Case Processing Officer
2 weeks ago
**Job Summary**
Global Immigration & Investment Services is an immigration consulting firm. With the help of our qualified team, we focus on bringing individuals who want to live a quality lifestyle in Canada. Together, we focus on finding value across boundaries, develop visions to act on, and energize teams to sustain success.
**Job Type / Category**
**Responsibilities and Duties**
- Interact with prospective clients to obtain the documents and information required for Client Initiation process
- Follow-up with prospective clients for retainer sign-up
- Performing any administrative duties assigned by the supervisor
**Required Education, Skills and Qualifications**
**Education**
- Minimum University/College degree in Legal Studies or Human Rights and Equity Studies is required.
**Experience**
- Minimum 1 - 2 year of progressive work experience working in the immigration field
**Knowledge, skills and abilities**
- Language Proficiency in English
- Knowledge of Immigration, Refugee and Citizenship laws and regulations
- Competent in using new software’s such as, Officio & ERP
- Must be competent at using Microsoft Office with knowledge of Word, Excel and Microsoft Outlook
- Must have excellent client service skills with an aptitude to understand the clients' business and maintain client relationships
- Ability to draw on previous experience and technical knowledge to provide recommendations and services to the benefit of the client;
- Must have excellent communication skills in English
- Ability to work under pressure
- Effective time-management skills; Must be able to deliver assigned work within given timelines
- Pleasant telephone mannerisms
- Must be detail oriented
- Ability to work well independently and also within a team environment;
- Strong analytical and problem-solving skills;
- Enthusiastic attitude with a desire to learn
**Job Types**: Full-time, Permanent
**Salary**: $16.00-$19.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
**Education**:
- DCS / DEC (preferred)
**Experience**:
- immigration: 1 year (required)
Work Location: One location
Application deadline: 2023-02-24
Expected start date: 2023-03-01
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