Billing Coordinator, Technology

3 weeks ago

Burnaby, Canada Houle Electric Limited Full time

A career that gives you purpose. A company that stands up for you. A team where you can be yourself. Sound too good to be true? This is life at Houle. We believe in empowering communities through local projects that positively impact people's lives. We're a passionate group of people who love collaborating on innovative and challenging projects.

**About this role**
We are recruiting for a Billing Coordinator to join our Technology Services at our Burnaby office. Here's how your role will strengthen our team.

The Billing Coordinator is responsible for providing excellent customer service to assist with effective and efficient operations for our Security, Healthcare, and other Technology teams across the province.

**Your responsibilities**
- Provide consistent and high quality customer service
- Support the team manager and field team
- Triage service requirements with customers
- Coordinate billing with technicians and customers
- Invoice for service billing, ensuring all invoices are accurate, complete and adhere to internal policies; and manage A/R follow-ip
- Process labour and material transfers and corrections to work orders and billing
- Provide data entry into JDE system to track and complete work orders
- Review reports for work in progress (WIP)
- Assist the Service administration team and provide holiday coverage if needed

**Your experience and skills**
- Experience in a similar role
- Experience triaging calls
- Customer service focused and extremely well organized
- Excellent computer skills including proficiency with Microsoft Office suite
- Superior written and spoken English communication skills
- Flexible with the proven ability to multitask in a changing, fast-paced environment
- Positive attitude and patient

**About Houle**

As BC's leading electrical contractor and systems integrator, we believe in delivering safe, reliable power for the future. From hospitals and universities, to airports, shipping terminals and shopping centres, our electrical and technology professionals proudly provide innovative solutions that create value for our customers every day.

Since 1944, we've been dedicated to our craft, committed to quality workmanship, and building teams that thrive. Driven by purpose and connected through collaboration, our focus on people guides our success in delivering some of the most exciting infrastructure projects in the province.

As a certified **Great Place to Work**, one of **BC's Top 100 Employers**, and **Best Managed company**, we have been recognized for our efforts in creating a safe and inclusive work environment.

**Why join our team?**
- ** We emphasize having a work-life balance** - We offer flexible work schedules and a competitive vacation policy.
- ** Continuous development is a top priority** - Whether you're looking for a corporate career or a career in the field, you are supported with access to tools and training for development and growth.
- ** Our employee benefits prioritize your financial, physical, and mental well-being** - From RRSP matching to health and wellness reimbursements and additional Houle days off, we've got you covered.
- ** We have many exciting project opportunities** - With many projects on the go around BC, we're certain you will find countless ways to bring communities to life.
- ** We have fun** Connection is key at Houle, from industry events to themed office gatherings, we never miss an opportunity to celebrate. Join us for our summer bbqs, potlucks, charity fundraisers, community volunteering, and many more fun events
- A **safe space** for everyone - We celebrate diversity and are proud to be an equal-opportunity employer. We're committed to diversity and inclusion and strive to foster, cultivate and preserve a culture of belonging for all employees.

**Salary range: $48,000-$68,000 per year** plus a competitive total compensation package. Actual salary will be commensurate with experience, skills and overall match to the position offered. Let's chat throughout the hiring process and determine the best fit.
Sound like a match? We'd love to connect.

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