Scheduler & Operations Coordinator

6 months ago

Regina, Canada Harbour Landing Village Full time

**1.** **Summary**

Harbour Landing Village and Village Home Care are dynamic and growing company service lines that specialize in delivering top-notch services and products to our valued residents and clients. We help maintain and encourage independence to increase the quality of life, with care and kindness. With our experienced multidisciplinary care team, we deliver a comprehensive and customized person-centered care to address our clients’ varying needs.

As the Scheduler & Operations Coordinator, this pivotal role will ensure seamless operations by managing staff schedules, client files and visits, service tracking, payroll, and product inventory, helping us maintain our commitment to excellence.

**2.** **Competencies**
- Client Focus
- Problem Solving
- Effective Communication
- Accountability and Dependability
- Energy & Stress Handling Skills
- Operating Office Equipment
- Team Player
- Ethics and Integrity
- Extremely Organized
- Attention to detail

**3.** **Responsibilities**:
As the Scheduler & Operations Coordinator, your responsibilities will include, but are not limited to:
**A.** **Scheduling - Staff and Service Management**
- Develop and maintain staff schedules, ensuring adequate coverage for daily operations.
- Coordinate shift changes, time-off requests, and any scheduling adjustments as needed.
- Monitor and address any scheduling conflicts or issues proactively.
- Maintains call-in list.
- Ensures employee availability lists are up to date.
- Coordinates staff training sessions, manages online course enrollment, and maintains comprehensive training progress records.
- Provide assistance and troubleshoot any inquiries or issues from staff regarding the online systems.
- Maintains client and staff statistics, reports and policy and procedure manuals.
- May require filling a companion shift as emergency backup.

**B.** **Administration of Payroll**
- Prepare and process payroll for all staff members, ensuring accuracy and compliance with company policies and regulations.
- Address payroll-related inquiries and issues in a timely manner.
- Identifies errors and makes corrections.
- Tracks vacation and sick time accrual.
- Verifies mileage and inputs travel logs related to external Village Home Care services.

**C.** **Client Management**
- Maintains client database for Village Home Care clients as well as residents of Harbour Landing Village (e.g., admission, discharge, profile information, contacts, billing information, deposit entries, subscriptions, monthly billing preparation, etc.).
- Schedule client appointments, meetings, and services in a timely and efficient manner in accordance with the care plan and client requests.
- Provide exceptional customer service to clients regarding appointment scheduling and inquiries.
- Contacts care providers and clients regarding day-to-day changes.
- Ensures field staff is accounted for at each visit.
- Compiles statistical reports on services provided.
- Assists with accounts receivable, including the preparation of invoicing and billing batches for services and products provided by the department.
- Ensure all operational documentation including policies and procedures is documented, organized, and up to date.
- Transcribing policies and procedures to an online platform for staff education and ease of access.
- Upload and organize contracts, client files, and prepare new client document packages.

**D.** **Product Inventory Control**:

- Ensure product billing information is accurate on client accounts.
- Manage inventory and accuracy of invoices from suppliers.
- Calculate margin to provide retail prices to staff and customers.
- Maintain accuracy of our records with supplier pricing updates as needed.

**E.** **General Office Duties**
- Books rooms, client appointments, transportation.
- May require attendance at tradeshows or outreach events.
- Performs other duties as assigned.

**4.** **Skills, Qualification, & Requirements**:

- Experience in Home Care is an asset.
- Intermediate computer skills.
- Interpersonal skills.
- Excellent organizational skills and attention to detail.
- Ability to work independently.
- Basic medical terminology, where required by the job.
- Excellent communication skills, both written and verbal.
- Maintain employee and family confidentiality.
- Maintains professional, supportive, and responsive interpersonal communication skills.
- Patience, flexibility, and the ability to deal with a variety of personalities.
- Strong teamwork skills across departments.
- Excellent time management and self-discipline.
- Maintain productivity under pressure and changing conditions.

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site childcare
- On-site parking
- Paid time off
- Vision care

Work Location: In person

  • Dealer Support Coordinator

    8 months ago

    Regina, Canada Brandt Full time

    With a strong focus on customer satisfaction and dealer network growth, Brandt is currently seeking a dedicated and dynamic individual to join our team as a Dealer Support Coordinator. This position plays a crucial role in supporting our dealers and Area Managers of Product Support (AMPS) to ensure seamless communication and coordination between the company...

  • Administrative Assistant/scheduling Coordinator

    6 days ago

    Regina, Canada Capital Fire Protection Ltd. Full time

    Administrative Assistant/Scheduling Coordinator - CAPITAL FIRE PROTECTION Ltd.. Knowledge and Experience: - College diploma in administrative field -or 2 years experience in a similar position. - Minimum two (2) years of experience related to major tasks, including experience leading and directing work in a team environment. - Knowledge in the fire...

  • Operations Coordinator

    5 months ago

    Regina, Canada Barricades and Signs Ltd Full time

    **ABOUT US**: Barricades and Signs is the industry leader for all traffic safety needs in Western Canada. Since 2004, Barricades and Signs has experienced steady growth and can support small scale projects to large scale infrastructure needs. We offer a full range of roadside safety products and onsite traffic services to our customers. We treat our...

  • Operations Coordinator

    4 weeks ago

    Regina, Saskatchewan, Canada Shalimar Construction Company Limited Full time

    We are seeking a skilled Operations Coordinator to join our team at Shalimar Construction Company Limited. As an Operations Coordinator, you will be responsible for managing daily operations, planning tasks, and maintaining inventory in a fast-paced environment.About the Role:The ideal candidate will have strong organizational skills, excellent communication...

  • Operations Coordinator

    3 weeks ago

    Regina, Saskatchewan, Canada Figure Tax Corporation Full time

    Job Title: Operations CoordinatorWe are seeking an experienced Operations Coordinator to join our team at Figure Tax Corporation. As an Operations Coordinator, you will be responsible for providing administrative support to our staff and ensuring the smooth operation of our office.Job Description:The successful candidate will have a strong background in...

  • Operations Coordinator

    2 weeks ago

    Regina, Saskatchewan, Canada Windx Transport Full time

    Job DescriptionWe are seeking an Operations Coordinator to join our team at Windx Transport.Key ResponsibilitiesPlan and organize daily operations to ensure seamless workflowCoordinate with departments to achieve goals and objectivesAnalyze and report on operational performance to identify areas for improvementThe ideal candidate will have excellent...

  • Operations Coordinator

    4 weeks ago

    Regina, Saskatchewan, Canada Canada inc OA Deedar Transportation Full time

    About This RoleWe are seeking an Operations Coordinator to join our team at Canada inc O/A Deedar Transportation. This role will be responsible for providing administrative support to ensure the smooth operation of our day-to-day activities.The ideal candidate will have excellent organizational and communication skills, with the ability to work independently...

  • Operations Coordinator

    5 months ago

    Regina, Canada Haztech Energy Corp Full time

    Haztech has a great opportunity for full-time **Operations Coordinator** to join our team on a full time basis! As a member of our Haztech team, the Operations & Safety Coordinator is an integral part of the overall operations for Haztech in Canada. Reporting to the Operations Managers, this role requires a highly organized individual that has the ability...

  • Truck Operations Coordinator

    4 weeks ago

    Regina, Saskatchewan, Canada Canada inc OA Deedar Transportation Full time

    At Canada inc O/A Deedar Transportation, we are seeking a skilled Truck Operations Coordinator to join our team. In this role, you will be responsible for maintaining work records and logs, assisting with maintenance of communications equipment, and dispatching personnel according to schedules and work orders. Additionally, you will be required to dispatch...

  • Logistics Operations Coordinator

    3 weeks ago

    Regina, Saskatchewan, Canada PBTL TRANSPORT INC Full time

    Job Title: Logistics Operations CoordinatorAt PBTL Transport Inc, we are seeking a skilled Logistics Operations Coordinator to join our team. This is a permanent position with a salary of $45,000 - $65,000 per year, depending on experience.About the Role:As a Logistics Operations Coordinator, you will be responsible for coordinating activities with other...

  • Financial Operations Coordinator

    3 weeks ago

    Regina, Saskatchewan, Canada Figure Tax Corporation Full time

    We are seeking a highly organized and detail-oriented Financial Operations Coordinator to join our team at Figure Tax Corporation.About the RoleAs a Financial Operations Coordinator, you will play a key role in supporting our financial operations team. Your primary responsibility will be to provide administrative support to our team members, ensuring that...

  • Business Operations Coordinator

    4 weeks ago

    Regina, Saskatchewan, Canada Canada inc OA Deedar Transportation Full time

    We are seeking a highly organized and detail-oriented Business Operations Coordinator to join our team at Canada inc O/A Deedar Transportation. In this role, you will be responsible for coordinating administrative tasks, maintaining records, and ensuring seamless day-to-day operations.Job SummaryThis is a full-time position with an estimated salary of...

  • Logistics Operations Coordinator

    4 weeks ago

    Regina, Saskatchewan, Canada BULLET EXPRESS INC. Full time

    Bullet Express Inc. is seeking a highly organized and detail-oriented Transportation Logistics Coordinator to join our team.About the RoleWe are looking for a skilled professional to coordinate the activities of vehicle operators, crews, and equipment. The successful candidate will be responsible for ensuring the accuracy of completed time sheets, payroll,...

  • Heavy Haulage Operations Coordinator

    3 weeks ago

    Regina, Saskatchewan, Canada BULLET EXPRESS INC. Full time

    About the RoleWe are seeking a highly skilled Heavy Haulage Operations Coordinator to join our team at BULLET EXPRESS INC.Job DescriptionThe Heavy Haulage Operations Coordinator will be responsible for ensuring the accuracy of completed time sheets, payroll, and other summaries. Additionally, they will ensure the proper functioning of equipment and maintain...

  • Logistics Operations Coordinator

    3 weeks ago

    Regina, Saskatchewan, Canada Kundra Bros Transport Full time

    Job DescriptionKundra Bros Transport is seeking a skilled Logistics Operations Coordinator to join our team. This role is ideal for individuals with 1-6 months of experience in dispatch management and who are proficient in using computer software, including word processing, database management, and electronic mail.We offer a competitive salary of $45,000 per...

  • Freight Operations Coordinator

    2 weeks ago

    Regina, Saskatchewan, Canada Excel Freight Solutions Full time

    We are seeking a highly organized and detail-oriented Freight Operations Coordinator to join our team at Excel Freight Solutions. In this role, you will play a crucial part in ensuring the accuracy of completed time sheets, payroll, and other summaries.About the RoleJob Type: Full-timeWork Term: PermanentHours: 35 to 40 hours per weekThe successful candidate...

  • Truck Operations Coordinator

    3 weeks ago

    Regina, Saskatchewan, Canada MANREET TRUCKING LTD. Full time

    About the RoleWe are seeking a skilled Truck Operations Coordinator to join our team at Manreet Trucking Ltd. As a key member of our operations team, you will play a critical role in ensuring the smooth dispatch and coordination of our trucking operations.Job SummaryThe successful candidate will be responsible for:Dispatching personnel according to schedules...

  • Business Operations Coordinator

    4 weeks ago

    Regina, Saskatchewan, Canada SRS Property Mgmt Corporation Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Business Operations Coordinator to join our team at SRS Property Mgmt Corporation. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day functioning of our business.About the RoleThe successful candidate will have a strong administrative background,...

  • Logistics Operations Coordinator

    3 weeks ago

    Regina, Saskatchewan, Canada iLoad Trucking Ltd. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Logistics Operations Coordinator to join our team at iLoad Trucking Ltd. In this role, you will be responsible for maintaining accurate records, monitoring personnel workloads, and dispatching drivers according to schedules and work orders.Key ResponsibilitiesMaintaining Accurate Records: You...

  • Production Scheduler

    4 weeks ago

    Regina, Saskatchewan, Canada Brandt Full time

    At Brandt, we are seeking a highly skilled Production Scheduler to join our team in Regina.This role is responsible for developing and maintaining the production schedule for all centralized Pre-Delivery Inspection (PDI) operations, ensuring seamless alignment of production teams with branch sales departments and key stakeholders to meet on-time delivery of...