Administrative and Triage Coordinator, Student

3 weeks ago

Winnipeg, Canada Red River College Full time

RRC Polytech is a leader in applied
learning and innovation. Our talented
team of employees is passionate
about education, innovation and student
success. We offer competitive salaries,
extensive benefits and the opportunity
for personal and professional growth
in a rewarding career.

At RRC Polytech we are committed to
fostering an inclusive environment, where
all employees and students feel valued,
respected and supported. We aspire to
have a workforce that is representative
of the diversity within our communities,
Indigenous Peoples, persons with
disabilities, racialized persons, persons
of the 2SLGBTQIA+ community and
others who may contribute to the further
diversification of ideas. All qualified
however, Canadians and permanent
residents will be given priority.

If you require this information in an
alternate format, please contact

RRC Polytech is committed to providing accessible employment, and ensuring that our recruitment, assessment and selection process is barrier free.
We thank all applicants for their interest, but only those selected for an interview will be contacted. For more information and other employment
opportunities, visit rrc.ca/hr

**Administrative and Triage Coordinator**
**Student Support Services**
Applicants are to clearly demonstrate how they satisfy the selection criteria in their written

future vacancies.

D U T I E S
The Administrative & Triage Coordinator (ATC) is responsible for providing reception,
administrative and intake support to Student Support Services (SSS) units including Student
Counselling Services, Student Accessibility Services, and Deaf and Hard of Hearing Services. As
a front-line representative, the ATC provides friendly and compassionate reception to students,
staff and the public. The incumbent assesses counselling and accessibility service requests,
triaging based on urgency and student needs. This includes conducting an initial risk and safety
assessment of students in crisis and arranging for immediate support. The incumbent receives
requests for service, gathers and assesses critical information, and schedules appointments. The
manages and stores confidential information, runs data reports and maintains an electronic
database. Other duties include maintaining an inventory of office supplies, operating and
troubleshooting issues related to office equipment, creating purchase and work orders,
overseeing staff online attendance, assisting in the onboarding of new SSS staff, attending staff
meetings and recording minutes. Other duties include updating forms, website content, and
promotional materials, and providing administrative support to SSS as time allows.
- R E Q U I R E D Q U A L I F I C A T I O N S- Administrative Assistant Certificate from a recognized post-secondary institution. A
- combination of related education and experience will be considered.- Significant experience providing administrative support and performing office administrative
- responsibilities- Training in crisis response (e.g. Psychological or Mental Health First Aid; SafeTALK)
- Experience working with persons with disabilities
- Experience working with individuals struggling with poor mental health
- Experience in navigating community resources and making appropriate referrals
- Superior customer service skills and the ability to respond calmly, effectively and
- empathetically in stressful situations- Knowledge of the Accessibility for Manitobans Act and the Human Rights Code, including the
- duty to accommodate- Ability to handle sensitive and confidential information
- Superior Microsoft Office Skills and the ability to learn new software
- Exceptional written and verbal communication skills; ability to exercise tact, discretion and
- diplomacy- Effective problem solving, analytical skills and attention to detail
- Ability to work effectively in a team environment
- Exceptional organization and time management skills; ability to work under pressure, with tight
- timelines, and respond to multiple demands- Experience building a respectful workplace culture that promotes diversity, learning

and continuous improvement
- A S S E T S- Post-Secondary Education in a relevant field required (e.g. Business Administration, Bachelor
- of Social Work, Psychology, Disability Studies, Humanities)- Additional training in mental health and disability awareness, non-violent crisis communication

and intervention, being trauma informed, suicide intervention. Experience in crisis
- Experience working in a post-secondary environment
- C O N D I T I O N S O F E M P L O Y M E N T- Applicants must be legally entitled to work in Canada
- This position may be required to work evenings and/or weekends
- This position may be required to work overtime
- This position may be required to work throughout the academic year including the summer
- months- May be required to work at various RRC campuses
- Incumbent must provide a current and satisfactory Criminal Records Check, including a
- Vulnerable P

  • Triage Coordinator

    2 months ago

    Winnipeg, Canada Canada Life Assurance Company Full time

    **Job Description**: The triage coordinator is a key contact in Fraud Management in order to assess and route internal and external inquiries effectively and according to priority. **What you will do** - Be directly responsible for conducting preliminary investigation for all incoming tips and referrals, which includes: - Using internal databases -...

  • Administrative Coordinator

    2 days ago

    Winnipeg, Canada Bruce Oake Recovery Centre Full time

    **The Opportunity** The Bruce Oake Recovery Centre is a new 50 bed residential treatment centre and recovery service opening later this year. The Bruce Oake recovery team will offer evidence based full-continuum programs and services led by highly qualified staff. As construction continues, we are now recruiting for the role of Administrative Coordinator....

  • International, Immigrant and Refugee Student

    2 days ago

    Winnipeg, Canada University of Winnipeg Full time

    **This is a term position ending August 16, 2024** International, Immigrant and Refugee Student Services (IIRSS) is a student services department that provides comprehensive supports to international, immigrant and refugee students at The University of Winnipeg. IIRSS is in contact with students from the time they are accepted through to their graduation....

  • Student Recruitment CRM Administrator

    2 weeks ago

    Winnipeg, Canada MANITOBA INSTITUTE OF TRADES AND TECHNOLOGY Full time

    MITT is a post-secondary institute offering industry-driven, student-focused education in the areas of skilled trades, business and information technology, health care, and human services. We provide affordable, timely, skills-based education for learners seeking career entry as well as those looking to acquire relevant, in-demand competencies at any point...

  • Student Life Officer

    3 weeks ago

    Winnipeg, Canada MANITOBA INSTITUTE OF TRADES AND TECHNOLOGY Full time

    MITT is a post-secondary institute offering industry-driven, student-focused education in the areas of skilled trades, business and information technology, health care, and human services. We provide affordable, timely, skills-based education for learners seeking career entry as well as those looking to acquire relevant, in-demand competencies at any point...

  • Coordinator, Student Records

    1 week ago

    Winnipeg, Canada University of Winnipeg Full time

    **Responsibilities**: - Determines areas of concern within the registrarial work flows and processes. - Develops solutions within a project framework to resolve complex issues based on extensive knowledge of registrarial information systems and workflows to act as a project resource, doing client development and testing in Colleague or other systems. -...

  • Student Life Officer

    2 months ago

    Winnipeg, Canada MANITOBA INSTITUTE OF TRADES AND TECHNOLOGY Full time

    MITT is a post-secondary institute offering industry-driven, student-focused education in the areas of skilled trades, business and information technology, health care, and human services. We provide affordable, timely, skills-based education for learners seeking career entry as well as those looking to acquire relevant, in-demand competencies at any point...

  • Communications & Events Coordinator, Student

    2 days ago

    Winnipeg, Canada University of Winnipeg Full time

    The department is responsible for planning, coordinating and executing an annual and multi-year recruitment strategy that is comprehensive, agile and multi-faceted, and tailored for target groups established by the University. The **Communication & Events Coordinator is full-time continuing position** responsible for the creation of Student Recruitment...

  • Student Life and Housing Coordinator

    2 months ago

    Winnipeg, Canada Robertson College Full time

    **Robertson is the School of New Work. **Our vision is for everyone to have a good life through a prosperous and fulfilling career. Our mission is to empower our learners with the most relevant training and up-to-date industry insights so that they may find fulfilling and meaningful careers. **Overview** The **Student Life and Housing Coordinator (SLHC)**...

  • Administrative and Program Coordinator

    23 hours ago

    Winnipeg, Canada BOOTH UNIVERSITY COLLEGE Full time

    The **Administrative and Program Coordinator **provides administrative support to the Dean and the School for Continuing Studies (SCS), SCS online instructors and core faculty and on-campus sessional instructors using the Petersen Hall. The Administrative and Program Coordinator coordinates the activities at SCS to ensure the smooth and timely delivery of...

  • 25-01 Coordinator of Student Services

    3 weeks ago

    Winnipeg, Canada St. James-Assiniboia School Division Full time

    **St. James-Assiniboia School Division** - Great Schools for Growing and Learning_ **Coordinator of Student Services **Full-time (100%) position** **commencing September 3, 2024 Assists Director, Inclusion Support Services and Accessibility with facilitating a model of - strength-based collaboration; assessment; and appropriate educational programming for...

  • Administrative Assistant, Indigenous Student

    1 week ago

    Winnipeg, Canada Red River College Full time

    RRC Polytech is a leader in applied learning and innovation. Our talented team of employees is passionate about education, innovation and student success. We offer competitive salaries, extensive benefits and the opportunity for personal and professional growth in a rewarding career. At RRC Polytech we are committed to fostering an inclusive environment,...

  • Student Boarding Administrator

    2 weeks ago

    Winnipeg, Canada Royal Winnipeg Ballet Full time

    _**The Royal Winnipeg Ballet teaches, creates and performs, enriching lives through the power of exceptional dance...become a part of that power...**_ **The Royal Winnipeg Ballet is seeking a full-time Student Boarding Administrator to join our team. **Are you looking to draw upon your experience in youth care and hone your administrative skills? This is an...

  • Shipping Administrator

    5 days ago

    Winnipeg, Canada Ag Growth International Inc. Full time

    **Position Title: Shipping Administrator - Summer Student** **Department: Logistics** **Division: AGI Westeel** **Location: 450 Rue Desautels, Winnipeg, R2H 3E6 (St. Boniface)** **About AGI** AGI is a global food-based infrastructure company publicly traded in Canada. With over 3,800 employees and over 30 global manufacturing brands, AGI is a leading...

  • Indigenous Student Recruitment Officer

    2 weeks ago

    Winnipeg, Canada MANITOBA INSTITUTE OF TRADES AND TECHNOLOGY Full time

    MITT is a post-secondary institute offering industry-driven, student-focused education in the areas of skilled trades, business and information technology, health care, and human services. We provide affordable, timely, skills-based education for learners seeking career entry as well as those looking to acquire relevant, in-demand competencies at any point...

  • Summer Student Coordinator

    1 week ago

    Winnipeg, Canada Manitoba Métis Federation Full time

    **INFINITY WOMEN SECRETARIAT** **SUMMER STUDENT COORDINATOR** **June 8, 2023** **Posting #23-15-006** The Manitoba Métis Federation (MMF) is the National Government of the Red River Métis - also known as the Manitoba Métis. The Red River Métis are Canada’s Negotiating Partners in Confederation and the Founders of the Province of Manitoba. The...

  • Student Finance Coordinator

    2 weeks ago

    Winnipeg, Canada Commonwealth College Full time

    At Commonwealth College, we offer quality education to those wishing to pursue a career in healthcare, business, education, hospitality, and beauty programs. We pride ourselves on changing lives through education by helping others achieve their personal and academic goals. We are happy to say that we are looking for a Student Finance Coordinator to join our...

  • Disposition Coordinator

    1 week ago

    Winnipeg, Canada Manitoba Government Full time

    **Disposition Coordinator**: CL4 Disposition Coordinator Regular/full-time Manitoba Justice Manitoba Human Rights Commission, Crown Law Winnipeg MB Advertisement Number: 42238 Salary(s): CL4 $51,141.00 - $58,252.00 per year Closing Date: March 28, 2024 The Manitoba government recognizes the importance of building an exemplary public service...

  • Student Registration

    1 month ago

    Winnipeg, Canada University of Manitoba Full time

    The University of Manitoba is a driving force of innovation, discovery and advancement. Our momentum is propelled by our campus community - UM faculty, staff and students whose determination and curiosity shape our world for the better. Our teaching, learning and work environment is uniquely strengthened and enriched by Indigenous perspectives. With two main...

  • Student Registration

    1 month ago

    Winnipeg, Canada University of Manitoba Full time

    The University of Manitoba is a driving force of innovation, discovery and advancement. Our momentum is propelled by our campus community - UM faculty, staff and students whose determination and curiosity shape our world for the better. Our teaching, learning and work environment is uniquely strengthened and enriched by Indigenous perspectives. With two main...