Technical Support Representative
7 days ago
**Primary Responsibilities**:
- Upload New Business & Endorsements into Insurance Company’s Broker Portal in a timely manner.
- Follow up on incomplete Underwriting information with Broker(s)/Producer(s).
- Follow up on incomplete uploads with Insurance Company’s Underwriter.
- Forward New Business Payments to Insurance Company, along with proper Broker Memo, incld. Policy#.
- Training/Seminars mandatory as arranged by Management.
- Processing/Inputs within Binding Authority level assigned to TSR, unless otherwise specified by Managers’ discretion.
- Review for accuracy, coverages, discounts, etc. as per broker specifications
- Forwarding of inaccurate or remarketable items to Accounts Manager.
- Broker Support/Back Line; Work with producer to resolve issues
- Review for completion
- Submission to underwriting.
**Personal & Organizational **Development**:
- Keeps informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performance.
- Demonstrate professionalism in all internal and external communications, projecting a positive image for the company.
- Demonstrate a positive and professional relationship with team members, clients, and professional contacts.
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Technical Support Representative
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North York, Canada Carry Telecom Inc Full timeA Technical Support Representative, will be the first line of contact for any issues regarding our customers internet related issues. For example slow speed, no internet and also help with setting up the modems we provide if they need assistance. - Manage large amounts of inbound calls in a timely manner. - Manage out bound calls as well - Identify client's...
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Technical Support Representative
7 days ago
North York, Canada Carry Telecom Inc Full timeA Technical Support Representative, will be the first line of contact for any issues regarding our customers internet related issues. For example slow speed, no internet and also help with setting up the modems we provide if they need assistance. - Manage large amounts of inbound calls in a timely manner. - Manage out bound calls as well - Identify client's...
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North York, Canada Carry Telecom Inc Full timeA Technical Support Representative, will be the first line of contact for any issues regarding our customers internet related issues. For example slow speed, no internet and also help with setting up the modems we provide if they need assistance. - Manage large amounts of inbound calls in a timely manner. - Manage out bound calls as well - Identify client's...
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