Account Specialist

3 weeks ago

Toronto, Canada The Travel Corporation (Canada) Full time

Account Specialist

Are you ready to dive into a role that's all about sizzle and success? We're on the hunt for an Account Specialist who's got the zest for relationship management and sales, creating sparks with both our existing and brand-new trade and travel agency partners.

ABOUT TTC

We are driven by service through PASSION, PEOPLE & PURPOSE. A Family of Brands MAKE TRAVEL MATTER® for over 100 years. The Travel Corporation is made up of a team of individuals with a shared goal of delivering exceptional travel experiences that make a positive difference.

PERKS OF WORKING WITH US
- After your first year, you get an annual travel credit of $1250 to travel on any one of our core travel brands.
- You also get 2 weeks a year where you can work from anywhere in the world, your choice.
- To grow - we offer a global training calendar, with a mix of virtual, in-person, and e-learning courses. Plus, we give $3000 per year to support external learning and development courses that interest you and drive your passion.
- Giving back - we give you two paid workdays each year to volunteer to make a difference in causes that are close to your heart too. We believe that travel is a privilege, but with that privilege comes the responsibility; to ensure we have a positive impact on the places we go, the people we meet, and the wildlife we enjoy. We ensure that travel is a force for good and that we MAKE TRAVEL MATTER®.
- Full health benefits package.

How you’ll work
- Be the face of TTC Tour Brands at events and conferences.
- Cultivate bonds, offer promotions, and support agencies.
- Teach about experiences, destinations, and brand benefits, drive sales.
- Maintain client records, notes, and event campaigns in Salesforce.
- Update agency and agent details, solve issues.
- Train, engage, and guide agencies for revenue success.
- Collect, update, and organize info across platforms.
- Welcome new advisors, update consultant data.
- Execute entry-level account strategies.
- Convey partner strategies and team needs.
- Pursue sales targets relentlessly, across levels.
- Hit quarterly, yearly, and ad hoc sales goals.
- Collaborate with VP, National Accounts for account strategies.
- Deliver regular, comprehensive account reports.
- Develop and deploy strategies for new travel opportunities.
- Update client/agent data in Salesforce and Tropics.
- Handle Special Projects for National Accounts & Field Sales.
- Provide insights for team success.
- Generate analyses as needed.
- Spot opportunities, elevate group sales with focus on youth and budget brands.
- Tackle other tasks as needed, including FAM trips.

Recipe for Success
- At least 1 year of experience as an account management within the travel industry
- Proficient in Tropics
- Proficiency in Microsoft Office & OneDrive
- Ability to utilize web tools and in-house technical resources, adapt to new technology, learn new programs quickly, and use computers and technology to improve efficiency and productivity.
- Ability to use Excel spreadsheets to store and manipulate account data.
- Prior use of Salesforce or other CRM is a bonus.

The Travel Corporation is proud to be an equal opportunity employer. We not only encourage and support diversity in the workplace, we celebrate it If you feel you have the skills and experience to thrive in a supportive and inclusive environment, we want to hear from you.

We thank all applicants in advance for their interest in this position, however, only those selected for an interview will be contacted.

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