Help Desk Analyst

6 months ago


Halifax, Canada Supertemp Full time

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 2 years to less than 3 years
**Work setting**:

- Help desk
**Tasks**:

- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Provide advice and training to users in response to identified difficulties
- Provide business systems, network and Internet support to users in response to identified difficulties
**Computer and technology knowledge**:

- MS Exchange
**Security and safety**:

- Criminal record check
**Transportation/travel information**:

- Own transportation
**Work conditions and physical capabilities**:

- Fast-paced environment
- Attention to detail
- Combination of sitting, standing, walking
**Personal suitability**:

- Accurate
- Client focus
- Excellent oral communication
- Judgement
- Organized
- Team player
**Screening questions**:

- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Work Term: Temporary
- Work Language: English
- Hours: 35 to 37.5 hours per week


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