Program Support Partner, Decision Support

2 weeks ago

Peterborough, Canada Peterborough Regional Health Centre Full time

Position: Program Support Partner

Department: Decision Support

Position Status: Full-Time Temporary

Temporary Contract End Date (if applicable):July 2025

Union: NON-UNION

Number of Positions: 1

WHY WORK FOR US:
Peterborough Regional Health Centre (PRHC) is a state-of-the-art regional hospital with a proud local history extending back over a century. With a capacity of 494 beds, our regional hospital has one of the busiest Emergency Department in Ontario and offers an extensive range of services, including specialized programs in renal, stroke, cardiac, cancer care, and vascular surgery.

We wouldn't be the hospital we are today without the people and nothing is more important to us then our team of dedicated employees. At PRHC, we pride ourselves on creating and maintaining an environment where people are valued, recognized, and treated with respect.

We believe that the best way to support our patients is through our people. We do this by providing our employees with competitive and comprehensive benefit plans, a pension program with matching employer contribution, professional development opportunities, employee and family assistance program, health and wellness programs (gym and yoga memberships, annual wellness fair, travel discounts) and a learning fund for educational development. Exploring new positions, programs, or development initiatives is encouraged as it contributes to your personal and professional growth. PRHC supports and encourages you to pursue whatever path you choose.

WHAT YOU’LL DO:
As a member of the Decision Support team, this role leads projects and decision support activities in collaboration with finance, operational programs and information partners. This role will need to have a background designing and developing databases/data warehousing environments, healthcare analytics, familiarity with ETL processes, leveraging multiple data sources, process improvement, and report writing and business intelligence tools. This position has key responsibilities for operational reporting, and related systems associated with Ministry of Health, Ontario Health Teams etc., and internal management reporting and analysis, including business cases, scorecards, dashboards and benchmarking

WHAT YOU’LL BRING:
University degree in Finance, Health Administration, or Health Information or equivalent combination of relevant education and experience.

3-5 years’ experience working in Healthcare setting and experience working within a decision support unit.

WHO YOU ARE:
Strong aptitude for analysis, research and interpretation of data and attention to detail required
Exceptional communication, customer service, interpersonal skills and ability to work effectively cross functionally
Demonstrated expertise and experience in performance measurement and reporting, as well as operational and financial processes including benchmarking.
Ability to engage stakeholders, understand business objectives/requirements, develop performance measures and design reports and analytical tools tailored towards stakeholder and organizational needs to establish trends and help draw valid conclusions.
Strong problem-solving skills, demonstrated integrity and professionalism.

Exceptional Knowledge of financial/statistical healthcare data sets (OCDM, OHRS, HIT, CCO, Intellihealth), and clinical datasets (HIS/CIS, and CIHI),

Experience with Epic clinical information systems considered an asset.

Exceptional communication, customer service, interpersonal skills and ability to work effectively in cross-functional environments.

Experience analyzing and manipulating large data sets using tools such as SQL or Python considered an asset

Demonstrated experience in data quality, database management, documentation, and ability to prioritize and manage multiple overlapping projects within required timelines

Solid working knowledge of statistical analysis and data mining using tools such as R, SAS, or SPSS and data visualizations, report writing, and business intelligence tools

Experience analyzing and manipulating large data sets using tools such as SQL or Python considered an asset

General computer knowledge and advanced knowledge in Microsoft Office Suite (Word, Excel, PowerPoint, Project and Visio) and SharePoint

Demonstrated excellence in ability to manage multiple projects, critical thinking, leadership and teamwork.

OUR COMMITMENT:
At PRHC, we take great pride in maintaining an inclusive culture of respect and a diverse workforce that reflects the community we serve. We do this because we understand that bringing different perspectives and backgrounds to the fulfillment of our mission, vision and values makes us better.

Thank you for your interest in the opportunity at PRHC. If you are selected to move forward in the recruitment process, you will be contacted by a member of the Talent Acquisition team.

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