Intermediate Specialist, Student Support

2 weeks ago

Ottawa, Canada University of Ottawa Full time

**Follow us on **LinkedIn**

**Job Type**:
Employee

**Duration in Months** **(for fixed-term jobs):
24

**Job Family**:
Student and Campus Support

**# of Open Positions**:
1

**Faculty/Service - Department**:
Wellness, Student Support

**Campus**:
Main Campus

**Union Affiliation**:
SSUO

**Date Posted**:
mai 16, 2024

**Closing Date**:
mai 27, 2024
**Note**: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above

**Hours per week**:
35

**Salary Grade**:
SSUO Grade 10

**Salary Range**:
$77 637,00 - $98 070,00

About Student Affairs:
There’s nothing more rewarding than helping future generations reach their full potential at a world-class university. With our wide variety of career opportunities and professional development pathways, we’re sure that you’ll enjoy the experience as much as our students do.

**Position Purpose**

Reporting to the Manger, Student Support, provides a holistic approach to case management support for students of concern or students at risk and students with complex needs. Identifies appropriate resources and facilitates the coordination of care and individual support with campus partners and community resources for students experiencing significant challenges to help them achieve their personal and academic goals.

Advocates for access to supports based on the students’ specific needs and collaborates with university faculties, services, associations and community organizations. Coaches students on self-advocacy.

**In this role, your responsibilities will include**
- Advocate and facilitate student access to multiple supports on campus as well as community resources. Serve as point of contact to mobilize support and address students’ needs.
- Intervene in difficult and potentially contentious situations including suicide intervention, crisis management, conflict resolution, case management, and mediation.
- Coordinate transitions and support for students following a leave of absence from their studies to ensure necessary supports are in place. Support includes collecting and reviewing all facts pertaining to the student’s situation, developing a support plan tailored to each specific student and follow-up.
- Engage in systematic follow-up with at-risk students and remains connected to students who take short-term leaves.
- Liaise closely with support personnel in faculties and services. This includes but is not limited to working closely with Counselling Services, Academic Accommodations, Academic Support Service Unit, International Office, Residence Life, Faculties, and other campus and community resources and partners.
- Perform administrative tasks by maintaining accurate case records and a comprehensive database of student concerns.
- Facilitate training sessions for faculty and staff on key topics related to student support such as mental health, trauma-informed care and sexual assault disclosures.

**What you will bring**
- Bachelor’s degree in social work, counselling, education or related field (or an acceptable equivalent combination of education and experience).
- A minimum of 3 years’ experience in post-secondary or closely related settings.
- A minimum of 3 years’ experience in intervention in difficult and potentially contentious situations including suicide intervention, crisis management, conflict resolution, case management, counselling, and mediation. Experience managing responses to various crisis situations and a range of complex issues (i.e. mental health and illness, behavioral issues, anger management, substance misuse) with youth and young adults in a post-secondary setting.
- Demonstrated ability to relate to students, faculty and staff with diverse backgrounds, experiences and identities in ways that build trust and confidence.
- Demonstrated ability to respect diversity and use inclusive behaviour, responding with sensitivity and self-awareness to the unique needs of students, faculty and staff, including visible and non-visible dimensions of diversity.
- Demonstrated ability to work with and assist students in navigating through complex systems.
- Ability to act with a considerable degree of autonomy and independence in the identification and case management of students of concern, adhering to University of Ottawa policies and provincial privacy law.
- Demonstrated ability to work collaboratively and effectively in an inter professional environment with external agencies.
- Flexibility of working hours will be required to meet student needs which may arise outside of traditional work hours.
- Excellent interpersonal skills and communication skills (written and verbal) in English and French.
- Experience in a higher education and knowledge of personal, social, academic and systemic barriers impacting a student’s success.
- Knowledge of academic systems and the requirements for success.
- Comprehensive knowledge of campus and community resources.

**Key Competencies at uOttawa**:
Here are the req

  • Intermediate Specialist, Academic Administration

    1 month ago

    Ottawa, Canada University of Ottawa Full time

    **Follow us on **LinkedIn** **Job Type**: Employee **Duration in Months** **(for fixed-term jobs): N/A **Job Family**: Academic Administration **# of Open Positions**: 1 **Faculty/Service - Department**: UGME Clerkship **Campus**: Roger Guindon Hall **Union Affiliation**: SSUO **Date Posted**: April 29, 2024 **Closing Date**: May 10, 2024 **Note**:...

  • Student Support Specialist

    1 month ago

    Ottawa, Canada QC Career School (Quality of Course Inc.) Full time

    You'll be part of an innovative and growing company where you'll enjoy numerous learning opportunities. Join a highly collaborative work environment where new ideas are always encouraged. **Position Start Date**:Immediate **Availability**:Flexible **Hours**:35 hours per week **Description**: In your role as Student Support Specialist, you'll be...

  • Student Support Specialist

    1 month ago

    Ottawa, Canada QC Career School (Quality of Course Inc.) Full time

    You'll be part of an innovative and growing company where you'll enjoy numerous learning opportunities. Join a highly collaborative work environment where new ideas are always encouraged. **Position Start Date**:Immediate **Availability**:Flexible **Hours**:35 hours per week **Description**: In your role as Student Support Specialist, you'll be...

  • Intermediate Specialist, Audio Visual Content

    1 month ago

    Ottawa, Canada University of Ottawa Full time

    The University of Ottawa—A crossroads of cultures and ideas The University of Ottawa is home to a dynamic community of over 50,000 students, faculty and staff, who live, work and study in both French and English. Our campus is a crossroad of cultures and ideas, where bold minds come together to inspire game-changing ideas. We believe in the power of...

  • Intermediate Help Desk Specialist

    7 days ago

    Ottawa, Canada 49 Solutions Full time

    Are you an experienced Intermediate Help Desk Specialist looking for a new opportunity? 49 Solutions is currently seeking a knowledgeable consultant for a potential bid at Fisheries and Oceans Canada (DFO). Please see below for the requirements. If this sounds like a good fit for you, and you are available for the opportunity, kindly reach out with your CV...

  • Intermediate Specialist, Advancement and Alumni

    2 days ago

    Ottawa, Canada University of Ottawa Full time

    The University of Ottawa—A crossroads of cultures and ideas The University of Ottawa is home to a dynamic community of over 50,000 students, faculty and staff, who live, work and study in both French and English. Our campus is a crossroad of cultures and ideas, where bold minds come together to inspire game-changing ideas. We believe in the power of...

  • Student Support Specialist

    4 weeks ago

    Ottawa, Canada QC Career School (Quality of Course Inc.) Full time

    You'll be part of an innovative and growing company where you'll enjoy numerous learning opportunities. Join a highly collaborative work environment where new ideas are always encouraged. **Position Start Date**:Immediate **Availability**:Flexible (will include evenings and weekends). Must have availability on Tuesdays and Thursdays **Hours**:15-20 hours...

  • Part-time Student Success Specialist

    1 month ago

    Ottawa, Canada Algonquin College Full time

    Department: Faculty of Arts, Media and Design (Heather Ryall) Position Type: Part-Time Support Salary Range: $32.97-$38.28-Hourly Scheduled Weekly Hours: 24 Anticipated Start Date: March 27, 2023 Length of Contract: n/a Posting Information Posting Closing Date: March 13, 2023 Please note: jobs are posted until 12:01 am on the job closing date. **Job...

  • Intermediate Fuels Specialist

    3 days ago

    Ottawa, Canada Stantec Full time

    Intermediate Fuels Specialist - ( 240001UX ) **Description** Our Stantec Buildings Group offers services for all phases of the project life cycle, from pre-project planning through detailed design, construction and operations, to decommissioning. This is where great ideas and rewarding careers are built. Exercising creativity and ingenuity, our team...

  • APTPUO-Summer-PDP2227 Health and Physical Education Intermediate-Senior, part II

    3 weeks ago

    Ottawa, Canada University of Ottawa Full time

    Description :Master's degree in education. Specialist in Physical Education and Health at the Intermediate/Superior Division; second specialist an asset. Facilitated ongoing professional development focused on implementing Ontario Curriculum a level in the past two years. Current leadership position in facilitating professional learning to teachers...

  • Full-time Student Accounts Specialist

    1 month ago

    Ottawa, Canada Algonquin College Full time

    Department: Registration and Records (Leigh-Ann Johnson) Position Type: Full-Time Support Salary Range: $38.01-$44.05-Hourly Scheduled Weekly Hours: 36.25 Anticipated Start Date: December 11, 2023 Length of Contract: n/a Posting Information Support Staff employees, as defined by the full-time Support Staff Collective Agreement, will be given first...

  • Intermediate Specialist, Admissions

    2 days ago

    Ottawa, Canada University of Ottawa Full time

    **Job Type**: Employee **Duration in Months** **(for fixed-term jobs): 15 **Job Family**: Admissions **# of Open Positions**: 1 **Faculty/Service - Department**: Application Evaluations **Campus**: Main Campus **Union Affiliation**: SSUO **Date Posted**: May 30, 2024 **Closing Date**: June 10, 2024 **Note**: Applications will be accepted until 11:59...

  • Intermediate Specialist, Communications and

    1 month ago

    Ottawa, Canada University of Ottawa Full time

    Follow us on LinkedIn **Job Type**: Employee Duration in Months (for fixed-term jobs): N/A Job Family: Student Recruitment of Open Positions: 1 Faculty/Service - Department: Student Experience Campus: Main Campus Union Affiliation: SSUO Date Posted: February 26, 2024 Closing Date: March 08, 2024 Note: Applications will be accepted until 11:59 PM...

  • Intermediate Liaison, Student Recruitment

    4 weeks ago

    Ottawa, Canada University of Ottawa Full time

    Follow us on LinkedIn **Job Type**: Employee Duration in Months (for fixed-term jobs): N/A Job Family: Student Recruitment of Open Positions: 1 Faculty/Service - Department: Student Experience Campus: Main Campus Union Affiliation: SSUO Date Posted: February 08, 2024 Closing Date: February 19, 2024 Note: Applications will be accepted until 11:59...

  • Intermediate Help Desk Specialist

    4 weeks ago

    Ottawa, Canada Maverin Inc. Full time

    **DATE POSTED**: June 29, 2023 JOB ID# 021c Role: Intermediate Help Desk Specialist Client: Federal Government of Canada Client Contract duration: 240 days, possibility of extension Start date: July 2023 Location: Hybrid / NCR Language: Bilingual (English & French) Clearance: MUST hold a valid security clearance (please indicate on...

  • IT Support Specialist

    2 weeks ago

    Ottawa, Canada CaRMS Full time

    **The opportunity**: The Canadian Resident Matching Service (CaRMS), located in downtown Ottawa, is seeking a talented, technical, client-centric, IT Support Specialist. Reporting to and under the supervision of the Chief Technology & Innovation Officer, this position is accountable for the daily provision of on-site support services for laptop...

  • En 40% Elem Lto, Junior/intermediate

    1 month ago

    Ottawa, Canada Ottawa-Carleton District School Board Full time

    The Ottawa-Carleton District School Board is the largest school board in Eastern Ontario and offers students and parents a world of choice for learning. Our nearly 150 schools offer a wide range of programs to promote learning excellence and meet the individual needs of students, parents, and the community at large. Our schools are teaching communities where...

  • Digital Marketing Specialist Student

    4 weeks ago

    Ottawa, Canada NOKIA Full time

    Position: Digital Marketing Specialist Co-op/Intern Duration: 4 - 8 months (with preference for 8 months) Date: May 1st to September 1st or December 22nd, 2023 Location: Flexible (Hybrid or Virtual) **Come create the technology that helps the world act together** Nokia is committed to innovation and technology leadership across mobile, fixed and cloud...

  • APTPUO-Summer-PDP3227 Health and Physical Education Intermediate-Senior, specialist

    3 weeks ago

    Ottawa, Canada University of Ottawa Full time

    Description :Master's degree in education. Specialist in Physical Education and Health at the Intermediate/Superior Division; second specialist an asset. Facilitated ongoing professional development focused on implementing Ontario Curriculum a level in the past two years. Current leadership position in facilitating professional learning to teachers...

  • IT Support Specialist

    2 weeks ago

    Ottawa, Canada CaRMS Full time

    The opportunity:  The Canadian Resident Matching Service (CaRMS), located in downtown Ottawa, is seeking a talented, technical, client-centric, IT Support Specialist. Reporting to and under the supervision of the Chief Technology & Innovation Officer, this position is accountable for the daily provision of on-site support services for laptop...