Community Planning Assistant

5 months ago

Burlington, Canada City of Burlington, Ontario Full time

**Description**:
**Working for the City of Burlington**

A great career is closer than you think. Come work for the City of Burlington, where you’ll be joining an innovative and progressive workplace focused on building a 21st century city that respects the diversity of our residents, visitors and employees; and prioritizes continuous opportunities for you to learn and grow.

We don't just spend time attracting the best talent. We spend time and resources to keep the best talent. This may include: flexible working hours, mobile and hybrid working arrangements, a great pension and benefits package, as well as programs to foster innovation and leadership.

**Location**

**Position Overview**

The position provides a full range of support services to the Community Planning Department.

**Responsibilities**

This position is responsible for:

- **Customer service**: provides backup support to the Planning Technicians by assisting customers at the front counter and over the phone with general planning related inquiries when needed.
- **Administrative support**: Assist the department by providing research assistance, filing, retrieving historical files, photocopying, opening/sorting and sending mail, maintaining office supplies and departmental equipment needs, meeting arrangements, ordering of publications for staff, and preparation of public notice mailing lists.
- **Records management**: Maintain the department’s records management program including scanning and attaching historical planning approvals to appropriate AMANDA folders. Ensure current planning approvals are appropriately attached to applicable AMANDA folders. Ensure data fields for all folders are consistently entered into AMANDA and up to date.

**Requirements**:
To succeed in this role, you have strong oral and written communication skills and excel in customer service. With a proven attention to detail, you stay organized and use your time effectively. You also work well in an environment that has frequent interruptions due to customers and staff requiring assistance.

**Accommodations

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