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Patient Care Assistant

2 months ago

Burlington, Ontario, Canada Home and Community Care Support Services Full time
About the Role

We are seeking a highly organized and detail-oriented Patient Care Assistant to join our team at Home and Community Care Support Services. As a key member of our team, you will provide administrative support services to Care Coordinators, process new referrals and orders, and maintain confidential patient records.

Key Responsibilities
  • Provide administrative support services to Care Coordinators, including processing new referrals and orders
  • Enter, update, and maintain patient data in our electronic database
  • Answer telephone inquiries from patients, families, and service providers, and refer callers as appropriate
  • Provide back-up support to other positions as required
Requirements
  • Grade 12 diploma (minimum)
  • 2 or more years' related office experience
  • Accurate keyboarding/data-entry skills
  • Proficient with database software, MS Word, Excel, and other applications in a Windows environment
  • Excellent organizational skills and ability to work independently with minimal supervision
  • Advanced multi-tasking skills, with the ability to meet performance and service goals
  • Exceptional interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with patients from diverse backgrounds
  • Excellent oral and written communication skills, including strong listening skills
  • Flexibility to work a schedule that includes days, evenings, and weekends to meet organizational needs
  • Ability to provide a criminal background check
What We Offer
  • Attractive comprehensive compensation packages and benefits
  • Valuable development opportunities
  • Membership in a world-class defined benefit pension plan
About Us

We are Ontario Health atHome, a leading provider of home and community care services. We are committed to delivering responsive, accessible, integrated, patient-centered care to every person in Ontario. We partner with patients, caregivers, family physicians, hospitals, long-term care and retirement homes, service providers, and Ontario Health Teams to achieve this goal.

Why Work with Us?

If you are passionate about delivering exceptional care and service, and seeking an unparalleled opportunity to grow and develop your skills, we encourage you to apply for this role.

We are an inclusive organization committed to equity, inclusion, diversity, and anti-racism. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.