Manager - Fraud Risk Oversight

6 months ago

Toronto, Canada Sun Life Full time

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Reporting to the Director - Financial Crime Compliance & MLRO, this role is responsible for supporting the day-to-day operations of the Enterprise Fraud Risk Oversight Program, status quo management and reporting of program deliverables and supporting the implementation of enhanced program features within the Compliance function.

The Fraud Risk Oversight Manager is an integral contributor to ensuring that Sun Life has fulsome and integrated fraud risk management capabilities to support the identification, measurement, management, monitoring, and reporting of fraud risk.

In this second line of defense role, you will collaborate closely with Corporate Operational Risk Management to support the management of fraud risk in accordance with enterprise standards for the management of operational risks. Aligned with Sun Life’s risk appetite, you will work in collaboration with Business Group Compliance Teams, Business Group Risk Officers, Fraud Risk Officers, and other oversight function teams such as Legal, DBTS and HR to realize enhancements to Sun Life’s ability and preparedness to prevent, detect and investigate fraud in an effort to protect Sun Life Clients, shareholders and employees.

You will be responsible for developing a Fraud oversight framework designed to facilitate risk management and compliance with enterprise operating guidelines and the organization risk appetite.

**What will you do**:
**Governance**
- Support the drafting of Fraud Risk-related policies and associated guidelines
- Assist in monitoring compliance with Fraud Risk-related policies and associated guidelines
- Monitor, support and report on the effectiveness of the control framework
- Support the enterprise-wide fraud risk training program

**Processes**
- Support the identification and development of fraud risk oversight practices and processes for the identification, measurement, management, monitoring, and reporting of fraud risk
- Oversee, review and challenge processes in place to identify risks identified through Fraud Risk Assessments, Operational Risk Events, Key Risk Indicators across the first and second lines of defence
- Provide input and implementation support for the enhancement of enterprise fraud reporting, including risk assessments, Key Risk Indicators, Risk Profile

**Reporting**
- Generate fraud risk status reporting to various senior leaders and Board committees
- Analyze and consolidate various data sources in preparation quarterly and ad hoc reporting
- Automate and streamline quarterly and ad hoc reporting requirements

**Collaboration**
- Support the Assistant Vice President in the implementation of key initiatives and projects in maturing the Fraud Risk Oversight program
- Support the integration of the various financial crimes programs in terms of governance and processes
- Ensure collaboration and sharing of best practices and mitigation of risk strategies across Business Groups
- Engage with stakeholders periodically to discuss regional fraud risk oversight programs and strategies

**What do you need to succeed?**
- Strong understanding of financial crimes risk management, specifically fraud risk management principles, practices and approaches; including risk assessments, monitoring tools and techniques, investigative practices, and reporting mechanisms
- Self-motivated and proactive nature, with strong problem-solving abilities to effectively prioritize in a diverse and fast paced environment
- Strong relationship management skills
- Excellent communication skills, with ability to influence and communicate effectively both verbally and in writing to senior levels of the organization
- Resilient with the ability to navigate through competing priorities
- Strong technical and data analytical skills
- Advanced Excel skills

**Qualifications**
- University degree; preferably in law, finance or other relevant degree, and 5+ years of progressive experience within the financial services sector in Compliance, Risk or other oversight function
- CFE or CRM certification would be an asset

**What's in it for you?**
- Being a member of the Sun Life family, a group of people united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives
- Time off giving you the flexibility to focus on the moments that matter
- Flexible Benefits from the day you join to meet the needs of you and you

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