Ecommerce Account Manager

2 weeks ago

Mississauga, Ontario, Canada Stallion Express Full time
Are you client-centric individual with solid experience working with and understanding the fullfillment operations? If the answer is yes, this might be a great opportunity for you

What does Stallion Express do?

What's in it for me?


We want you to enjoy doing what you do best, and we promise to give you the autonomy and support to do it in a way that works for everyone - our clients, colleagues, and most importantly, YOU.


Some of the benefits we offer include:
-
Birthday and work anniversary celebrations. We love to celebrate you in whatever way we can. We promise not to make you awkwardly stand there while we sing "happy birthday" to you
-
Recognition programs. Convert your daily or weekly peer-to-peer brownie points for gift cards, trips, food, and more

The Opportunity:

You are someone who has:

  • Working knowledge of current eCommerce/Logistics landscapes.
  • Minimum 4 years of customer service experience.
  • Regular exposure to eCommerce related softwares for a
    minimum of 2 years.
  • Learning how to use our internal dashboard.
  • Fluent with navigating the backend of eCommerce selling platforms.
  • Working knowledge of the Google Workspace with the ability and managing multiple large data sheets.
  • Great interpersonal skills including written and verbal.
  • Strong attention to detail to help in assisting clients.
  • Team oriented with the ability to build strong working relationships across the organization.
  • Collaborating and assisting our Account Management, Operations & Customer Service team with standard procedures

Nice to have:

  • Bachelor's Degree in a related field.
  • Experience using various eCommerce related softwares.

What you will be doing:

  • Resolving inquiries for clients.
  • Problem solving and working with the team to provide permanent solutions.
  • Keeping tabs on your client's businesses, staying onto all promotional activities.
  • Providing your clients and team with a clear snapshot of completed operational tasks.
  • Keeping all documents sheets up to date with the required data.

What's the pay?
The annual salary is at $60,000. We're hoping to continuously grow your skills, this role, and the salary that comes with it

We look forward to meeting you

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Onsite/In-Office

Job Types:
Full-time, Permanent

Salary:
$60,000.00 per year

Benefits:

  • Company events
  • Onsite gym
  • Onsite parking
  • Paid time off

Flexible Language Requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Overtime pay

Ability to commute/relocate:

  • Mississauga, ON L5T 2H7: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • This position is 5 days, in house. Are you comfortable with this schedule?

Experience:

  • Customer service: 4 years (required)
  • Ecommerce: 2 years (required)

Work Location:
In person

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