Manager, Quality Management

3 weeks ago


Edmonton, Canada Finning Canada Full time

Company:
Finning Canada

Number of Openings:
1

Worker Type:
Permanent

Position Overview:
This position will be responsible for developing and documenting technical standards and best practices promoting consistency in repair and rebuild standards. Leveraging the experience of our partners at Caterpillar, OEM and the facility network, as well as seeking industry relevant comparisons by completing an external environmental analysis, this role will develop and promote consistent technical repair standards that considers opportunities to optimize workflows and standardize process and infrastructure.

This role will be the technical expert that focuses on reducing the frequency and severity of Service Warranty events by championing initiatives such as Caterpillars Reuse and Salvage Assurance and Contamination Control Programs. They will lead service rework investigations to help improve Finning's “first time fix” performance, ultimately reducing the likelihood of recurrence leading to improved customer confidence.

**Job Description**:
Design Technical Best Practices- This role will leverage the suite of “Caterpillar Global Service Assessment” tools to inventory current processes & best practices across each of the organizations value streams. Leveraging the output of these assessments they will develop action plans that promote consistency facility over facility. Areas to include, but not limited to:

- CRC (Component Rebuild Center Assessment)
- Hydraulic Areas
- Undercarriage Areas
- Test Cells
- Certified Rebuilds

Implement Quality Assurance Program- This role will be responsible for the successful implementation of Caterpillar quality programs into the dealership and developing systems to measure performance and conformance. These programs are, but not limited to:

- Reuse and Salvage Assurance
- Contamination Control

Analyze Service Warranty & Bid Variance- This role will design and implement systems that support the thorough investigation of Service Warranty & Bid Variance events with the intent to develop and share best practices to reduce the likelihood of recurrence. They will analyze failure trends in SG&A submissions to identify technical training opportunities, tooling opportunities, as well as potential product issues. Collaborating with the Technical Training Department and Service Operations teams as required. This role will also work closely with the Control Tower to implement learnings and build upon standardized work processes.

Education & Experience:
- Experience with Caterpillar product groups- Proven ability to utilize a variety of software tools (M3, Smartsheet, databases, flowcharts etc)- Journeyperson Heavy Equipment Technician- Project Management Experience an asset- Previous operational experience with equipment and product support- Experience operating in a large complex changing environment

LI-Hybrid



  • Edmonton, Canada Peter Lucas Project Management Inc. Full time

    Peter Lucas Project Management is a group of energetic and curious problem-solvers; we are currently looking for a Quality Inspector to join our team.At Peter Lucas, we provide the variety of work, professional challenges, and incredible learning opportunities that come with an environment where staff has targeted professional growth support, and a diverse...


  • Edmonton, Canada Peter Lucas Project Management Inc. Full time

    Peter Lucas Project Management is a group of energetic and curious problem-solvers; we are currently looking for a Quality Inspector to join our team.At Peter Lucas, we provide the variety of work, professional challenges, and incredible learning opportunities that come with an environment where staff has targeted professional growth support, and a diverse...

  • Quality Manager

    3 days ago


    Edmonton, Canada Bunge Full time

    The Quality Assurance Manager is ultimately responsible for managing all aspects of quality and product safety in conjunction with all department Managers. This position is responsible for Quality Control, including all chemical analysis and quality control testing for raw and finished edible oil products. Responsible for process control and quality control...


  • Edmonton, Canada Associated Engineering Group of Companies Full time

    **Job Description**: We are currently searching for a **Quality Management Associate** in our **Edmonton** office. Your responsibilities will include: - Developing, implementing, and/or maintaining quality management systems/quality assurance programs for clients on major projects. - Reviewing and qualifying quality documentation submissions. - Reviewing...


  • Edmonton, Canada Sunrise Bakery Ltd Full time

    Sunrise Bakery is a large commercial bakery located on the west end of Edmonton. The company tradition began in 1963 and has expanded since to facilitate many customers across Canada and the United States. The small bakery ambience amongst 80+ persons is maintained by daily contact on a first name basis between staff and management. Staff retention levels...


  • Edmonton, Canada Sunrise Bakery Ltd Full time

    Sunrise Bakery is a large commercial bakery located on the west end of Edmonton. The company tradition began in 1963 and has expanded since to facilitate many customers across Canada and the United States. The small bakery ambience amongst 80+ persons is maintained by daily contact on a first name basis between staff and management. Staff retention levels...


  • Edmonton, Canada BZAM Management Inc. Full time

    Reporting to the Quality Assurance Manager (QAP), the Quality Assurance Specialist is responsible for the verification and validation of quality assurance, ensuring that cannabis products produced meet the organization’s objectives for quality, safety, regulatory and customer expectations in accordance with the Cannabis Act and relevant...


  • Edmonton, Canada LJ Welding Automation Full time

    LJ Welding Automation is actively looking for a Quality Assurance Manager in Edmonton and surrounding areas. **Start Date**:Immediate **Location**:Edmonton **Shift**:Monday-Friday **Hours**:8:00-4:30 **Wage**:Salary $72,000-$87,000 **What we offer**: - Overtime - Benefits **Role Responsibilities**: - Ensure that products or services consistently...

  • Quality Auditor

    4 weeks ago


    Edmonton, Canada Primoris Management LP (Canada) Full time

    Primoris Canada is a infrastructure contractor serving major firms in the oil, gas, power, petrochemical, and heavy oil industries and include services covering tailings and hydro-transport pipeline construction and maintenance, storage tank construction and maintenance, industrial facilities multi-discipline construction and maintenance, piping fabrication,...


  • Edmonton, Canada BZAM Management Inc. Full time

    The Quality Assurance Associate will report to the Quality Assurance Manager and designated management as required. The Quality Assurance Associate is responsible for supporting the Quality Assurance initiatives within the department to ensure that cannabis products produced meet the organization’s objectives for quality, safety, regulatory and customer...


  • Edmonton, Canada CWB Financial Group Full time

    At CWB , we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by holding true to the values that guide us. We put people first and build relationships with intention. We seek out and embrace new ideas, knowing that better is always possible. We believe that how we do things is as important...

  • Mover/driver

    4 weeks ago


    Edmonton, Canada Quality Move Management Full time

    QMM has successfully moved people to all corners of the globe for 25 years! Our reputation sets us apart from other moving companies because of our constant commitment to quality, paying close attention to each moving detail. QMM was named Allied Canada’s Agent of the Year in 2021. We have locations in Vancouver, Calgary, Toronto, and Edmonton. QMM is a...

  • Mover/packer

    2 weeks ago


    Edmonton, Canada Quality Move Management Full time

    QMM has successfully moved people to all corners of the globe for 25 years! Our reputation sets us apart from other moving companies because of our constant commitment to quality, paying close attention to each moving detail. QMM was named Allied Canada’s Agent of the Year in 2021. We have locations in Vancouver, Calgary, Toronto, and Edmonton. QMM is a...


  • Edmonton, Canada Sofina Foods Inc Full time

    **About us**: Sofina Foods is one of Canada’s leading manufacturers of primary and further processed protein products for retail and foodservice customers as well as international markets. We manufacture pork, beef, turkey, chicken and fish products in Canada and Europe. Our family of brands include Cuddy, Lilydale, Janes, Mastro, San Daniele,...


  • Edmonton, Canada City of Edmonton Full time

    **Water Quality Management Specialist** **Job Number***: **46609** At the City of Edmonton - City Operations, we strive to help our people achieve their professional and personal goals through an inclusive environment that values everyone’s contributions, appreciates the diversity of thought, fosters growth and provides continuous opportunities for...


  • Edmonton, Canada Associated Engineering Full time

    Job Requirements What you will bring: • Undergraduate degree or diploma from an accredited post-secondary institution in the field of Civil Engineering. • Registered, or eligible for registration, as a Professional Engineer or P.L.(Eng) with APEGA, or as a Certified Engineering Technologist (C.E.T.) with ASET, is an asset. • Minimum of 2 years...


  • Edmonton, AB, Canada Media Resources Inc. Full time

    As a key contributor, the Project Manager will be reporting into General Manager, and will be client facing and tasked with oversight of a successful completion of the defined objectives. You will take pride in managing a range of opportunities from one-off high complexity type work to multi-site same scope programs being done in compressed time frames. ...


  • Edmonton, Canada Hiring Manager Full time

    DescriptionOur company excels in delivering comprehensive data entry services tailored to meet the unique needs of our clients. Leveraging cutting-edge technology, our team of skilled professionals ensures accurate and timely data processing.If you have a passion for data management, a keen eye for detail, and thrive in a remote work environment, this...


  • Edmonton, Canada CapitalCare Full time

    **Manager, Quality Care and Polciy (Job Number: CAP0003AJ)** **PLEASE APPLY ON CAPITALCARE.NET.** **Applicants will not be considered if applied through indeed.** **Primary Site**: Grandview **Department**: Nursing Support **Position Type**: Permanent Full Time **Group**: OOS - Mgmt Reporting to the Director - Quality, Care and Transformation, the...


  • Edmonton, AB, Canada Lrostaffing Full time

    Are you ready to embark on an exciting journey with one of Canada's leading General Contractors in Edmonton, Alberta? We're representing a distinguished client in the construction industry, and they're in search of exceptional talent to fill the roles of Project Director and Project Managers. Our client is an employee-owned General Contractor known for...