Director, Global Data Governance

5 months ago

Toronto, Canada Manulife Full time

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

**Working Arrangement**

Hybrid

**The Opportunity**

The **Director, Global Data Governance **will guide and drive adoption and execution of data governance standard methodologies for Manulife across all segments and regions In collaboration with our technology enablement partners and business data owners, the incumbent will help instill trust and compliance in our data, so that it can be appropriately demonstrated as a strategic asset for business value creation

**Responsibilities**
- **Guide and support the deployment of a data governance agenda **to accelerate trust and utilization of data. Experience with the implementation of metadata management, data catalog, data quality framework, and data protection protocols are required for the role. The incumbent is expected to help drive the field around organizational data governance policies and standards, principles, metrics, processes, related technology and governance framework.
- **Identify and engage key regional data governance partners **and stewards **to ensure clear accountability for planning and completing data governance priorities. **Serve as a liaison **between our Segment leadership, data owners, and technology partners to influence change and drive adoption of the data governance practices.
- **Act as a product owner of an enterprise data catalogue **to enable effective data discovery and optimized user experience in locating and accessing the right data efficiently.
- **Drive the development and management of data access and sharing framework and policies **that support the needs users and meets internal controls requirements at the global and reginal levels. Partner with Privacy, Compliance, Architecture and Data Management teams to establish leading practices, processes and integration patterns with available technology capabilities.
- **Promote a data-driven culture through data literacy programs and communication. **Develop and deliver a data literacy curriculum, organize training sessions and lead data user forums at various levels of organization.
- **Define and measure critical metrics/indicators of data governance outcome delivery**:

- demonstrate and communicate the business value in Data Governance to all levels of the organization.
- **Innovate **and continuously improve the practices and outcomes. **Evaluate/conduct review of new and existing data governance technologies and capabilities to ensure optimized, value-driven outcomes. Explore, document and present solution alternatives that improve processes and business objectives.
- **Lead and empower a forward-thinking, high-impact team. Provide mentorship **and take accountability for career development of direct reports.

**What motivates you?**
- You obsess about customers, listen, engage and act for their benefit.
- You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
- You thrive in teams and enjoy getting things done together.
- You take ownership and build solutions, focusing on what matters.
- You do what is right, work with integrity and speak up. You share your humanity, helping us build a diverse and inclusive work environment for everyone.

**What we are looking for**
- Advanced degree in a financial, business, IT, engineering or other quantitative field.
- 8+ years of data governance and data management experience in large, sophisticated enterprise with 5+ years of progressive leadership experience. Experience in the financial and insurance industry is a strong preference.
- Expert knowledge of data governance concepts like metadata, data quality, lineage, data protection and organizational accountability.
- Experience in a leadership role in sophisticated transformation initiatives, encompassing people, process and technology aspects of change.
- Foundational knowledge of data modelling and data architecture concepts.
- Expertise in data governance technologies, preference to those applied in the context of big data and Cloud platforms.
- Experience implementing risk and control frameworks for operational risk management.
- Evidence of ability to operate and influence effectively across all levels of the organization (both locally and globally); consistent record influencing diverse sets of partners and driving common outcomes.
- Excellent organizational, communication and time management skills, with ability to multi-task. Experience in writing and ratifying policies and guidelines in the context of a global organization.
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