QA Control

3 weeks ago


Coquitlam, Canada Natural Factors Full time

As a leading manufacturer of nutritional supplements and other health-building products, we are dedicated to enhancing the wellbeing of our customers - through research, development and delivery of effective nutritional products. It is our mission to contribute to the lives of our customers, employees, suppliers and the communities we serve, in a cooperative and sustainable manner.

We are seeing a Quality Assurance Inspector who will perform in-process manufacturing and packaging inspections, finished product inspections, and release of finished packaged products. They will also be responsible for submitting labour postings of finished products, performing routine and periodic GMP inspections, and environmental monitoring activities. As a QA Inspector, you will work closely with production staff to ensure that they comply with GMP regulations and adhere to safety policies. You will also assist QA management with corrective actions and customer complaints follow-ups.

Additionally, you will provide absence coverage for other Quality Assurance staff on all shifts and at other Lower Mainland locations as required. When not providing absence coverage, your standard shift time will be Monday to Friday from 6:00am to 2:30pm at our Coquitlam facility. Our standard shift times for QA Inspectors are as follows:

- Monday - Friday 6:00 am - 2:30 pm
- Monday - Friday 2:00 pm - 10:30 pm
- Sunday - Thursday 10:00 pm - 6:30 am

**In this role, you will**:

- Perform in-process manufacturing and packaging inspections
- Perform finished product inspections and release of finished packaged products
- Submit labour posting of finished product in the Syspro enterprise resources planning (ERP) system and create Certificate of Manufacture
- Perform routine and periodic GMP inspections and environmental monitoring activities
- Assist QA management with corrective actions and customer complaints follow-ups
- Track and compile daily output to contribute to monthly departmental key performance indicators (KPIs)
- Identify gaps and changes to standard operating procedures (SOPs) or work procedures to maintain compliance and facilitate continuous improvement
- Follow and adhere to and enforce all given instructions including work procedures, standard operating procedures (SOPs) and current Good Manufacturing Practices (cGMP)
- Strictly adhere to, observe and enforce all safety policies as outlined in the company policies and training sessions

**You have**:

- Completion of two years of post-secondary education in a science discipline
- Minimum 2 years’ experience in a Natural Health Product (NHP), food or pharmaceutical manufacturing environment
- An equivalent combination of education and experience may be considered
- Demonstrated knowledge of Good Manufacturing Practices as outlined in the Natural and Non-prescription Health Products Directorate (NNHPD)
- Excellent communication skills in English (verbal and written)

**You get**:

- Great healthcare benefits (including health and personal spending accounts)
- Vacation and wellness days
- Employee appreciation events
- $200 per year to spend on company products
- Employee discount pricing on company products
- Employee assistance program
- RRSP contributions
- Tuition reimbursements upon approval
- Development and growth opportunities
- Optional access to your pay as soon as you earn it (at no additional cost or fees)

All Internal applicants will be given priority for consideration for the first five business days that this position is posted. After that five days, Internal applicants will be considered along with all other applicants; however, are guaranteed at minimum a call from the Talent Acquisition team.


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