Scheduler & Operations Coordinator

1 week ago

Regina, Canada Harbour Landing Village Full time

**1.** **Summary**

Harbour Landing Village and Village Home Care are dynamic and growing company service lines that specialize in delivering top-notch services and products to our valued residents and clients. We help maintain and encourage independence to increase the quality of life, with care and kindness. With our experienced multidisciplinary care team, we deliver a comprehensive and customized person-centered care to address our clients’ varying needs.

As the Scheduler & Operations Coordinator, this pivotal role will ensure seamless operations by managing staff schedules, client files and visits, service tracking, payroll, and product inventory, helping us maintain our commitment to excellence.

**2.** **Competencies**
- Client Focus
- Problem Solving
- Effective Communication
- Accountability and Dependability
- Energy & Stress Handling Skills
- Operating Office Equipment
- Team Player
- Ethics and Integrity
- Extremely Organized
- Attention to detail

**3.** **Responsibilities**:
As the Scheduler & Operations Coordinator, your responsibilities will include, but are not limited to:
**A.** **Scheduling - Staff and Service Management**
- Develop and maintain staff schedules, ensuring adequate coverage for daily operations.
- Coordinate shift changes, time-off requests, and any scheduling adjustments as needed.
- Monitor and address any scheduling conflicts or issues proactively.
- Maintains call-in list.
- Ensures employee availability lists are up to date.
- Coordinates staff training sessions, manages online course enrollment, and maintains comprehensive training progress records.
- Provide assistance and troubleshoot any inquiries or issues from staff regarding the online systems.
- Maintains client and staff statistics, reports and policy and procedure manuals.
- May require filling a companion shift as emergency backup.

**B.** **Administration of Payroll**
- Prepare and process payroll for all staff members, ensuring accuracy and compliance with company policies and regulations.
- Address payroll-related inquiries and issues in a timely manner.
- Identifies errors and makes corrections.
- Tracks vacation and sick time accrual.
- Verifies mileage and inputs travel logs related to external Village Home Care services.

**C.** **Client Management**
- Maintains client database for Village Home Care clients as well as residents of Harbour Landing Village (e.g., admission, discharge, profile information, contacts, billing information, deposit entries, subscriptions, monthly billing preparation, etc.).
- Schedule client appointments, meetings, and services in a timely and efficient manner in accordance with the care plan and client requests.
- Provide exceptional customer service to clients regarding appointment scheduling and inquiries.
- Contacts care providers and clients regarding day-to-day changes.
- Ensures field staff is accounted for at each visit.
- Compiles statistical reports on services provided.
- Assists with accounts receivable, including the preparation of invoicing and billing batches for services and products provided by the department.
- Ensure all operational documentation including policies and procedures is documented, organized, and up to date.
- Transcribing policies and procedures to an online platform for staff education and ease of access.
- Upload and organize contracts, client files, and prepare new client document packages.

**D.** **Product Inventory Control**:

- Ensure product billing information is accurate on client accounts.
- Manage inventory and accuracy of invoices from suppliers.
- Calculate margin to provide retail prices to staff and customers.
- Maintain accuracy of our records with supplier pricing updates as needed.

**E.** **General Office Duties**
- Books rooms, client appointments, transportation.
- May require attendance at tradeshows or outreach events.
- Performs other duties as assigned.

**4.** **Skills, Qualification, & Requirements**:

- Experience in Home Care is an asset.
- Intermediate computer skills.
- Interpersonal skills.
- Excellent organizational skills and attention to detail.
- Ability to work independently.
- Basic medical terminology, where required by the job.
- Excellent communication skills, both written and verbal.
- Maintain employee and family confidentiality.
- Maintains professional, supportive, and responsive interpersonal communication skills.
- Patience, flexibility, and the ability to deal with a variety of personalities.
- Strong teamwork skills across departments.
- Excellent time management and self-discipline.
- Maintain productivity under pressure and changing conditions.

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site childcare
- On-site parking
- Paid time off
- Vision care

Work Location: In person

  • Dealer Support Coordinator

    2 months ago

    Regina, Canada Brandt Full time

    With a strong focus on customer satisfaction and dealer network growth, Brandt is currently seeking a dedicated and dynamic individual to join our team as a Dealer Support Coordinator. This position plays a crucial role in supporting our dealers and Area Managers of Product Support (AMPS) to ensure seamless communication and coordination between the company...

  • Scheduling Coordinator

    2 months ago

    Regina, Canada Regina Orthodontic Group Full time

    Scheduling Coordinator Are you ready to take your skill set to another profession? At Regina Orthodontic Group, we are a team of professionals, that have FUN while making a positive difference in the lives of others. We are looking for an outstanding individual to provide extraordinary service for the patients we serve in our community. We are looking for...

  • Operations Coordinator

    4 weeks ago

    Regina, Canada Barricades and Signs Ltd Full time

    **ABOUT US**: Barricades and Signs is the industry leader for all traffic safety needs in Western Canada. Since 2004, Barricades and Signs has experienced steady growth and can support small scale projects to large scale infrastructure needs. We offer a full range of roadside safety products and onsite traffic services to our customers. We treat our...

  • Operations Coordinator

    24 hours ago

    Regina, Canada Barricades and Signs Ltd Full time

    **ABOUT US**: Barricades and Signs is the industry leader for all traffic safety needs in Western Canada. Since 2004, Barricades and Signs has experienced steady growth and can support small scale projects to large scale infrastructure needs. We offer a full range of roadside safety products and onsite traffic services to our customers. We treat our...

  • Coordinator, Operations Effectiveness

    2 months ago

    Regina, Canada SaskEnergy Full time

    SaskEnergy is seeking a qualified and motivated individual to join our team. The Coordinator, Operations Effectiveness supports the delivery of work management processes at SaskEnergy, ensuring operational plans are aligned with the division’s direction and objectives. This includes provincial workload and capacity planning, coordination, and scheduling of...

  • Operations Coordinator

    2 months ago

    Regina, Canada Haztech Energy Corp Full time

    Haztech has a great opportunity for full-time **Operations Coordinator** to join our team on a full time basis! As a member of our Haztech team, the Operations & Safety Coordinator is an integral part of the overall operations for Haztech in Canada. Reporting to the Operations Managers, this role requires a highly organized individual that has the ability...

  • Operator Training Coordinator

    2 days ago

    Regina, Canada Federated Co-operatives Limited Full time

    Federated Co-operatives Limited (FCL) is hiring an Operator Training Coordinator on a temporary basis (up to 1 year) on our Continuous Improvement team. This position is a hybrid opportunity offering up to one day a week to work from home and is based out of our Co-op Refinery Complex in Regina, SK. **What you’ll do**: - Train, lead, mentor, and coach...

  • Operator Training Coordinator

    2 weeks ago

    Regina, Canada Federated Co-operatives Limited Full time

    Federated Co-operatives Limited (FCL) is hiring a Operator Training Coordinator on a permanent basis at our Co-op Refinery Complex. This position requires on-site work and is based in Regina, SK. We operate a world-class refinery that utilizes cutting-edge technology to produce 130,000 barrels of refined petroleum products per day with an annual production...

  • District Operations Coordinator

    2 weeks ago

    Regina, Canada H&R Block Canada Full time

    **Regina, SK (On-Site)**: District Operations Coordinator (Regina) On-Site: Regina H&R Block is the world’s largest tax services provider and the leader in the tax preparation industry. Each year, H&R Block employs thousands of seasonal and part-time associates nationwide. Many associates return to H&R Block year after year! Some return to earn extra...

  • District Operations Coordinator

    5 days ago

    Regina, Canada H&R Block Canada Full time

    **Regina, SK (On-Site)**: **DISTRICT OPERATIONS COORDINATOR (Regina)** **Regina, SK (On-Site)** H&R Block is the world’s largest tax services provider and the leader in the tax preparation industry. Each year, H&R Block employs thousands of seasonal and part-time associates nationwide. Many associates return to H&R Block year after year! Some return to...

  • Student Services Operations Coordinator

    2 months ago

    Regina, Canada Saskatchewan Polytechnic Full time

    **Competition Number** - P13905**Posting Title** - Student Services Operations Coordinator**Classification** - Band 5**Location** - Saskatchewan Polytechnic Regina Campus**Other Location(s)** - Saskatchewan Polytechnic Regina Campus**Building** **Other Building** **Date Posted** - 04/20/2023**Closing Date** - 05/19/2023**JIQ #** - 60078**Start Date** -...

  • Student Services Operations Coordinator

    2 weeks ago

    Regina, Canada Saskatchewan Polytechnic Full time

    **Competition Number** - P15020**Posting Title** - Student Services Operations Coordinator**Classification** - Band 5**Location** - Saskatchewan Polytechnic Regina Campus**Other Location(s)** - Saskatchewan Polytechnic Regina Campus**Building** - Regina Campus, Parkway Building**Other Building** **Date Posted** - 02/28/2024**Closing Date** - 03/07/2024**JIQ...

  • Operations Coordinator

    4 weeks ago

    Regina, Canada Special Olympics Saskatchewan Inc. Full time

    **Position Title: Operations Coordinator - Term Position** Report To: Chief Executive Officer **About Special Olympics Saskatchewan** Special Olympics Saskatchewan is dedicated to enriching the lives of individuals with an intellectual disability through sport. Special Olympics is more than an event - Special Olympics Saskatchewan delivers world-class...

  • Service Operations Coordinator

    2 weeks ago

    Regina, Canada MicroAge Full time

    We are looking for an individual with an operations background that has an interest and passion for technology to join our team. The Service Operations Coordinator will support our customers, our technicians and internal staff from all departments by identifying incoming service requests, assigning to appropriate team members, receiving and allocating...

  • Operations Coordinator

    2 months ago

    Regina, Canada DXP | HSE Integrated Ltd. Full time

    **DXP/HSE is looking for a Operations Coordinator for their Regina SK Station!** The Operations Coordinator is responsible for the dispatching and tracking of equipment and personnel for their station. This role provides support within an office environment and will assist in completing operational and data entry tasks as necessary in a timely and accurate...

  • Operations Coordinator

    2 weeks ago

    Regina, Canada DXP | HSE Integrated Ltd. Full time

    **DXP/HSE is looking for a Operations Coordinator for their Regina SK Station!** The Operations Coordinator is responsible for the dispatching and tracking of equipment and personnel for their station. This role provides support within an office environment and will assist in completing operational and data entry tasks as necessary in a timely and accurate...

  • Operations Coordinator

    3 weeks ago

    Regina, Canada DXP | HSE Integrated Ltd. Full time

    **DXP/HSE is looking for a Operations Coordinator for their Regina SK Station!** The Operations Coordinator is responsible for the dispatching and tracking of equipment and personnel for their station. This role provides support within an office environment and will assist in completing operational and data entry tasks as necessary in a timely and accurate...

  • Student Services Operations Coordinator

    1 week ago

    Regina, Saskatchewan, Canada Saskatchewan Polytechnic Full time

    Competition Number P13905Posting Title Student Services Operations CoordinatorClassification Band 5Location Saskatchewan Polytechnic Regina CampusOther Location(s) Saskatchewan Polytechnic Regina CampusBuildingOther BuildingDate Posted 04/20/2023Closing Date 05/01/2023JIQ # 60078Start Date 05/08/2023End DateOpen Until Filled NoOngoing YesCategory of work...

  • Franchise Operations Coordinator

    3 weeks ago

    Regina, Canada City Master Appliance Full time

    **Operations Coordinator** City Master Appliance is a privately held, family owned and operated company located in Regina, SK. We have been in business for over 13 years and we love what we do. We are looking for an Operations Manager Coordinator to join our team. The Operations Manager Coordinator will work closely with the new service technicians to...

  • District Operations Coordinator

    3 days ago

    regina, Canada H&R Block Canada Full time

    DISTRICT OPERATIONS COORDINATOR (Regina) Regina, SK (On-Site) H&R Block is the world’s largest tax services provider and the leader in the tax preparation industry. Each year, H&R Block employs thousands of seasonal and part-time associates nationwide. Many associates return to H&R Block year after year!Some return to earn extra income and others return...