Customer Service Representative

6 months ago


Québec, Canada Palma Verrerie Glassware Full time

Nous recherchons un/e représentant/e du service à la clientèle pour rejoindre notre équipe. Vous serez responsable de fournir un service client exceptionnel et de promouvoir nos produits et services.

Résumé du poste:
En tant que rep. de service à la clientèle, vous serez chargé de répondre aux appels entrants des clients, de gérer les demandes, et de promouvoir les ventes et la gestion des commandes. Vous devrez également effectuer des tâches administratives telles que la saisie de données en plus que taches generales de bureautique

Responsabilités:

- Répondre aux appels entrants des clients avec courtoisie et professionnalisme
- Fournir des informations précises sur nos produits et services
- Gérer les demandes des clients et résoudre les problèmes éventuels
- Effectuer des tâches administratives telles que la saisie de données

Qualifications:

- Expérience préalable dans un rôle axé sur le service client
- Excellentes compétences en communication en français et en anglais (bilingue)
- Capacité à analyser les besoins des clients et à y répondre efficacement
- Bonne maîtrise de l'informatique et aisance avec la saisie de données
- Capacité à travailler dans un environnement multilingue
- Respect des règles d'étiquette téléphonique

Nous offrons:

- Rémunération compétitive
- Formation complète sur nos produits et services
- Environnement de travail dynamique et convivial

Type d'emploi : Temps plein, Temps partiel

Rémunération : 14,25$ à 28,36$ par heure

Heures prévues : au minimum 30 par semaine

Avantages:

- Heures d’arrivée et de départ flexibles

Horaires de travail:

- Du Lundi au Vendredi

Formation:

- École Secondaire (Souhaité)

Expérience:

- Service à la clientèle: 1 an (Souhaité)

Langue:

- Anglais (Souhaité)

Lieu du poste : En présentiel



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