Manager, Homelessness Policy

2 weeks ago

Hamilton, Canada City of Hamilton Full time

**About the City of Hamilton**

**Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason**

**JOB POSTING**

JOB ID #: 21076

Manager, Homelessness Policy & Programs
Healthy & Safe Communities Department
Housing Services Division

NUMBER OF VACANCIES: 1 Full-Time Regular

UNION/NON-UNION: Non Union Mgmt Professional

HOURS Of WORK: 35.00 per week
- GRADE: 8
- SALARY/HOUR: $64.080 - $80.099 per hour- Note: See appropriate Collective Agreement or the Non Union Salary Range for details.

STATUS/LENGTH: Permanent, Regular

Job Description ID #: A13627

**SUMMARY OF DUTIES**

Reporting to the Director, Housing Services, the Manager, Homelessness, Policy & Programs works collaboratively with other leaders to provide strategic leadership, through subordinate management, to a multi-functional workforce engaged in the planning, policy development, implementation, monitoring and evaluation of housing and homelessness programs and other human services in the City of Hamilton. This includes shared responsibility for management of the Reaching Home, Community Homelessness Prevention Initiative and other related programs. The Manager will ensure that programs are effectively administered and delivered within the standards, allocations and mandates of all pertinent legislation, policies and procedures. The Manager will co-ordinate the development of local strategies and workplans that identify and confirm community needs and articulates strategies to meet identified service demands. They will prepare business plans and performance measures to support the development and evaluation of immediate and long-term service delivery strategies consistent with a human centred approach. In addition, the Manager will support the corporate culture and Corporate and Departmental priorities, preparing reports for City Council, stakeholders and the community.

The Manager will participate in Healthy & Safe Communities emergency preparedness planning, development and training and respond to all municipal emergencies as requested.

**GENERAL DUTIES**

Provides leadership in the development of a unified local homelessness serving system that ties together and leverages the complex network of agency programs, housing and human service resources necessary to get and keep people housed.

Systematically and efficiently manages contract creation, execution, and analysis for the purpose of maximizing financial and operational performance and minimizing risk.

Manages data, processes, technology, analysis and use of information required for management, policy and planning, and contract management purposes.

Identifies and introduces best practices that are proven to efficiently and effectively move people into permanent housing and ensures long-term success.

Provides leadership to the Housing Services management team in the planning and development of major initiatives that impact client service delivery within the City of Hamilton related to housing and other human service areas.

Leads an effective team, providing coaching and advice to subordinate staff to optimize performance in a changing social services environment. Directly manages a team of professional staff. Ensures programs and work is technically supported, effectively administered and delivered within the standards, allocations and mandates of all pertinent Federal, Provincial and Municipal and Corporate legislation, policies and procedures.

Responsible for the oversight and successful planning, project management and implementation activities for major initiatives from provincial or federal bodies that impact internal operations.

Monitors, analyzes and interprets regulatory changes and data relevant to program such as legislative changes, reports and data on a multi-year basis to establish the impact on staffing levels, resources, priority setting, continuous improvement and required budget implications. Manages the planning, implementation and evaluation of associated changes to policies and programs. Leads and manages the change management process while maintaining positive relationships with the community and stakeholders.

Consults and collaborates with a broad range of internal and external stakeholders through focus groups and consultants on a wide variety of initiatives that will move the Housing Services Division towards a service integration model. Leads planning efforts in the community relating to housing and homelessness services.

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