Community Transportation Coordinator

4 weeks ago

Collingwood, Canada Town of Collingwood Full time

Job #: 2024-26

Date Posted: April 12, 2024

Closing Date: April 29, 2024

**Job Type**: Permanent Full-Time

A career at the Town of Collingwood is more than a job; it's a pathway to thrive. Here, you'll be part of a leading-edge team that drives progressive, accountable, and sustainable decisions. In Collingwood, we are committed to building a vibrant community through our lively downtown, extensive waterfront, and rich cultural heritage.

If this resonates with you and you're passionate about creating meaningful community impact, then read on

**The Opportunity**:
As the Community Transportation Coordinator, you will lead managing and overseeing Collingwood’s dynamic transit system. Reporting directly to the Manager of Public Works, you will be instrumental in ensuring smooth transit operations, outstanding customer service, and a seamless experience for all riders. Your strategic thinking will guide our transit system as you improve routes, enhance accessibility, and explore new growth and optimization opportunities.

**What You Will Do**:

- Manage the daily operations of Collingwood’s transit system, working closely with our service provider to ensure service excellence and a positive rider experience
- Oversee, monitor, and report on service contract performance, ensuring adherence to KPIs and service standards
- Analyze ridership numbers, performance metrics, and other data to understand trends, identify areas for improvement, and prepare reports for decision-making and funding initiatives
- Work with internal and external stakeholders, including neighbouring jurisdictions, to coordinate services and optimize routes
- Develop and implement innovative policies, procedures, and expansion plans to advance Transit goals
- Draft contracts, manage budgets, participate in procurement processes, and contribute to the overall financial health of our Transit system.
- Champion accessibility standards (AODA) to guarantee an inclusive transit system
- Manage the upkeep and development of our transit infrastructure

**Skills and Experience**:

- Strong understanding of transit operations, transportation, or logistics, and a commitment to accessibility standards
- Excellent service contract management skills, with the ability to handle multiple priorities and strong attention to detail
- Strong communication and relationship-building abilities, allowing you to collaborate effectively with diverse stakeholders
- Exceptional customer service - you're dedicated to a positive rider experience
- A passion for community development and making a difference through public transit
- Analytical and problem-solving skills, aiding you in data-driven decision-making
- Familiarity with grant proposals and reporting processes
- Experience with municipal procurement processes

**Qualifications**:

- Diploma in civil technology, business administration, public policy, or a related field
- 3+ years of experience in project management, transportation, or a related field
- Valid Class “G” driver’s license and current Driver’s Abstract with results satisfactory to the Employer. Ability and willingness to travel within the community as required.
- Possess a current Criminal Record & Judicial Matters Check (Level 2) with results satisfactory to the employer, and a valid standard first aid & CPR/AED Level C certification (or willing to obtain).

**What We Offer**:

- Comprehensive benefits and perks: We offer a diverse range of benefits that cover health, dental, and family assistance, as well as membership in the OMERS pension plan for a secure future.
- A place to excel: We don’t just support ambitions, we cultivate them. With paid training opportunities, we help shape the skills that are essential to your professional development.
- A collaborative and supportive team: We foster a dynamic culture that thrives on the spirit of collaboration. We encourage open communication, value diverse perspectives, and celebrate the strength that comes from teamwork.
- A fulfilling career: We understand that job success is rooted in personal well-being and balance. Our dynamic work environment allows you to excel professionally while also being part of the vibrant, adventurous community that is uniquely Collingwood.

**Why Collingwood**:
Located north of Toronto and nestled along the shores of Georgian Bay, Collingwood is a thriving community known for its stunning natural beauty, year-round outdoor recreation, and welcoming community. It offers the ideal blend of small-town charm and modern amenities, including a vibrant downtown that boasts world-class shops, restaurants, and cafes.

Collingwood’s ongoing commercial and residential growth makes it the ideal place to flourish personally and professionally.

Other Important Information

Division: Public Works

Pay Range: $80,371.20 to $$97,656.00 ($38.84 to $46.95 per hour).

Start Date: June 2024

Hours of Work: Normal hours of work are forty (40) hours per week, usually Monday th

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