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Legal Aid Bc Administrator

2 months ago

Courtenay, Canada Marion & Company Full time

The Courtenay intake office of Legal Aid BC is seeking an intake assistant. The primary function of this position is to provide front-line contact and intake services to the public, provide legal information, and assess eligibility for legal aid.

Primary Duties Include:

- Answer visitor and telephone enquiries; provide information on services offered or direct to other community resources;
- Identify legal problem/urgency: give legal aid information; check conflicts; make appointments; and
- Interview applicants for legal aid; assess client information; determine needs/urgency; determine coverage and eligibility for legal aid, based on law, policies, and guidelines.
- Appoint duty counsel in local courts, prepare roster. Attend courthouse once weekly to interview clients.
- Contact lawyers to arrange representation for clients; issue contracts to private bar lawyers, staff lawyer(s)/paralegal(s), or other agencies;
- Enter data into client management system; process files; and
- Respond to follow up requests/problems regarding duty counsel and contracts.

Basic Requirements:

- Grade 12 education, supplemented by courses in Law, Criminology, Sociology, or related discipline would be helpful
- Minimum 2 years of administrative experience would be an advantage
- MS Word - Basic Level
- Ability to deal with distressed, demanding and/or hostile clients
- excellent interpersonal and communication skills
- Must be discreet and able to manage confidential information

**Job Types**: Part-time, Permanent
Part-time hours: 16-24 per week

**Salary**: From $20.00 per hour

**Benefits**:

- Casual dress
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

COVID-19 considerations:
Masks are available and the workstation has a plexiglass screen. Appointments by telephone are encouraged.

Work Location: In person

Expected start date: 2023-08-23

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