Front Desk Receptionist
2 weeks ago
Job Title: Receptionist - Mississauga ON
Shift - 8am to 5pm
Intersection
- Courtney Park DR East and Vipond DR.
Pay
- $17-19 per hr
Reports To: Controller
Job Purpose
To answer the phones in a polite and courteous manner and directing calls accordingly.
Regular
**Responsibilities**:
- System log in
- Log in to P21 and phone system daily
- Answering the Phones
- Answering the phones in a polite and courteous manner
- Speaking in a clear and professional fashion
- Directing calls to the appropriate department
- Ensure that the phone's 'night service" is turned off by 8:00am and turned on at the end
- of the day
- Ensure that the doorbell is turned on at the end of the day and off at the beginning of the next day
- Following up on messages
- Walk-in Customers
- Greet customers entering into showroom in a friendly and pleasant manner
- Acknowledging customers as they are leaving the building
- Covid-19 Protocol
- Ensuring that all customers entering the building are wearing a face mask - if they refuse to ask direct them to call the office outside for curbside assistance
- Attendance
- Complete the attendance sheet daily noting any absences
- Attendance sheet is returned to the Controller Friday afternoons
- Checking Delivery List
- Determining if all deliveries have been invoiced
- Invoicing
- Invoice outside sales deliveries
- Unconfirmed Pick Ticket list
- Mail
- Sort mail into applicable groups
- Alphabetically sort cheques
- Date stamp al mail (excluding cheques)
- Deliver mail to the appropriate departments at your final daily break
- Process outgoing mail accordingly
- Prepare cheques for mailing out
- Cash Drawer
- Lock and unlook the cash drawer daily (key is outside of bookshelf at the first inside
- Flyers
- Creating holiday fliers with company hours
- When receiving fliers, ensure a Try Hard sticker is on it
- Keep the fliers up-to-date
- Coffee
- Maintain an adequate coffee supply, including milk and cream
- Courier
- Sign for packages upon their arrival
- Labels
- Prepare and print applicable customer / product labels
- Supplies
- Maintain adequate stationary supplies including debit machine rolls
- Accounts Payable
- Assist in the processing of invoices into P21 through DocStar IDC and DocStar
- Provide back-up support in processing 'rush' cheques
- Skills and Abilities
- Active listening
- Conflict management
- Verbal and written communication
- Stress management multi-task
- Tidiness of reception area
- Reuphant
**Job Types**: Full-time, Permanent
**Salary**: $17.00-$19.00 per hour
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
- Morning shift
Ability to commute/relocate:
- Mississauga, ON: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)
**Language**:
- Mandarin (preferred)
Shift availability:
- Day Shift (preferred)
Work Location: In person
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