Program Manager, Continuing Education

1 week ago


Hamilton, Canada Mohawk College Full time

**Program Manager, Continuing Education - Technology and Skills** Status**:Full Time

**Hours**:Monday to Friday; 35 hours/week

**Home Campus**:Fennell

**Pay Band**:11***

**Rate of Pay**:$88,308 - $110,384

**Posting Date**:July 17th, 2023

**Closing Date**:July 25th, 2023 at 7:00pm EST

We support and encourage the contributions of our diverse employees. Supported by our strategic plan, we are committed to nurturing an equitable, diverse and inclusive environment for everyone who learns and works at Mohawk. We believe the rich diversity among our students and the communities we serve should be reflected within our workforce. As educators we believe it is important to act and show leadership in advancing the principles of equity, diversity and inclusion in our community.

Mohawk College is currently recruiting for our next

**Program Manager, Continuing Education - Technology and Skills**

The Program Manager is responsible for the strategic planning, academic quality, enrolment management and operations of the portfolio, which includes the delivery of a diverse mix of workshops, courses and credentials.

Management of the portfolio includes overseeing academic quality assurance processes and assessments; engaging in ongoing market research analysis and outreach to establish business development opportunities/collaboration/partnerships and ensure appropriate course/credential and instructional delivery mix; strategic enrolment management; providing administrative and operational support for course/credential delivery; recruiting and managing faculty; forecasting and monitoring projected resource needs; and networking and negotiating with community and industry stakeholders to identify partnership, programming and placement opportunities.

**RESPONSIBILITIES**:
The duties of this position will include, but are not limited to the following:
**Academic Leadership, Program Quality, Business Development, New Course/Program Development and Market Research**
- In consultation with the Associate Dean, leading the development of an annual strategic plan and corresponding business plan for the portfolio of courses and programs.
- Researching and recommending new course/credential offerings based on emerging trends through market research and financial viability analysis.
- Engaging in networking, outreach and negotiation to support business development opportunities designed to develop new partnerships, programming and placements.
- Directing a team through new course/credential development as well as curriculum development and instructional design updates of courses and programs.
- Implementing and evaluating academic quality assurance processes and outcomes on an ongoing basis including course outlines, program of study reviews, etc.
- Leading program review and annual program of study reviews of local and MTCU credentials in consultation with instructional designers to complete competitive analysis and adhere to industry and Ministry standards.
- Identifying and directing opportunities for innovative course/credential delivery formats such as intensive, online and experiential models as well as attending instructional technology professional development and hosting instructor and student training sessions.

**Strategic Enrolment Management**
- Leading strategic enrolment management of the portfolio including the setting, tracking and achievement of enrolment targets.
- Strategically managing the delivery of courses and programs including the setting of admissions deadlines, course/credential selection and sequencing, intake and course scheduling, determining delivery formats, liaising with instructors, etc.
- Planning course offerings each semester, which includes scheduling, selecting delivery formats, confirming required texts and materials, and liaising with instructors.
- Directing support staff to support academic operations, database maintenance and portfolio delivery.
- Providing relevant enrolment information to all stakeholders on an ongoing basis.

**Budget/Financial Responsibilities**
- In consultation with the Associate Dean and Operations Manager, strategically managing key financial elements of the portfolio to ensure maximum productivity and achievement of profitability objectives.
- Managing the development of budgets, setting fees, establishing enrolment and corresponding financial forecasts, and ensuring maximum productivity.
- Developing detailed program financial forecasts, business cases and formal proposals for new programs.
- Responsible for critical analysis of budget in relation to feasibility of special requests/projects, business planning strategies and initiatives.
- Ensuring the effective use of Faculty financial resources, reallocating resources appropriately as necessary.

**Instructor Management and Support**
- Recruitment and hiring of Continuing Education instructors including identifying hiring needs, drafting job postings, assessing qualifications, interviewing, conducting re


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