Medical Office Administrator

3 weeks ago

London, Canada London Chiropractic and Massage Clinic Full time

**Company**:
London Chiropractic and Massage is a multidisciplinary clinic offering chiropractic, massage therapy, osteopathy, acupuncture, laser therapy and customized orthotics. We strive to provide each team member an environment in which they learn, grow and collaborate to give patients the best care possible. At London Chiropractic and Massage, we are committed to fostering an inclusive, accessible environment and are dedicated to building a workforce that reflects the diversity of our patients.

**Summary**:
**Responsibilities**:

- Greeting and welcoming patients upon arrival in a professional manner.
- Ensuring that the waiting area remains in excellent condition at all times.
- Scheduling patient appointments as required to optimize flow and minimize downtime.
- Collecting and accurately recording patients' personal and medical information.
- Verifying payment methods, including but not limited to patients' health insurance coverage.
- Tracking and ordering inventory.
- Preparing treatment rooms prior to appointments, as needed.
- Managing receivable and payable accounts and maintain financial records.
- Other duties as required.

**Requirements**:

- 1-2 years administrative experience, preferably within a healthcare setting.
- Post-secondary education in medical office / business administration considered an asset.
- Demonstrated computer proficiency (i.e. MS Word, Excel, Outlook, PMP, Telus Health, Blue Cross, Lumino, etc.)
- Demonstrated ability to prioritize competing workload demands with mínimal supervision.
- Excellent verbal and written communication skills.
- Strong interpersonal and organizational skills.
- Able to work evenings and weekends.
- Outstanding verbal and written communication and patient advocacy skills.
- Experience with social media platforms including, but not limited to: Instagram, Facebook and Twitter considered an asset.
- Demonstrated knowledge of and commitment to the principles of patient family centered care.

**Work Hours**:

- Flexible hours pending work demands.

Pursuant to the Accessibility for Ontarian's with Disabilities Act and the Ontario Human Rights Code, London Chiropractic and Massage will accommodate all applicants with disabilities to the point of undue hardship during the recruitment and hiring process. Accommodation will be provided upon request and in accordance with the principles of dignity, individualization, and inclusion. London Chiropractic and Massage will work cooperatively, and in a spirit of respect, with all partners in the accommodation process.

**Job Types**: Part-time, Permanent
Part-time hours: 20 per week

**Salary**: From $18.75 per hour

**Benefits**:

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Supplemental pay types:

- Bonus pay

COVID-19 considerations:
All employees are required to comply with Public Health guidelines (i.e. wearing a mask in a healthcare setting).

Ability to commute/relocate:

- London, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- medical office administration: 1 year (preferred)

Work Location: One location

Application deadline: 2023-03-07

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