Next Stop Canada Information

2 weeks ago

Toronto, Canada YMCA of Greater Toronto Full time

Salary Rate: $43,000 - Check out the YMCA’s total compensation package

Location: 365 Bloor St E, YMCA, Toronto

Work Hours: 37.5 hours/week

Employment Type: Contract FT Salaried (12 months)

Number of Vacancies: 1

Anticipated Start Date: Maty 01, 2024

Deadline to Apply: April 12, 2024

**Be the Spark** Join our passionate team and help us to achieve great things in our community

The Next Stop Canada Information and Referral Specialist (IRS) would provide overseas immigrants with the necessary tools to make informed decisions about their settlement process and to obtain a better understanding of life in Canada prior to arrival. The Specialist will help with the development of online resources and tools to deliver settlement information and orientation.

**In this role, you will**:

- Conduct online Needs Assessment and Referral before arrival.
- Assist in developing, facilitating, and maintaining online content.
- Assist in maintaining the online Information Management System.
- Develop and facilitate online information sessions and webinars.
- Work closely with the Manager and Program Coordinator.
- Work with the coordinator to troubleshoot technical issues.
- Conduct local and global outreach.
- Develop and maintain partnerships.
- Create flyers, newsletters, and other outreach materials.
- Support social media communication management.
- Handle multiple projects simultaneously.
- Ensure confidentiality of sensitive information.
- Remain alert to immigration and newcomer trends.
- Perform other duties as assigned

**What you need to succeed**:

- Commitment to the YMCA’s Mission, Vision and Values
- Focus on the health, safety and wellbeing of all children, youth, and vulnerable people in YMCA programs including understanding legal and moral obligations related to reporting suspected child abuse to Child Protection Services
- YMCA Competencies: Accountable, Relationship-Builder, Improvement-Orientated, Team Player & Leader, Equity and Wellbeing Promoter

**You bring**:

- University Degree or Community College Diploma in related field or equivalent training/work experience.
- Minimum 1 year experience working with newcomers, providing settlement information and referral
- Demonstrated knowledge of settlement and immigration barriers, trends, resources and services.
- Some understanding of best practices for online usability, accessibility and safety.
- Experience working with content management systems is an asset.
- Experience creating online content (webinars, live-chats, vlogs, blogs, e-learning modules, etc.) and demonstrated ability to learn how to use new software.
- Advanced social media skills (e.g. Facebook, Instagram, Twitter, etc.)
- Self-motivated and enthusiastic about leveraging technology to connect with and engage people.
- Well-developed interpersonal and relationship building skills; ability to establish rapport and excellent communication with participants, community partners, staff and volunteers; strong written communication skills; ability to effectively manage time and prioritize tasks.
- Ability to communicate in a second language is an asset.
- Flexibility regarding work location and hours, including evenings and Saturdays.
- Excellent understanding of diversity, inclusion, and equity, including the ability to identify and address barriers in Employment and Community Programs, work effectively with diverse stakeholders, and integrate equity into program design

**Why work for the YMCA?**

The YMCA of Greater Toronto is a charity that ignites the potential in people, helping them grow, lead, and give back to their communities. We are committed to helping our employees reach their full potential and are recognized as a great place to work. We offer meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities. See what you can expect from the YMCA here.

Joining the Y means contributing to over 165 years of providing opportunities for people to shine through programs and services like health and fitness, licensed child care, camps, employment and immigrant services, education and training, and services for youth, families, and seniors. Learn more in our 2020-2025 strategic plan, _Ignite the Light_,_ which outlines how we are focused on boosting well-being and promoting equity across the Greater Toronto Area.

If we can make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity so we can work with you to accommodate your needs.

In keeping with our commitment to safety and child protection, job offers are contingent on the successful completion of a Police Records Check. Within the first four months and every three years thereafter, a Vulnerable Police Records Check is required. Learn more about these checks here.

Check out the next steps in our recruitment process and see what others are saying about working at the YMCA.

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