Bilingual Customer Support Specialist
2 weeks ago
The Company is part of the Diploma Healthcare Group (DHG) which is a group of specialized medical device distribution companies operating in Canada, Australia, New Zealand and Ireland. DHG is owned by Diploma PLC, a public company traded on the London Stock Exchange with a market cap in excess of £1.1B.
**Somagen Diagnostics Inc**. was founded +30 years ago in Edmonton and has grown steadily to become Canada’s largest independent provider of medical diagnostic technology to laboratories, hospitals and clinics. Somagen is the exclusive Canadian distributor for many of the world’s most respected diagnostic product suppliers such as Polymedco, Phadia, and Sakura. We pride ourselves on being a highly technical sales organization providing leading support solutions to our clinical customers. Our proven business model has consistently achieved sustained growth even through challenging economic times.
**Vantage Endoscopy and AMT Surgical **are leading sales focused distribution organizations specializing in high tech niche diagnostic and therapeutic medical products focused on Endoscopy/GI Suite, GI Clinics and Hospital Operating Rooms across Canada.
Representing suppliers of innovative diagnostic and therapeutic products devices from around the world, we are a leader in medical product and device distribution in Canada.
**The Opportunity**:
In this exciting role with AMT/Vantage you will be responsible for all aspects of Customer Support and Account Administration:
- Review and process capital orders for accuracy, availability, and coordinate with sales team re installation timelines
- Create and maintain short term special pricing agreements per customer and prepare the accounting system upload spreadsheets, collaborating with sales team on upcoming expiry dates
- Process customer consignment inventory orders in collaboration with sales team
- Act as a key resource for sales representatives by completing administrative tasks, quotations and contracts, and ensuring all information related to sales is accurate and delivered on a timely basis
- Work closely with the sales team to drive efficiencies, ensure policies are upheld, and improve business processes in order to meet growing market demands
- Other tasks as they arise
- Highly professional individual with a positive attitude
- Bilingual (English-French) is a must
- Excellent organizational, interpersonal and communication skills
- A natural desire to research, find answers, problem solve and multi-task to support the customer and the commercial team
- Able to handle pressure, meet deadlines, and shift between company ERP systems, processes, and requirements
- Enjoys working independently, yet within a team environment as this position interacts with multiple departments
**The Skill**:
- College Diploma is a must, University Degree is an asset
- Solid typing and data entry skills, Word, Excel, Outlook experience is a requirement
- 1 year plus of Call Center or Customer Service experience
- Excellent verbal and written communication skills in English and French applied in a business environment
- Detail orientation with focus on accuracy, ability to research and pull together information from multiple sources
- Ability to multi-task, prioritize and manage time effectively to optimize productivity and meet critical deadlines in a fast-paced environment
- Courteous and professional telephone manner is a must
**What’s in it for you.**
- Brand new facility in Mississauga close to the 401 and/or 407
- Great benefits including health, dental and vision.
- 3 weeks’ Vacation
- Diverse and dynamic teams with challenging and exciting work
- An opportunity to have a real impact on our business.
- A great range of social activities
- Employee referral program
- And so much more
**Hours and Locations**:
**Training will be completed in our Kitchener office with an expectation of some days to be on-site in Kitchener until we move to our Mississauga office in early summer.
- 8:00 am to 5:00pm (Approximate, to be determined with new location)
- Mississauga (Meadowvale area)
- Hybrid work model
If you are interested in working for a progressive and dynamic company with solid growth potential, in a field that has a direct impact on the lives of our employees, hospital staff and patients, we would like to hear from you on how you can contribute and grow with us
Application deadline: 2024-01-26
**Job Types**: Full-time, Permanent
**Benefits**:
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
Schedule:
- Monday to Friday
Application question(s):
- Are you willing to travel to Kitchener, Ontario for training?
**Education**:
- DCS / DEC (preferred)
**Experience**:
- Customer service: 3 years (preferred)
- Order Entry: 2 years (preferred)
**Language**:
- French (required)
Work Location: Hybrid re
-
Mississauga, ON, Canada Bilinguallink Full timeBILINGUAL PHARMACEUTICAL CUSTOMER SUPPORT SPECIALIST-HYBRID Full-Time, PERM Hours: Monday-Friday 8:30am-5:00pm, 1 hour lunch Our client is a leading pharmaceutical distribution channel that continues to grow. Due to this tremendous growth, they are looking for a talented Bilingual Pharmaceutical Customer Support Specialist to add to their team of...
-
Bilingual Customer Service Specialist
1 week ago
Mississauga, Canada Bayshore HealthCare Full timeThe PSS Bilingual Customer Service Specialist, under the direction of the immediate Supervisor, will be responsible for managing inbound and occasionally outbound calls. They will be a caring and results oriented individual who is able to interact with potential and existing clients, families, and prescribers, as it relates to PSS programs and Services. They...
-
Bilingual Virtual Technical Support Specialist
2 weeks ago
Mississauga, ON, Canada SOTI Inc Full timeTechnical Support Specialist, Level 1 (Bilingual - Portuguese Speaking) page is loaded Technical Support Specialist, Level 1 (Bilingual - Portuguese Speaking) Apply locations Mississauga, Canada – Meadowvale Office (HQ) time type Full time posted on Posted 2 Days Ago job requisition id R07737 SOTI is committed to providing its employees with endless...
-
Bilingual Technical Support Specialist
4 weeks ago
Mississauga, Canada Match Retail Full timeOverview: **Job Title: Bilingual Technical Support Specialist** Reporting to: IT Director Salary Range: $55,000 - $65,000 CAD Location: Mississauga, Ontario, Canada (In office) Number of Openings: 2 **Job Type**: 1 Full-Time Permanent/ + 1 Full-Time Contract (12 months) **Overview**: Are you seeking a dynamic role that keeps you engaged every day? If...
-
Bilingual Customer Support Specialist
3 days ago
Mississauga, Canada Diploma Healthcare Group Full timeThe Company is part of the Diploma Healthcare Group (DHG) which is a group of specialized medical device distribution companies operating in Canada, Australia, New Zealand and Ireland. DHG is owned by Diploma PLC, a public company traded on the London Stock Exchange with a market cap in excess of £1.1B. **Somagen Diagnostics Inc**. was founded +30 years...
-
Customer Support Specialist
2 weeks ago
Mississauga, Canada Total PowerGen Solutions Full time**Customer Support Specialist** **Summary** The Customer Support Specialist is a professional who excels in the coordination of activities to deliver excellent customer service. These activities include scheduling, excellent communication (with customers, technicians, and other internal staff), a sense of urgency, a high degree of organization to...
-
Customer Support Specialist
4 days ago
Mississauga, Canada Total Power Full time**Summary** The Customer Support Specialist is a professional who excels in the coordination of activities to deliver excellent customer service. These activities include scheduling, excellent communication (with customers, technicians, and other internal staff), a sense of urgency, a high degree of organization to administer and maintain control of work in...
-
Customer Support Specialist
4 weeks ago
Mississauga, Canada LinHR Consulting Inc. Full timeAbout the client: Our client in the Electronic Consumer Industry with a full range of electronics and appliances into the Canada market. This includes televisions, refrigerators, air-conditioners, dehumidifiers, beverage coolers, and freezers. It is looking for an Customer Support Specialist with effective and good attention to details. Work schedule...
-
Customer Support Specialist
3 weeks ago
Mississauga, Canada LinHR Consulting Inc. Full timeAbout the client: Our client in the Electronic Consumer Industry with a full range of electronics and appliances into the Canada market. This includes televisions, refrigerators, air-conditioners, dehumidifiers, beverage coolers, and freezers. It is looking for an Customer Support Specialist with effective and good attention to details. Work schedule...
-
Customer Support Specialist
3 weeks ago
Mississauga, Canada LinHR Consulting Inc. Full timeAbout the client: Our client in the Electronic Consumer Industry with a full range of electronics and appliances into the Canada market. This includes televisions, refrigerators, air-conditioners, dehumidifiers, beverage coolers, and freezers. It is looking for an Customer Support Specialist with effective and good attention to details. Work schedule...
-
Customer Support Specialist
5 minutes ago
Mississauga, Canada LinHR Consulting Inc. Full timeAbout the client: Our client in the Electronic Consumer Industry with a full range of electronics and appliances into the Canada market. This includes televisions, refrigerators, air-conditioners, dehumidifiers, beverage coolers, and freezers. It is looking for an Customer Support Specialist with effective and good attention to details. Work schedule...
-
Customer Support Specialist
1 week ago
Mississauga, Canada Total Power Full time**Customer Support Specialist - Fuels** - Mississauga, ON_ Download Information Package **_ Customer Support Specialist - Fuels_** **We Offer** - 100% Employer Paid Medical and Dental Benefits - Employer RRSP Matching Program - Annual Health/Wellness Spending Accounts - Professional Growth & Development **What You’ll Do - The Role...
-
Bilingual Talent Acquisition Specialist
2 days ago
Mississauga, Canada Aramark Canada Full timeBilingual Talent Acquisition Specialist Aramark Canada is recruiting a Bilingual Talent Acquisition Specialist to recruit for our Operations and Culinary based roles in the field. This position will focus on bilingual positions in our Eastern region, specifically Quebec and the Maritime provinces.
-
Bilingual Talent Acquisition Specialist
4 weeks ago
Mississauga, Canada ClaimsPro LP - Shared Services Full timeCompany: ClaimsPro LP - Shared Services Bilingual Talent Acquisition Specialist - bilingue de l'acquisition de talents (REMOTE) We are currently looking for a Bilingual Talent Acquisition Specialist (English and French) who enjoys working in a dynamic environment. This is a contract to convert to full-time role. There is a possibility to hire someone...
-
Technical Support Specialist
4 weeks ago
Mississauga, Canada BAXTER Full time**This is where you save and sustain lives** At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...
-
Customer Support Specialist
3 weeks ago
Mississauga, ON, Canada LinHR Consulting Inc. Full timeAbout the client: Our client in the Electronic Consumer Industry with a full range of electronics and appliances into the Canada market. This includes televisions, refrigerators, air-conditioners, dehumidifiers, beverage coolers, and freezers. It is looking for an Customer Support Specialist with effective and good attention to details. Work schedule and...
-
Customer Service
3 weeks ago
Mississauga, Canada Adecco Canada Full timeOur client is a premiere and well recognized, national manufacturer with their local facility located in Southwest Mississauga. This position is hybrid (onsite Monday and Thursdays) and reporting to the Team Lead Customer Service. This Customer Service Specialist is unique, and not in a call centre. It is accountable for order management and customer...
-
Customer Service
3 weeks ago
Mississauga, Canada Adecco Canada Full timeOur client is a premiere and well recognized, national manufacturer with their local facility located in Southwest Mississauga. This position is hybrid (onsite Monday and Thursdays) and reporting to the Team Lead Customer Service. This Customer Service Specialist is unique, and not in a call centre. It is accountable for order management and customer...
-
Customer Service Specialist
4 days ago
Mississauga, Canada ES OpCo Canada II Ltd. Full timeWe are looking for a Customer Service Specialist who is responsible for delivering a positive customer experience and helping us our business grow in Canada. A Veseris Customer Service Specialist is: - Able and eager to contribute to Veseris’ strategies and tactics. - Able to work independently and as part of a team. - Able to work in a fast-paced...
-
Bilingual Group Solutions Specialist
4 weeks ago
Mississauga, Canada Royal Bank of Canada Full time**Job Summary** **What is the opportunity?** As a Bilingual Group Solutions Specialist you will be accountable for supporting the Group Benefits and Group Annuity strategy, deepening the client relationship and supporting our sales partners and Group Annuity B2C (Business to Client) team. We are looking for individuals who will embrace our "Client First"...
