the COO, including project management, proposal writing, and leadership coordination, acting as a key backup for executive functions.

**Client Relations & Problem Solving**:

- Build and maintain strong client relationships by being the go-to person for inquiries and concerns.
- Navigate challenging situations tactfully and professionally, turning potential conflicts into positive outcomes.
- Anticipate client needs and deliver solutions before they ask, ensuring a seamless experience.

**Special Projects & Proposal Writing Support**:

- Actively participate in proposal writing in response to RFPs, collaborating with cross-functional teams to gather necessary information.
- Take on light project management responsibilities in support of the COO.
- Assist in the coordination and execution of unique projects and initiatives as assigned by the COO.
- Conduct research and prepare reports to inform decision-making.
- A passion for business and a hunger to learn and grow.
- Ability to think ahead, anticipate needs, and act proactively.
- Strong problem-solving skills and the ability to handle difficult situations with grace.
- Sales interest or experience is a plus.
- A driven, detail-oriented individual who takes pride in their work and enjoys being part of a dynamic team.
- Can maintain a realistic balance among multiple priorities while working in a high-volume & fast-paced environment with tight deadlines.
- Has high attention to detail and extremely high standards of literacy.
- Is a master relationship builder who can use high levels of discretion.
- Highly organized and passionate about process improvement.
- Demonstrates a trustful, positive, respectful, and resourceful mindset.
- Fluent in English with excellent written and verbal communication skills.
- Displays a positive, cheerful, and helpful attitude.

**Qualifications**:

- Proven experience in an administrative / Client relations or similar role
- Post-secondary education in business.
- Must be able to work in a fast-paced environment and well under pressure.
- Experience in project coordination and proposal writing would be an asset.
- Strong proficiency in using MS Office Suite, Asana, Office365 and other technology.

**What we offer**:

- Be part of a team that values innovation, excellence, and making a difference.
- Work in a collaborative environment where your ideas and contributions are valued.
- Opportunity to grow your skills and career in a company leading the way in our industry.
- Competitive salary and benefits package.

**Work Conditions**:

- This position is a full-time, 40hr/week requirement
- This position works 8hr shif

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