Help Desk Analyst

**IT Service Desk Analyst** **Responsibilities**: - Deliver technical service and support to users via incident management software. - Interact with end-users to gather information to categorize their request and evaluate and analyze problems and issues. - Diagnose and resolve technical issues adhering to established processes and procedures. - Accurately...

**Req ID**:204473 We are currently seeking a **Helpdesk Associate**to join ourClinical Service Deskteam. This position will have the opportunity to work from home / remotely within Nova Scotia. **Job Responsibilities Include**: - This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls. This...

Information technology - Computer technology/computer systems technology - or equivalent experience **Work setting**: - Help desk **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and...

Help Desk TechnicianWe are seeking a skilled Help Desk Technician to provide technical support and assistance to end users. This contract role requires troubleshooting hardware, software, and network issues while ensuring excellent customer service. The ideal candidate will have strong problem-solving skills and the ability to work independently in a...

**Level 1 Service Desk Analyst** **Responsibilities**: - Deliver technical service and support to users via incident management software. - Interact with end-users to gather information to categorize their request and evaluate and analyze problems and issues. - Diagnose and resolve technical issues adhering to established processes and procedures. -...

**Req ID**:213193 **Healthcare - Clinical Service Desk / Helpdesk Associate - Remote - Nova Scotia, Canada** **Helpdesk Associate** to join our Clinical Service Desk team. This position will have the opportunity to work from home / remotely within Nova Scotia. **Job Responsibilities Include**: - This position will be a part of our Provider Clinical...

Devantec is an Atlantic Canadian Leader in IT, Security and Communications solutions. We are growing and are looking to add an experienced IT Professional to join our awesome team. The IT Help Desk Technician will follow established processes for monitoring, escalation, tracking and follow-up on any reported problems. Collaborate with other members of the...

**Who we are** You know those big cities that still feel like small towns? Where everyone’s friendly and helps each other out? That’s like Grant Thornton. Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a...

**Service Desk Analyst**: **IMP Group is a privately-held investment corporation, working to support our diverse business divisions to develop and deliver substantial value and growth in industries ranging from aerospace to hospitality. At IMP, we know our employees are central to our business success and so we cultivate and support our teams to be...

**IT Support and Help Desk Administrator (Work from Home)** Perks (yes!): - Work from home! - No daily commuting! - Independence and autonomy - Camaraderie with the team - Did we mention you can work remotely? : ) - Learn our recipe and hone your skills with our extensive client network... offering challenges and fun along the way! Responsibilities (vary,...

**Service Desk Analyst**: **IMP Group is a privately-held investment corporation, working to support our diverse business divisions to develop and deliver substantial value and growth in industries ranging from aerospace to hospitality. At IMP, we know our employees are central to our business success and so we cultivate and support our teams to be...

**Job Description** We Believe in Better!** We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision. Our associates are at the forefront of everything we do, driving our clients’ successes...

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years - or equivalent experience **Work setting**: - Consulting firm - Government department and/or agency **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to...

**Job Posting** **DUTIES AND RESPONSIBILITIES** - Deliver customer service to all HRM staff via multiple channels, including human, digital, self-service and automated methods; - Answer incoming telephone calls to the IT Service Desk; utilize proper work codes on the telephony system for reporting daily activities; - Monitor Service Desk self-service...

**Job Summary** **What is the Opportunity?** RBC offers exciting roles as Tech Support Analysts. This role will be the first point of contact for RBC Employee interactions dealing with technical issues. You will resolve basic technical issues via telephone, chat or other electronic media while working with the Support Services ticketing system. You will...

**A workplace that’s invested in your success. A team that truly values one another. You should be a part of our culture, too. Are you ready to expand your capabilities and join a team of talented and supportive IT experts? If so, IMP Solutions is right for you.** **Position: Service Desk Associate** At IMP Solutions, we provide IT products, and IT and...

A workplace that’s invested in your success. A team that truly values one another. You should be a part of our culture, too. Are you ready to expand your capabilities and join a team of talented and supportive IT experts? If so, IMP Solutions is right for you. **Position**: Service Desk Associate At IMP Solutions, we provide IT products, and IT and...

**Salary**:$1,579.34- $2,852.85 Bi-Weekly / $41,062.84 - $74,174.10 Annually (PR 1 - PR 11) **Position Type**: Full-Time Permanent (35 hours a week) **Benefits**: Paid Holidays, Vacation, Sick/Family Leave, Health, Dental, and Defined Benefits Pension **Location**: Halifax **Department**: Cyber Security and Digital Solutions **Union Status**:...

**A workplace that’s invested in your success. A team that truly values one another. You should be a part of our culture, too. Are you ready to expand your capabilities and join a team of talented and supportive IT experts? If so, IMP** **Solutions is right for you.** **The Opportunity**: At IMP Solutions, we provide IT products, and IT and business...

**A workplace that's invested in your success. A team that truly values one another. You should be a part of our culture, too. Are you ready to expand your capabilities and join a team of talented and supportive IT experts? If so, IMP Solutions is right for you.** **The Opportunity**: At IMP Solutions, we provide IT products, and IT and business consulting...