Ecommerce Account Manager

4 weeks ago

Mississauga, Canada Chervon North America Full time

**Job Posting for Chervon**

**Position Details**

**Position: Ecommerce Account Manager (Canada)**

**Start Date**: ASAP

**Reports to**:Dana Eliot, General Manager

**Supervises**:N/A

**Has Contact with**: Cross-company contact (North American and Chinese Divisions)

**Estimated Start Date**:ASAP

**Work Location**: Mississauga office (Note: All Health and Safety protocols are adhered to)

**Job Type**: Full Time

**Benefits**:Life Insurance & monthly health insurance stipend provided

**Compensation**:Competitive package

**Education**:A bachelor’s degree preferred

**Experience**:The Ecommerce Account Manager will report directly to our General Manager. The focus of the Ecommerce Account Manager role is to:

- Align online sales strategies to expand and grow our ECOM business across multiple platforms;
- Build and maintain strong relationships with our different Category Merchants, understanding their needs and preferences by presenting them with product to help grow their business as well as ours;
- Propose and execute promotional campaigns; follow-up on results and share results with our different internal teams;
- Work with our marketing and digital marketing teams to help advertise our products and promotions;
- Prioritize projects while providing an outstanding positive customer support experience to those who contact Chervon.

**Travel**: This position may require some North American travel - customer appointments, trade shows, corporate office for meetings and collaboration

**Languages**: Fluent in English, and French is a big asset

**Other**: Must be eligible to work in Canada and travel internationally (valid driver’s license and passport)

**Company Profile**

Chervon Trading Co., Ltd. Chervon has always been committed to helping to build a better world by building better tools. We focus on hand-held portable power tools, stationary bench tools, laser and electronic equipment and outdoor power equipment. With world-class R&D, testing and manufacturing capabilities; collaborating sales & marketing groups; industrial design professionals and service teams throughout the world, we can provide satisfying solutions that meet or surpass our customers’ expectations. Today, Chervon-built products are sold by more than 30,000 stores in 65 countries. We pride ourselves on being a TOP 10 player in the global power tool industry.

**Summary of Responsibilities**
- Subject matter expert for ECOM platforms - systems, processes, and programs;
- Canada expert for Content Serve - our repository of digital assets;
- Monitor, assess and actively manage ECOM business to growth;
- Inventory planning: Coordinate across multiple teams for Forecasting and Inventory Management;
- Onboarding new products across our different vendor portals;
- Work closely with internal stakeholders in managing launch and promotional cadence;
- Maintenance of existing products on vendor portals for brand alignment; ensuring our product is presented in a way that is visually appealing and easy to navigate;
- Catalogue and detail page management including monitoring for content change and any reviews-related tasks or issues;
- Monitoring relevant competitive activity in ECOM space - identify new opportunities and ideas;
- Inspecting landing pages; product information and other pertinent web-related systems;
- Managing ECOM orders from start to finish and assist in troubleshooting in collaboration of our orders desk and Operations team on any issues and assisting with PO updates;
- Create and update weekly reports for the Sales team on ECOM performance;
- Other special projects as assigned to support Canada office business initiatives.

**Job Requirements**
- Bilingual French & English preferred;
- E-commerce platform experience;
- Willing to take initiative, ask questions and suggest improvements;
- Possess a high level of competency as it relates to details and accuracy;
- Ability to work independently within a fast-paced team environment;

**Competencies**
- Ability to multi-task, prioritize and have a high attention to detail;
- High-energy, positive attitude and process-oriented;
- Excellent verbal written and communication skills;
- Experience with Microsoft Office;
- ORACLE experience a plus;
- Comfortable working collaboratively in an inclusive, diverse environment;
- Knowledge of Power Tools and Outdoor Power categories a bonus.

**Supervisory Responsibility**

This position does not have supervisory responsibility.

**Work Environment & Hours**

This job operates in a professional office environment at our Mississauga location

Hours: 9am - 5pm

**Required Education and Experience**:

- Bachelor’s degree preferred;
- ECOM experience with major retailers including Lowe’s, Walmart, CTC, and Amazon;
- Sales experience in related categories preferred (Power Tools/ Outdoor Power);
- Strong phone etiquette; experience with Microsoft Office & ORACLE;
- Good communication and interpersonal skills within all levels of an orga

  • Ecommerce Account Manager

    2 weeks ago

    Mississauga, Canada Stallion Express Full time

    Are you a client-centric individual with solid experience working with a strong understanding of fulfillment operations? If the answer is yes, this might be a great opportunity for you! **Your Role as eCommerce Account Manager**: - **Client Relationship Management**: Develop and maintain strong relationships with a portfolio of eCommerce clients. Serve as...

  • Ecommerce Account Manager

    2 weeks ago

    Mississauga, Canada Stallion Express Full time

    Are you a client-centric individual with solid experience working with a strong understanding of fulfillment operations? If the answer is yes, this might be a great opportunity for you! **Your Role as eCommerce Account Manager**: - **Client Relationship Management**: Develop and maintain strong relationships with a portfolio of eCommerce clients. Serve as...

  • Ecommerce Account Manager

    1 week ago

    Mississauga, Canada Stallion Express Full time

    Are you a client-centric individual with solid experience working with a strong understanding of fulfillment operations? If the answer is yes, this might be a great opportunity for you! **What does Stallion Express do?** **What’s in it for me?** We want you to enjoy doing what you do best, and we promise to give you the autonomy and support to do it in...

  • Ecommerce Account Manager

    2 weeks ago

    Mississauga, Canada Stallion Express Full time

    Are you a client-centric individual with solid experience working with and understanding the fulfillment operations? If the answer is yes, this might be a great opportunity for you! **What does Stallion Express do?** **What’s in it for me?** We want you to enjoy doing what you do best, and we promise to give you the autonomy and support to do it in a...

  • Ecommerce Account Manager

    2 weeks ago

    Mississauga, Canada Olsen Europe Full time

    **Title**:eCommerce Account Manager **Functional Area**: Merchandise & Planning **Reports to**: SR Manager, Merchandise & Planning **ABOUT THE ROLE** Olsen is dedicated to providing our customers with high-quality products and exceptional shopping experiences. As we continue to grow, we are looking for a skilled and enthusiastic **eCommerce Account...

  • Ecommerce Account Manager

    2 weeks ago

    Mississauga, Ontario, Canada Olsen Europe Full time

    Title:eCommerce Account ManagerFunctional Area: Merchandise & PlanningReports to: SR Manager, Merchandise & PlanningABOUT THE ROLEOlsen is dedicated to providing our customers with high-quality products and exceptional shopping experiences. As we continue to grow, we are looking for a skilled and enthusiastic eCommerce Account Manager to join our team and...

  • Ecommerce Account Manager

    2 weeks ago

    Mississauga, Canada Stallion Express Full time

    Are you client-centric individual with solid experience working with and understanding the fullfillment operations? If the answer is yes, this might be a great opportunity for you! **What does Stallion Express do?** **What’s in it for me?** We want you to enjoy doing what you do best, and we promise to give you the autonomy and support to do it in a way...

  • Senior eCommerce Account Manager

    2 weeks ago

    Mississauga, Canada Stallion Express Full time

    Are you a client-centric individual with solid work experience and a strong understanding of eCommerce shipping logistics? If the answer is yes, this might be a great opportunity for you!The ideal candidate will combine their customer service experience and knowledge of account management to assist the client in smoothly navigating the complexities of the...

  • Senior eCommerce Account Manager

    2 weeks ago

    mississauga, Canada Stallion Express Full time

    Are you a client-centric individual with solid work experience and a strong understanding of eCommerce shipping logistics? If the answer is yes, this might be a great opportunity for you!The ideal candidate will combine their customer service experience and knowledge of account management to assist the client in smoothly navigating the complexities of the...

  • Senior eCommerce Account Manager

    2 weeks ago

    Mississauga, Canada Stallion Express Full time

    Are you a client-centric individual with solid work experience and a strong understanding of eCommerce shipping logistics? If the answer is yes, this might be a great opportunity for you!The ideal candidate will combine their customer service experience and knowledge of account management to assist the client in smoothly navigating the complexities of the...

  • Senior eCommerce Account Manager

    2 weeks ago

    mississauga, Canada Stallion Express Full time

    Are you a client-centric individual with solid work experience and a strong understanding of eCommerce shipping logistics? If the answer is yes, this might be a great opportunity for you! The ideal candidate will combine their customer service experience and knowledge of account management to assist the client in smoothly navigating the complexities of the...

  • Senior eCommerce Account Manager

    2 weeks ago

    mississauga, Canada Stallion Express Full time

    Are you a client-centric individual with solid work experience and a strong understanding of eCommerce shipping logistics? If the answer is yes, this might be a great opportunity for you!The ideal candidate will combine their customer service experience and knowledge of account management to assist the client in smoothly navigating the complexities of the...

  • Senior eCommerce Account Manager

    4 days ago

    Mississauga, Canada Stallion Express Full time

    Are you a client-centric individual with solid work experience and a strong understanding of eCommerce shipping logistics? If the answer is yes, this might be a great opportunity for you!The ideal candidate will combine their customer service experience and knowledge of account management to assist the client in smoothly navigating the complexities of the...

  • Ecommerce Account Manager

    2 weeks ago

    Mississauga, Canada SodaStream Full time

    We are looking for an Ecommerce Account Manager to join our Ecommerce Sales team. You will be responsible for driving sales & revenue goals of the SodaStream eCommerce business in Canada. This role involves day-to-day management of accounts, optimizing product listings, analyzing sales data and identifying future growth opportunities. You will be working...

  • Ecommerce Account Manager

    2 weeks ago

    Mississauga, Ontario, Canada Stallion Express Full time

    Are you client-centric individual with solid experience working with and understanding the fullfillment operations? If the answer is yes, this might be a great opportunity for youWhat does Stallion Express do?What's in it for me?We want you to enjoy doing what you do best, and we promise to give you the autonomy and support to do it in a way that works for...

  • Senior eCommerce Account Manager

    2 weeks ago

    Mississauga, ON, Canada Stallion Express Full time

    Are you a client-centric individual with solid work experience and a strong understanding of eCommerce shipping logistics? If the answer is yes, this might be a great opportunity for you! The ideal candidate will combine their customer service experience and knowledge of account management to assist the client in smoothly navigating the complexities of the...

  • Senior eCommerce Account Manager

    2 weeks ago

    Mississauga, ON, Canada Stallion Express Full time

    Are you a client-centric individual with solid work experience and a strong understanding of eCommerce shipping logistics? If the answer is yes, this might be a great opportunity for you! The ideal candidate will combine their customer service experience and knowledge of account management to assist the client in smoothly navigating the complexities of the...

  • Senior eCommerce Account Manager

    2 weeks ago

    mississauga, Canada Stallion Express Full time

    Are you a client-centric individual with solid work experience and a strong understanding of eCommerce shipping logistics? If the answer is yes, this might be a great opportunity for you! The ideal candidate will combine their customer service experience and knowledge of account management to assist

  • Manager, Replenishment Ecommerce Solutions

    1 week ago

    Mississauga, Ontario, Canada Walmart Canada Full time

    Position Summary...This position is accountable for availability and inventory management for Ecommerce Fulfillment Centers. The ongoing goal of this position is to continuously improve Ecommerce availability and simultaneously reduce inventory through collaborative planning of Demand Forecast, Seasonal Allocation and Fulfillment, and Safety Stock...

  • Manager, Replenishment Ecommerce Solutions

    1 week ago

    Mississauga, Canada Walmart Canada Full time

    **Position Summary... **:This position is accountable for availability and inventory management for Ecommerce Fulfillment Centers. The ongoing goal of this position is to continuously improve Ecommerce availability and simultaneously reduce inventory through collaborative planning of Demand Forecast, Seasonal Allocation and Fulfillment, and Safety Stock...