Billing Coordinator
2 weeks ago
At Houle, we are passionate about building resilient communities. From airports, shipping terminals, and water treatment facilities, to hospitals, universities, and shopping centres, we deliver integrated electrical solutions for our industrial, commercial, institutional and residential customers.
While we are leaders in electrical construction, we also specialize in a wide range of in-house technology solutions, including audio visual, building automation, healthcare systems, network systems, and security and life-safety. As a certified Great Place to Work, and one of Canada's Best Managed Companies, we take pride in our talented people and collaborative culture that bring our client's vision to life.
**About the position**:
Currently, we are seeking a **Billing Coordinator** to join our Low Voltage Technologies team. This position is flexible to work from our Burnaby or Victoria offices.
**Duties and responsibilities**
- Providing consistent, high quality customer service
- Coordinate billing with technicians and customers
- Invoice for service billing, ensuring all invoices are accurate, complete and adhere to internal policies
- Data entry into JDE system
- Labour and material transfers
- Labour and material corrections to work orders and billings
- Entry, tracking, and completing work orders
- Review reports for work in progress (WIP)
- Assisting the Service administration team and holiday coverage if needed
- Support and participate in the collaborative Houle culture
- Support the team manager and the field team
- Occasional dispatch/scheduling of technicians as needed
- Experience in a similar role administrative and/customer service role
- Experience triaging calls and dispatching an asset
- Customer service focused with a patient and positive attitude
- Strong computer skills, proficient in Microsoft Office Suite. Experience using ERP systems is an asset.
- Very well organized
- Superior written and spoken English communication skills
- Flexible with the proven ability to multi task in a changing, fast-paced environment
Culture is important at Houle. You must be collaborative in nature. You are a solution focused team player and always willing to learn. You are a bright, ambitious, honest, and a straight forward professional. Your personable nature will fit well within the friendly working environment.
The salary for this position will be commensurate with experience. Houle offers an exciting, enjoyable work environment, competitive benefits package as well as a competitive incentive plan and many company sponsored events.
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