Program Facilitator

2 weeks ago

Dartmouth, Canada Alice House Full time

**Program Facilitator**
**Alice House**

Position: Program Facilitator
Reports to: Senior Manager, Service Delivery
Salary Range: $48,000 - $52,500

**Summary**

The primary function of the Program Facilitator position is to:

- Facilitate drop-in center administration
- Facilitate food security and essentials programming
- Facilitate community-building and education programming

**Responsibilities**

Program and Drop-In Centre Administration
- Provides general office and administrative support to include, HIFIS data entry, office supply orders, organizational tasks, mail administration, filing and digitizing, etc.
- Oversee office sanitizing, organizing and upkeep protocols.
- Coordinates in-kind donation drop-off, pick up and the collection of donor information, as needed.
- Maintains excellent program meeting minutes and distributes notes/follow up items post meeting.
- Works with team to coordinate social activities and community building events for clients.
- Supports the development and implementation of client feedback under supervision.
- Provides statistical reports and program updates to staff team and/or to program funders as required, with support from Executive Director.
- Other duties as assigned.

Program Facilitation - DV Education, Food Security, Client Support
- Administers Food Security Program for clients by conducting grocery and clothes shopping, booking client shopping visits and providing peer support for clients during their shopping experience.
- Contributes to development and review of relevant protocols, policies and procedures.
- Executes food safety routines, including kitchen maintenance, temperatures, food preparation, routine and deep cleaning procedures.
- Coordinates grocery-shopping and FeedNS partnership.
- Occasionally supervises volunteers engaging in food security program projects.
- Supports development of client-facing program marketing materials and written communications, as required.
- Provides education and outreach to community partners to bring awareness to AOTG program.
- Working within the confines of a budget to create the highest-level outcome.
- Strategically advances and expands program reach.
- Ongoing review and development of Alice on the Go content, including development of content that reflects the diverse needs of African Nova Scotians, racialized groups, LGBTQ+ groups and diverse abilities.
- Program evaluation data collected and reported to management.

Skills/Qualifications
- Related university degree or diploma and with combined training and /or human services experience.
- Must be cognizant of the issues, concerns, and struggles that are faced by women and their children experiencing family violence.
- Must have a developed understanding of Trauma Informed Practice and actively integrate this practice into interactions and supportive counselling with clients and team members.
- Knowledge of community agencies and services available to women in Halifax Region.
- Excellent writing, communication and presentation skills.
- Ability to identify gaps and proactively contribute to team workloads as time allows.
- Holds in strictest confidence client’s personal information and maintain professionalism amongst client and peer interactions.
- Possesses strong boundaries and work ethic.
- Takes a collaborative and flexible approach to day-to-day work.
- Able to work primarily from home but able to facilitate groups or attend in person meetings when required.
- Strong organizational skills.
- Strong understanding of peer group facilitation and comfortable talking in front of small groups.
- Driver’s license, access to a reliable vehicle and satisfactory driving abstract is required for this role.
- **Alice House Compensation Package**:_
- **Pay Range: $48,000 - $52,500**_
- **RRSP matching program**_
- **Monthly Wellness Fridays**_
- **Comprehensive extended health care benefits, premiums 100% employer-paid**_
- **3 weeks' vacation + 1 week Christmas holidays (or lieu holidays)**_
- **Health Spending Account**_

**Job Types**: Full-time, Permanent

Pay: $48,000.00-$52,500.00 per year

**Benefits**:

- Automobile allowance
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 2024-01-19

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