Manager, Client Services
5 months ago
**Job ID**: 232197
**Store Name/Number**: ON-Fairview Toronto (0524)
**Address**: 1800 Sheppard Avenue East, Toronto, ON M2J 5A7, Canada (CA)
**Full Time/Part Time**: Full Time
**Position Type**: Regular
**You’ll love working here**
As the Manager, Client Services & Experience, you will be responsible for managing all aspects of the sales experience and all services, classes and events in a specific Sephora store location. You will be accountable for the development of all members of the Color, Skin, Fragrance, Cash wrap teams, the Services Coordinators, Senior Artists (SA), Senior Skincare Advisors (SSA) and Personal Beauty Advisors (PBA) teams within their store and for leading the team to achieve and exceed company objectives. In addition, you will:
- ** Training & Development. **Execute cast training for all new hires as well as for existing cast. Facilitate Welcome to Sephora and Sephora 101 training sessions whenever possible.
- ** Passionate about Clients. **Ensure the timely response to all client feedback for the store. Action all client
- related issues/feedback from Sephora’s client feedback tool (Medallia), the client service hotline or through direct feedback from clients. Regularly act as the Director in Charge (DIC) within the store. Engage with cast and clients on-stage whenever possible.
- ** Entrepreneurial Spirit. **Understand store goals, opportunities and trends and ensure the store cast is aligned with each.
- ** Employee Engagement. **Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.
**We’d love to hear from you if**
- You have two to four years of experience in a similar role at a similar volume store or equivalent internal experience.
- You have exceptional leadership and influential skills.
- You have proven ability to lead and build top performing teams.
- You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.
- You have flexible availability to work during “peak” retail hours such as nights, weekends, and holidays.
**While at Sephora, you’ll enjoy**
- ** The people. **You will be surrounded by the best talent in the industry - people you can be proud to work with.
- ** The perks. **Think you’ve tried it all? Just wait until you work at Sephora Enjoy the discounts, gratis & exclusive brand events.
- ** The education. **We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
-
Manager, Client Services
2 months ago
Toronto, Canada Central Toronto Youth Services Full time**Manager, Client Services** **Full Time Permanent - 35 hours a week** This is an exciting opportunity to join and contribute to a progressive, innovative management team. CTYS is an accredited Children’s Mental Health Centre with a range of services and programs for youth and families across Toronto. The agency is committed to an inclusive, equity based...
-
Utilization Management Program Director
4 weeks ago
Toronto, Ontario, Canada HealthEcareers - Client Full timeJob Summary:As a key member of the HealthEcareers - Client team, the Utilization Management Program Director will oversee the day-to-day operations of the Utilization Management Program in the Service Area or a Medical Center. This role requires a strategic thinker who can ensure cost-effective and quality patient care by optimizing resource utilization. The...
-
Utilization Management Program Director
4 weeks ago
Toronto, Ontario, Canada HealthEcareers - Client Full timeJob Summary:As a key member of the HealthEcareers - Client team, the Utilization Management Program Director will oversee the day-to-day operations of the Utilization Management Program in the Service Area or a Medical Center. This role requires a strategic thinker who can ensure cost-effective and quality patient care by optimizing resource utilization. The...
-
Utilization Management Program Director
4 weeks ago
Toronto, Ontario, Canada HealthEcareers - Client Full timeJob Summary:As a key member of the HealthEcareers - Client team, the Utilization Management Program Director will oversee the day-to-day operations of the Utilization Management Program in the Service Area or a Medical Center. This role requires a strategic thinker who can ensure cost-effective and quality patient care by optimizing resource utilization. The...
-
Utilization Management Program Director
4 weeks ago
Toronto, Ontario, Canada HealthEcareers - Client Full timeJob Summary:As a key member of the HealthEcareers - Client team, the Utilization Management Program Director will oversee the day-to-day operations of the Utilization Management Program in the Service Area or a Medical Center. This role requires a strategic thinker who can ensure cost-effective and quality patient care by optimizing resource utilization. The...
-
Case Manager Utilization RN
4 weeks ago
Toronto, Ontario, Canada HealthEcareers - Client Full timeJob Summary:As a Utilization Review Nurse with HealthEcareers - Client, you will work collaboratively with physicians to coordinate and screen for the appropriateness of admissions and continued stays. Your expertise will be utilized to make recommendations for alternate levels of care when patients do not meet the medical necessity for inpatient...
-
Case Manager Utilization RN
4 weeks ago
Toronto, Ontario, Canada HealthEcareers - Client Full timeJob Summary:As a Utilization Review Nurse with HealthEcareers - Client, you will work collaboratively with physicians to coordinate and screen for the appropriateness of admissions and continued stays. Your expertise will be utilized to make recommendations for alternate levels of care when patients do not meet the medical necessity for inpatient...
-
Director of Client Services
2 weeks ago
Toronto, Ontario, Canada Lumenus Community Services Full timeJob Title: Director, Client ServicesLumenus Community Services is seeking a highly skilled and experienced Director, Client Services to lead our client services programs. As a key member of our leadership team, you will be responsible for overseeing the strategic direction and implementation of our client services programs, ensuring they meet the needs of...
-
Enterprise Regional Sales Manager
5 months ago
Toronto, Canada Radware Bot Manager Full timeEnterprise Regional Sales Manager - Toronto - (24000029) **What is the job**: - Prospect for new accounts across all verticals of Financial, Ecommerce, EDU, Gaming and Enterprise - Farm the regional base of active customers - up-selling and cross-selling. - Manage accounts to maintain a strong relationship with Radware and to keep them constantly appraised...
-
Director of Client Services
2 weeks ago
Toronto, Ontario, Canada Lumenus Community Services Full timeJob Title: Director, Client ServicesLumenus Community Services is seeking a highly skilled and experienced Director, Client Services to lead our client services programs. As a key member of our leadership team, you will be responsible for overseeing the strategic direction and operations of our programs, ensuring they deliver high-quality services to our...
-
Director of Client Services
2 weeks ago
Toronto, Ontario, Canada Lumenus Community Services Full timeJob Title: Director, Client ServicesLumenus Community Services is seeking a highly skilled and experienced Director, Client Services to lead our client services programs. As a key member of our leadership team, you will be responsible for overseeing the strategic direction and operations of our programs, ensuring they deliver high-quality services to our...
-
Director, Client Services
2 weeks ago
Toronto, Canada Lumenus Community Services Full timeThis position oversees a cluster of programs that offer a wide range of high quality community based services including individual, family, and group supports across the developmental spectrum, birth to young adulthood and their care network. The programs also ensure engagement and consultation to our local communities. The portfolio innovatively offers...
-
Clinical Case Manager RN
2 weeks ago
Toronto, Ontario, Canada HealthEcareers - Client Full timeJob Summary:As a Clinical Case Manager RN with HealthEcareers - Client, you will play a critical role in coordinating and managing the care of patients to ensure they receive the most appropriate and cost-effective treatment. This involves working collaboratively with physicians, other healthcare professionals, and patients to develop and implement...
-
Clinical Case Manager RN
2 weeks ago
Toronto, Ontario, Canada HealthEcareers - Client Full timeJob Summary:As a Clinical Case Manager RN with HealthEcareers - Client, you will play a critical role in coordinating and managing the care of patients to ensure they receive the most appropriate and cost-effective treatment. This involves working collaboratively with physicians, other healthcare professionals, and patients to develop and implement...
-
Product Manager, It
4 months ago
Toronto, Canada Bridgemarq Real Estate Services Manager Limited Full timeStatus: Full time About RPS Real Property Solutions - At RPS we thrive on finding incredibly smart home and neighborhood real estate intelligence and insights for our customers to help add value to the home journey, we find, understand, and overcome the barriers that keep the business from delivering a positive customer experience. We are a team who shares...
-
Client Service Manager
3 weeks ago
Toronto, Ontario, Canada State Street Full timeJob Title: Client Service ManagerState Street is seeking a highly skilled Client Service Manager to join our team. As a Client Service Manager, you will be responsible for managing client relationships and ensuring exceptional service delivery.Key Responsibilities:Manage client relationships and develop strategic plans to meet client needsCollaborate with...
-
Client Service Manager
3 weeks ago
Toronto, Ontario, Canada State Street Full timeJob Title: Client Service ManagerState Street is seeking a highly skilled Client Service Manager to join our team. As a Client Service Manager, you will be responsible for managing client relationships and ensuring exceptional service delivery.Key Responsibilities:Manage client relationships and develop strategic plans to meet client needsCollaborate with...
-
Client Service Manager
1 week ago
Toronto, Ontario, Canada State Street Full timeAbout the RoleState Street is seeking a highly skilled Client Service Manager to join our team. As a Client Service Manager, you will be responsible for managing client relationships, ensuring a high level of client satisfaction, and acting as an escalation point for client inquiries and requests.Key ResponsibilitiesManage client relationships and ensure...
-
Client Service Manager
3 weeks ago
Toronto, Ontario, Canada State Street Full timeJob Title: Client Service ManagerState Street is seeking a highly skilled Client Service Manager to join our team. As a Client Service Manager, you will be responsible for managing client relationships, ensuring a high level of client satisfaction, and providing exceptional service delivery.Key Responsibilities:Manage client relationships and ensure timely...
-
Client Service Manager
3 weeks ago
Toronto, Ontario, Canada State Street Full timeJob Title: Client Service ManagerState Street is seeking a highly skilled Client Service Manager to join our team. As a Client Service Manager, you will be responsible for managing client relationships, ensuring a high level of client satisfaction, and providing exceptional service delivery.Key Responsibilities:Manage client relationships and ensure timely...