Service Desk Analyst

**IT Service Desk Analyst** **Responsibilities**: - Deliver technical service and support to users via incident management software. - Interact with end-users to gather information to categorize their request and evaluate and analyze problems and issues. - Diagnose and resolve technical issues adhering to established processes and procedures. - Accurately...

**Service Desk Analyst**: **IMP Group is a privately-held investment corporation, working to support our diverse business divisions to develop and deliver substantial value and growth in industries ranging from aerospace to hospitality. At IMP, we know our employees are central to our business success and so we cultivate and support our teams to be...

**Level 1 Service Desk Analyst** **Responsibilities**: - Deliver technical service and support to users via incident management software. - Interact with end-users to gather information to categorize their request and evaluate and analyze problems and issues. - Diagnose and resolve technical issues adhering to established processes and procedures. -...

**Job Posting** **DUTIES AND RESPONSIBILITIES** - Deliver customer service to all HRM staff via multiple channels, including human, digital, self-service and automated methods; - Answer incoming telephone calls to the IT Service Desk; utilize proper work codes on the telephony system for reporting daily activities; - Monitor Service Desk self-service...

**Who we are** You know those big cities that still feel like small towns? Where everyone’s friendly and helps each other out? That’s like Grant Thornton. Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a...

**Salary**:$1,579.34- $2,852.85 Bi-Weekly / $41,062.84 - $74,174.10 Annually (PR 1 - PR 11) **Position Type**: Full-Time Permanent (35 hours a week) **Benefits**: Paid Holidays, Vacation, Sick/Family Leave, Health, Dental, and Defined Benefits Pension **Location**: Halifax **Department**: Cyber Security and Digital Solutions **Union Status**:...

**Req ID**:213193 **Healthcare - Clinical Service Desk / Helpdesk Associate - Remote - Nova Scotia, Canada** **Helpdesk Associate** to join our Clinical Service Desk team. This position will have the opportunity to work from home / remotely within Nova Scotia. **Job Responsibilities Include**: - This position will be a part of our Provider Clinical...

**A workplace that’s invested in your success. A team that truly values one another. You should be a part of our culture, too. Are you ready to expand your capabilities and join a team of talented and supportive IT experts? If so, IMP** **Solutions is right for you.** **The Opportunity**: At IMP Solutions, we provide IT products, and IT and business...

Invest Nova Scotia is Nova Scotia's business development agency that works to promote economic growth and community economic development in the province by enabling business, innovation, sustainability, and entrepreneurship. We are Nova Scotians supporting businesses small and large; new and new to our province. Job Opportunity**: IT Service Desk...

Service Desk EngineerLocation: Leeds / Halifax branchesSalary: £25,000 - £30,000 + BenefitsJob Type: Full-Time Hybrid working - 2 days in office after inductionAre you a tech-savvy problem solver with a passion for IT support? Our client, a Managed Service Provider, is looking for a Service Desk Engineer to join their growing team If you have experience...

**Req ID**:204473 We are currently seeking a **Helpdesk Associate**to join ourClinical Service Deskteam. This position will have the opportunity to work from home / remotely within Nova Scotia. **Job Responsibilities Include**: - This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls. This...

**Req ID**:234426 We are currently seeking a Service Desk Technician to join our team in Halifax, Nova Scotia (CA-NS), Canada (CA). **Expected Schedule**:This is a fulltime REMOTE position but will require working in the office for the initial few months, and this position supports a 24X7 call center. This position will need to have the ability to work in...

**Req ID**: 234426 We are currently seeking a Service Desk Technician to join our team in Halifax, Nova Scotia (CA-NS), Canada (CA). ***Expected Schedule**: This is a fulltime REMOTE position but will require working in the office for the initial few months, and this position supports a 24X7 call center. This position will need to have the ability to work...

**Job Purpose**: The Service Operations Analyst is a customer service and technical support role that involves aiding clients and end-users who are experiencing issues with their IT systems. The Service Operations Analyst is responsible for working in our ITSM system, responding to contacts, troubleshooting technical issues, and escalating to the appropriate...

**Job Summary** **What is the Opportunity?** RBC offers exciting roles as Tech Support Analysts. This role will be the first point of contact for RBC Employee interactions dealing with technical issues. You will resolve basic technical issues via telephone, chat or other electronic media while working with the Support Services ticketing system. You will...

**Req ID**:226746 We are currently seeking a Helpdesk/ Service Desk Associate to join our team in Halifax, Nova Scotia (CA-NS), Canada (CA). We are currently seeking a Service Desk Technicianto join our NTT DATA team, and our supporting client's team, whom is locatedHalifax, Nova Scotia (CA-NS), Canada (CA). This is a remote position, and ideally we are...

Req ID: 315116NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Service Analyst (Remote) to join our team in Halifax, Nova Scotia (CA-NS), Canada (CA).Role Description:An ITSM Analyst...

**Job Purpose**: The **Service Operations Analyst I** is a customer service and technical support role that involves aiding clients and end-users who are experiencing issues with their IT systems. The **Service Operations Analyst I** is responsible for working in our ITSM system, responding to contacts, troubleshooting technical issues, and escalating to the...

About the RoleAt CareerBeacon, we are seeking a highly skilled and experienced Clinical Service Desk-Helpdesk Professional to join our team. This individual will be responsible for providing exceptional support to healthcare customers in a fast-paced call center environment.ResponsibilitiesRespond to incoming service desk calls from healthcare customers...

**Req ID**: 226243 We are currently seeking a **Helpdesk Associate** to join our Clinical Service Desk team. This position will have the opportunity to work from home / remotely within Nova Scotia, Canada. **Job Responsibilities Include**: - This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound...