Assistant Manager
7 months ago
**WITH Hospitality recherche à embaucher un Assistant Responsable de Salle expérimenté pour ses trois restaurants d'aéroport (Ryu & Livia Café).**
**LIEU**: Aéroport Montréal-Trudeau YUL
**HORAIRE**: Temps plein
**SALAIRE**: Salaire compétitif
**AVANTAGES**:
- Horaires flexibles
- Parking gratuit
- Déjeuner gratuit
- Réduction dans TOUS les restaurants de notre groupe
- Opportunités de croissance illimitées
- Faites partie d'un groupe d'accueil amusant et jeune
**DESCRIPTION**:
- Assister le Responsable de Salle dans toutes les opérations de salle, en prenant les décisions finales sur les questions importantes pour le service aux clients.
- Gérer le personnel, leur fournir des retours, maintenir un haut niveau de moral des employés.
- Former et motiver le personnel de salle.
- Assurer un service client positif dans tous les domaines ; enquêter et répondre aux plaintes, prenant toutes les actions appropriées pour transformer les clients mécontents en clients fidèles.
- Mettre à jour le planning selon les besoins.
- Montrer le leadership dans la création d'une culture qui tourne autour de l'expérience et du plaisir de la nourriture et du vin.
- Compléter les briefings quotidiens et les rapports de fin de service.
**QUALIFICATIONS**:
- Minimum 2 ans d'expérience dans un restaurant à rythme rapide et/ou un poste de gestion.
- Connaissance et passion pour l'hospitalité, le service de restauration et/ou la gestion.
- Doit être bilingue (français et anglais).
- Compétences organisationnelles et attitude d'esprit d'équipe.
- *Un certificat de vin WSET niveau intermédiaire ou équivalent est un atout.
- *Un diplôme en hospitalité ou équivalent est considéré comme un atout.
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- WITH Hospitality is looking to hire an experienced **Assistant Floor Manager** for its three airport restaurants (Ryu & Livia Cafe)
**LOCATION**: YUL Montreal Trudeau Airport
**SCHEDULE**: Full-time
**PAY**: Competitive salary
**BENEFITS**
- Flexible schedule
- Free parking
- Free lunch
- Discount at ALL our group's restaurants
- Unlimited growth opportunities
- Be apart of a fun and youthful hospitality group
**DESCRIPTION**
- Assist the Floor Manager in all front of house operations, making final decisions on matters of importance to guest service
- Manage staff, providing them with feedback, maintain a high level of employee morale
- Train and motivate front of house staff
- Ensure positive guest service in all areas; investigate and respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests
- Update schedule as needed
- Show leadership in creating a culture that revolves around the experience and enjoyment of food and wine
- Complete daily briefs and shift end reports
**QUALIFICATION**
- Min 2years experience in a fast-paced restaurant and/or manager position
- Knowledgeable and passionate about hospitality, food service and/or management
- Must be Bilingual (French & English)
- Organizational skills and a team player attitude
*WSET Intermediate Wine Certificate or comparable an asset
*A Degree/ Diploma in Hospitality or equivalent considered an asset
Pay: $19.00-$21.00 per hour
**Benefits**:
- Discounted or free food
- On-site parking
- Store discount
Schedule:
- Weekends as needed
Supplemental pay types:
- Tips
**Experience**:
- Management or Restaurant: 2 years (required)
**Language**:
- English (required)
- French (required)
Work Location: In person
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