Customer Service Representative
2 months ago
As a Customer Service Representative, you are responsible to provide outstanding service to our client's customers by; scheduling deliveries, handling general inquires, addressing concerns/issues, listening to complaints, troubleshooting problems, and communicating necessary information to our delivery crews.
A typical day would include:
- Contacting customers to schedule/reschedule deliveries.
- Communicating information to delivery crews.
- Verifying status of deliveries with drivers and keeping customers updated
- Responding to customer/vendor queries regarding the status of their orders
- Working alongside dispatch to accommodate customer requests
- De-escalating situations by providing workable alternatives that satisfy the customer
- Taking accurate notes of conversations with customers/vendors and keeping our system updated on any and all changes to their order status.
- General data entry: entering customer orders into our delivery system, filling out order completion spreadsheet
**Requirements**:
- At least 18 years of age or older
- Strong computer knowledge and skills
- Ability to calmly provide conflict resolution and navigate frustrated customer situations
- Ability to enter and schedule orders while taking inbound calls.
- Ability to work full-time hours.
- Ability to work in an environment where you must sit, reach, communicate (verbally and electronically), listen with auditory acuity, type, read, multi-task, and concentrate for prolonged periods.
**Job Types**: Full-time, Permanent
Pay: $17.00-$19.00 per hour
Expected hours: 40 per week
Additional pay:
- Overtime pay
**Benefits**:
- On-site gym
- On-site parking
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Every Weekend
- Monday to Friday
**Education**:
- Secondary School (preferred)
**Experience**:
- customer service: 1 year (preferred)
Work Location: In person
-
Customer Service Representative
4 weeks ago
Toronto, Ontario, Canada Zedd Customer Solutions Full timeAbout the RoleLocated in the Scarborough area, this position involves making and/or receiving telephone calls on behalf of our clients. As a bilingual representative for Zedd Customer Solutions, you will perform according to established quality assurance standards and within guidelines set forth by the company and the client.Key ResponsibilitiesContact new...
-
Multilingual Sales Representative
4 weeks ago
Toronto, Ontario, Canada Zedd Customer Solutions Full timePosition Summary:We are seeking a highly skilled Multilingual Sales Representative to join our team at Zedd Customer Solutions in the Scarborough area. As a key member of our sales team, you will be responsible for making and receiving telephone calls on behalf of our clients, promoting products and services while meeting established quality assurance...
-
Inside Sales Representative – Toronto
6 months ago
Toronto, Canada Zedd Customer Solutions Full timePOSITION SUMMARY: Located in the Scarborough area near Markham Rd. and Hwy 401. The Inside Sales Representative shall make and/or receive telephone calls on behalf of our clients. The position performs according to established quality assurance standards and within guidelines set forth by the company and the client. The Sales Representative is expected...
-
Relief Customer Service Representative
4 weeks ago
Toronto, Canada Canadian Linen and Uniform Service Corp Full time**WHO WE ARE** Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From designing and manufacturing to laundering and delivering, Canadian Linen works with local and national clients to create and maintain a total uniform solution...
-
Business Development Representative
4 weeks ago
Toronto, Ontario, Canada Zedd Customer Solutions Full timeJob Summary:We are seeking a highly motivated Business Development Representative to join our team at Zedd Customer Solutions in Toronto. As a key member of our sales team, you will be responsible for making and receiving telephone calls on behalf of our clients, promoting products and services, and meeting or exceeding established goals.About the Role:Make...
-
Customer Service Representative
6 months ago
Toronto, Canada Abstract Management Group Full time**Abstract Management Group** is a well-renowned customer acquisition, customer support, and business development service provider across the **North York** area. We firmly believe that personalized client and customer interactions bring a world of possibilities, brand loyalty, increased sales revenue, and customer retention. Our Customer Service...
-
Customer Service Representative
2 months ago
Toronto, Canada Adecco Canada Full timeCustomer Service Representative job openings in Markham, ON (4 openings!) We are currently seeking to hire an additional talent for a number of Customer Service Representative job openings in Markham, ON - this is an in-office position that will have you working Monday to Friday, 8am - 4pm or 9am -5pm (no evenings, weekends). In this Customer Service...
-
Bilingual Inbound Sales Representative
6 months ago
Toronto, Canada Zedd Customer Solutions Full timePOSITION SUMMARY: Located in the Scarborough area near Markham Rd. and Hwy 401. The Bilingual Sales Representative shall make and/or receive telephone calls on behalf of our clients. The position performs according to established quality assurance standards and within guidelines set forth by the company and the client. The Bilingual representative is...
-
Customer Service Representative
6 months ago
Toronto, Canada Makumba Acquisitions Full timeCustomer Service Representative **Duties**: - Communicate effectively in English and Spanish to assist bilingual customers - Analyze customer inquiries and provide appropriate solutions or recommendations - Upsell products or services to maximize sales opportunities - Conduct outbound calls to follow up with customers or provide additional...
-
Customer Service Representative
7 months ago
Toronto, Canada VB Full timeWe are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...
-
Customer Service Representative
7 months ago
Toronto, Canada CB Canada Full timeCustomer Service Representative – Competitive Salary– Toronto, ONThe RoleAre you an excellent communicator, adaptable, and thrive in a customer-focused role? Are you passionate about pets and creating a safe, reliable transportation service for them? If so, we’re looking for you!The Paws Operations Team is looking for a Customer Service Representative...
-
Customer Service Representative
2 months ago
Toronto, Ontario, Canada beBee Professionals Full time $30,000 - $45,000beBee Professionals in Toronto is seeking a highly motivated Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving customer complaints in a professional and courteous manner.Key Responsibilities:Provide...
-
Customer Service Representative
1 month ago
Toronto, Ontario, Canada McDonald's Full timeAbout the RoleWe are seeking a Customer Service Representative to join our team at McDonald's Canada. As a Customer Service Representative, you will be responsible for providing excellent customer service, working effectively in a fast-paced environment, and maintaining a safe and clean store.Key ResponsibilitiesProvide exceptional customer service to our...
-
Customer Service Representative
2 weeks ago
Toronto, Ontario, Canada McDonald's Full timeWe are currently seeking a Customer Service Representative to join our team at McDonald's Canada. In this role, you will be responsible for providing exceptional customer service and ensuring that every guest has a positive experience at our restaurants.About the JobAs a Customer Service Representative, you will be the face of McDonald's Canada and...
-
Customer Service Representative
6 months ago
Toronto, Canada GFL Environmental Full timeGFL Environmental is looking for an experienced Customer Service Representative to be based out of our Weston Road, Toronto, Ontario location. The Customer Service Representative will assist in selling and promoting GFL’s solid services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions...
-
Customer Service Representative
6 months ago
Toronto, Canada GFL Environmental Full timeGFL Environmental is looking for an experienced Customer Service Representative to be based out of our Weston Road, Toronto, Ontario location. The Customer Service Representative will assist in selling and promoting GFL’s solid services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions...
-
Customer Service Representative
3 months ago
Toronto, Canada Cascades Full timeWelcome home! At Cascades, Sustainable Development means Respecting the True Nature of our 10,000 talents. We put you first: Group insurance & retirement plan with company contributions Profit sharing plan (not once, but twice a year!) Employee assistance program Extraflex benefits program (wellness & lifestyle reimbursement...
-
Customer Service Representative
6 months ago
Toronto, Canada Annabella Bai - Desjardins Insurance Agent Full time**Customer Service Representative** - Desjardins Agent Team Member** Location: Markham Type: Full Time Desjardins Insurance is a leading Canadian insurance provider that offers a wide range of insurance products and services to individuals and businesses. We are known for our commitment to personalized service, competitive rates, and innovative solutions...
-
Customer Service Representative
1 week ago
Toronto, Ontario, Canada Akriti gaire Full timeAbout Akriti GaireWe are a dynamic retail company seeking dedicated and customer-oriented individuals to join our team as Customer Service Representatives.Salary: $45,000 - $60,000 per yearAs a Customer Service Representative, you will be responsible for providing excellent customer service, maintaining a clean and organized store environment, restocking...
-
Customer Service Representative
6 months ago
Toronto, Canada Pardons Canada Full time**Job Summary**: We are an industry-leading mid-sized organization in the Criminal Justice Sector who have been helping Canadians remove criminal records for over 30 years. We are located near St. Clair and Bathurst in Downtown Toronto. We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative....