Technical Quality and Standards Manager

1 month ago

Edmonton, Canada Finning Canada Full time

Company:
Finning Canada

Number of Openings:
1

Worker Type:
Permanent

Position Overview:
This position will be responsible for developing and documenting technical standards and best practices promoting consistency in repair and rebuild standards. Leveraging the experience of our partners at Caterpillar, OEM and the facility network, as well as seeking industry relevant comparisons by completing an external environmental analysis, this role will develop and promote consistent technical repair standards that considers opportunities to optimize workflows and standardize process and infrastructure.

This role will be the technical expert that focuses on reducing the frequency and severity of Service Warranty events by championing initiatives such as Caterpillars Reuse and Salvage Assurance and Contamination Control Programs. They will lead service rework investigations to help improve Finning's “first time fix” performance, ultimately reducing the likelihood of recurrence leading to improved customer confidence.

We look forward to you joining our team

**Job Description**:
Design Technical Best Practices

This role will leverage the suite of “Caterpillar Global Service Assessment” tools to inventory current processes & best practices across each of the organizations value streams. Leveraging the output of these assessments they will develop action plans that promote consistency facility over facility. Areas to include, but not limited to:
- CRC (Component Rebuild Center Assessment)- Hydraulic Areas- Undercarriage Areas- Test Cells- Certified Rebuilds

Implement Quality Assurance Program

This role will be responsible for the successful implementation of Caterpillar quality programs into the dealership and developing systems to measure performance and conformance. These programs are, but not limited to:
- Reuse and Salvage Assurance- Contamination Control

Analyze Service Warranty & Bid Variance

This role will design and implement systems that support the thorough investigation of Service Warranty & Bid Variance events with the intent to develop and share best practices to reduce the likelihood of recurrence. They will analyze failure trends in SG&A submissions to identify technical training opportunities, tooling opportunities, as well as potential product issues. Collaborating with the Technical Training Department and Service Operations teams as required. This role will also work closely with the Control Tower to implement learnings and build upon standardized work processes.

Education & Experience:
- Experience with Caterpillar product groups- Proven ability to utilize a variety of software tools (M3, Smartsheet, databases, flowcharts etc)- Journeyperson Heavy Equipment Technician prefered- Project Management Experience an asset- Previous operational experience with equipment and product support- Experience operating in a large complex changing environment

Note:
- This position is a hybrid role that can be based out of any Finning location- Permanent, full-time role- Competitive salary, pension, and benefits- Employee Share Purchase Plan and RRSP options- Paid vacation- Training opportunities to learn about Caterpillar equipment

LI-Hybrid

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

  • Quality Specialist Iv

    2 months ago

    Edmonton, Canada Bluelime Technical Services Full time

    **Primary Focus** Provides pipeline system-related engineering, procurement and construction quality management expertise to support Enbridge’s capital projects as required, including all issues related to quality management systems (QMS) for work processes within Enbridge, for engineering firms providing services and for construction contractors. The...

  • Technical/standards Writer

    2 months ago

    Edmonton, Canada Government of Alberta Full time

    **Job Information** Job Requisition ID: 53326 Ministry: Municipal Affairs Location: Edmonton Full or Part-Time: Full Time Hours of Work: 36.25 hours per week Permanent/Temporary: Permanent Scope: Open Competition Closing Date: February 15, 2024 Classification: PS3MA **Salary**: $2,626.89] to $3,448.73 bi-weekly ($68,561.83 - $90,011.85 /year) The Ministry...

  • Quality Inspector

    1 month ago

    Edmonton, Canada Durabuilt Windows and Doors Inc Full time

    **About Durabuilt Windows & Doors Inc.** Durabuilt Windows & Doors Inc. is a leading manufacturer and distributor of high-quality windows and doors in Canada. Durabuilt has a wide range of products, including vinyl, aluminum, and fiberglass windows, as well as entry and patio doors for residential segment. Durabuilt's products are designed to withstand...

  • Manager, Quality Management

    1 month ago

    Edmonton, Canada Finning Canada Full time

    Company: Finning Canada Number of Openings: 1 Worker Type: Permanent Position Overview: This position will be responsible for developing and documenting technical standards and best practices promoting consistency in repair and rebuild standards. Leveraging the experience of our partners at Caterpillar, OEM and the facility network, as well as seeking...

  • Quality Control Coordinator

    1 month ago

    Edmonton, Canada RAM Elevators and Lifts Full time

    **About the role** The Quality Control Coordinator role requires the incumbent to be responsible for all quality control activities ensuring that all RAM products meet and exceed customer specifications and RAM’s internal quality standards. Additionally, the incumbent will implement company initiatives, training, process improvement, and...

  • Technical Manager

    1 month ago

    Edmonton, Canada Bradken Full time

    **_Bradken_**: - is a leading solutions provider and global manufacturer of innovative, custom-engineered products. With a 3000-strong workforce, our ability to adapt and evolve keeps us positioned firmly as global leaders in a wide range of products and services for the global energy and power generation market as well as military products._ As a...

  • Quality Control Manager

    2 months ago

    Edmonton, Canada Sunrise Bakery Ltd Full time

    Sunrise Bakery is a large commercial bakery located on the west end of Edmonton. The company tradition began in 1963 and has expanded since to facilitate many customers across Canada and the United States. The small bakery ambience amongst 80+ persons is maintained by daily contact on a first name basis between staff and management. Staff retention levels...

  • Quality Control Manager

    2 months ago

    Edmonton, Canada Sunrise Bakery Ltd Full time

    Sunrise Bakery is a large commercial bakery located on the west end of Edmonton. The company tradition began in 1963 and has expanded since to facilitate many customers across Canada and the United States. The small bakery ambience amongst 80+ persons is maintained by daily contact on a first name basis between staff and management. Staff retention levels...

  • Technical Architect

    4 weeks ago

    Edmonton, Canada Tundra Technical Solutions Inc. Full time

    Project Name Cloud MigrationCloud Service EnhancementsPlatform EnhancementsScope Cloud Platform Services supports the GOAs fully integrated Cloud products Cloud landing zones and M365 services that enable APS staff to work more collaboratively and efficiently as they deliver valuable programs and services to Albertans. The Cloud Platform Services area is...

  • Technical Architect

    1 month ago

    Edmonton, Canada Tundra Technical Solutions Inc. Full time

    Project NameCloud MigrationCloud Service EnhancementsPlatform EnhancementsScopeCloud Platform Services supports the GOAs fully integrated Cloud products Cloud landing zones and M365 services that enable APS staff to work more collaboratively and efficiently as they deliver valuable programs and services to Albertans. The Cloud Platform Services area is also...

  • Technical Architect

    1 month ago

    Edmonton, Canada Tundra Technical Solutions Inc. Full time

    Project NameCloud MigrationCloud Service EnhancementsPlatform EnhancementsScopeCloud Platform Services supports the GOAs fully integrated Cloud products Cloud landing zones and M365 services that enable APS staff to work more collaboratively and efficiently as they deliver valuable programs and services to Albertans. The Cloud Platform Services area is also...

  • Technical Architect

    1 month ago

    Edmonton, Canada Tundra Technical Solutions Inc. Full time

    Project NameCloud MigrationCloud Service EnhancementsPlatform EnhancementsScopeCloud Platform Services supports the GOAs fully integrated Cloud products Cloud landing zones and M365 services that enable APS staff to work more collaboratively and efficiently as they deliver valuable programs and services to Albertans. The Cloud Platform Services area is also...

  • Technical Architect

    4 weeks ago

    Edmonton, Canada Tundra Technical Solutions Inc. Full time

    Project NameCloud MigrationCloud Service EnhancementsPlatform EnhancementsScopeCloud Platform Services supports the GOAs fully integrated Cloud products Cloud landing zones and M365 services that enable APS staff to work more collaboratively and efficiently as they deliver valuable programs and services to Albertans. The Cloud Platform Services area is also...

  • Technical Architect

    7 days ago

    Edmonton, Canada Tundra Technical Solutions Inc. Full time

    Project NameCloud MigrationCloud Service EnhancementsPlatform EnhancementsScopeCloud Platform Services supports the GOAs fully integrated Cloud products Cloud landing zones and M365 services that enable APS staff to work more collaboratively and efficiently as they deliver valuable programs and services to Albertans. The Cloud Platform Services area is also...

  • Technical Architect

    1 week ago

    Edmonton, Canada Tundra Technical Solutions Inc. Full time

    Project NameCloud MigrationCloud Service EnhancementsPlatform EnhancementsScopeCloud Platform Services supports the GOAs fully integrated Cloud products Cloud landing zones and M365 services that enable APS staff to work more collaboratively and efficiently as they deliver valuable programs and services to Albertans. The Cloud Platform Services area is also...

  • Technical Architect

    4 weeks ago

    Edmonton, Canada Tundra Technical Solutions Inc. Full time

    Project NameCloud MigrationCloud Service EnhancementsPlatform EnhancementsScopeCloud Platform Services supports the GOAs fully integrated Cloud products Cloud landing zones and M365 services that enable APS staff to work more collaboratively and efficiently as they deliver valuable programs and services to Albertans. The Cloud Platform Services area is also...

  • Technical Architect

    4 weeks ago

    Edmonton, Canada Tundra Technical Solutions Inc. Full time

    Project NameCloud MigrationCloud Service EnhancementsPlatform EnhancementsScopeCloud Platform Services supports the GOAs fully integrated Cloud products Cloud landing zones and M365 services that enable APS staff to work more collaboratively and efficiently as they deliver valuable programs and services to Albertans. The Cloud Platform Services area is also...

  • Technical Architect

    6 days ago

    Edmonton, Canada Tundra Technical Solutions Inc. Full time

    Project NameCloud MigrationCloud Service EnhancementsPlatform EnhancementsScopeCloud Platform Services supports the GOAs fully integrated Cloud products Cloud landing zones and M365 services that enable APS staff to work more collaboratively and efficiently as they deliver valuable programs and services to Albertans. The Cloud Platform Services area is also...

  • Technical Architect

    5 days ago

    Edmonton, Canada Tundra Technical Solutions Inc. Full time

    Project NameCloud MigrationCloud Service EnhancementsPlatform EnhancementsScopeCloud Platform Services supports the GOAs fully integrated Cloud products Cloud landing zones and M365 services that enable APS staff to work more collaboratively and efficiently as they deliver valuable programs and services to Albertans. The Cloud Platform Services area is also...

  • Quality Control Coordinator

    1 month ago

    Edmonton, Canada RAM Elevators and Lifts Full time

    **About the Opportunity** RAM Elevators & Lifts Inc. is an industry-leading Edmonton-based manufacturer of residential and commercial elevators and accessibility lifts. We are currently seeking a self-motivated individual to join our team as a **Quality Control Coordinator Coordinator** **About the role** The Quality Control Coordinator ensures all...