Property Relations Coordinator

2 weeks ago

Surrey, Canada Affordable Housing Societies Full time

**The Job**

The Affordable Housing Societies - one of BC’s largest not-for-profit affordable housing providers has an
immediate opening for a permanent full time **Property Relations Coordinator**. At Affordable Housing
Societies, we’re all about “Making People’s Lives Better” - for our tenants, for their families, and for our
employees. Join an exceptional group of diverse, caring, dedicated and passionate people who are
inspired to make a difference in people’s lives by delivering an experience that is authentic, personalized,
and memorable for more than 10,000 people across the Lower Mainland. AHS is a close-knit team of
professionals that provide the very best quality service to our tenants and communities we support.

**Reporting to the Chief Operating Officer** _(with a dotted line to the local Resident Manager,)_ the
Property Relations Coordinator (PRC) serves a key role in furthering the organization’s goals and
objectives and ensuring the Mission to _“provide quality, affordable rental homes so that families and _
- individuals can thrive.”_ The PRC is responsible for bringing outside prospects into our buildings, so the
public can understand who we are and what we offer our tenants. This position highlights and promotes
all the great amenities within our buildings and the surrounding areas. The PRC is responsible for
growing our lead base and turning prospects into delighted tenants. The PRC builds relationships,
identifies sales leads and engages the decision makers to potential tenants. The PRC will be a trusted
advisor for both the Resident Manager and those exploring living in our properties. The position functions
as the front-line contact for sales for Affordable Housing Societies.

**About You**:
As the PRC, you are a positive, outgoing, and passionate marketing professional. You have a track
record of effective tenant relations and successful sales. You genuinely enjoy providing exceptional
customer service. You have a passion for networking. You love seeing people satisfied with the beautiful
condition of our building(s.) You love interacting with tenants who have life experience and stories to tell.
You espouse the values of integrity, kindness, and compassion, and take seriously the social
responsibility of effectively managing the housing of individuals of various backgrounds including many
who are highly vulnerable. You understand and are empathetic to the many reasons individuals find
themselves in precarious housing situations including trauma, addictions, mental health challenges and
the confidentiality that goes along with it.

**Key Duties & Responsibilities Include**:

- Sales and marketing of vacant units by identifying sales leads to the Resident Manager
- Networking and rapport-building with clients and outside agencies
- Event planning and hosting for the purposes of generating sales
- Decorating and staging vacant units as required
- Arranging for photographs for the purposes of advertising of units/building(s) as necessary
- Building sales portfolios for the building(s) including descriptive highlights and language for

marketing and branding strategies
- Tracking and maintaining cost spreadsheets of marketing campaigns and success rates related

to specific campaigns showing ROI for each
- Administrative assistance to the Resident Manager
- Community outreach
- Prospective-tenant liaison with the property
- Other related duties as assigned

**Knowledge, Skills, Abilities and Attributes:
- Some knowledge of the Residential Tenancy Act and Municipal/Provincial compliance regulations
- Exceptional organizational, planning & problem-solving skills
- Detail oriented
- Intrinsically motivated
- Good written and oral communication, interpersonal and positive relationship-building skills
- Diplomacy and conflict management skills

**Education, Experience, and Qualifications:
**- Minimum secondary school diploma or equivalent, plus some post-secondary courses in relevant

area of study such as business, marketing, and public relations
- Minimum three years of experience in sales and marketing, plus one year administrative and

customer service work experience
- Proven track record of closing sales leads

a marketing tool
- Experience in housing sector and real estate will be considered an asset

**Mandatory Job Requirements:
**- Valid driver’s license (Class 5) and reliable vehicle
- Successfully pass a Criminal Records Search

We believe in making people’s lives better for our tenants, their families, and our employees. If you would
like to grow your career with Affordable Housing Societies, we offer excellent opportunities for growth and
the chance to work with great team-mates. This position comes with a competitive salary/vacation, and a
total compensation package inclusive of employer-paid health/dental/wellness benefits, employer-paid
GRSP contributions, excellent work-life balance, plus perks such as staff education and professional
development.
**Res

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