Case Manager

2 months ago

Surrey, Canada Sources Community Resources Society Full time

May 31, 2023 | INTERNAL/EXTERNAL JOB POSTING

**COMPETITION NO. 23-058**
**Position: Case Manager**:
Location: Surrey, BC
Hours: Monday to Friday, 35 hours per week
We are looking for a Case Manager to join our Empowered for Employment - Peering into Employment team Peering into Employment is a coordinated housing and employment program for individuals who are at risk of or experiencing homelessness. This individual must be compassionate, non-judgmental, resourceful, self-directed, flexible and a team player.

**About SOURCES**
SOURCES is a community-based non-profit organization that has been providing support, encouragement, and hope for individuals and families in the lower mainland, on Vancouver Island and across Northern BC. SOURCES strives to create more vibrant and resilient communities by offering support to adults, children, youth, and families facing challenges in life. We support our communities through leadership, education, and volunteerism.
SOURCES is committed to learning about, celebrating and incorporating Indigenous knowledge into our practices as we continue our work in truth and reconciliation. We welcome people of all genders, races, cultures, ethnicities, and abilities and value diversity, respect, and collaboration as we promote our mission: Social Wellness for our Community.
Empowered for Employment Services offer various skills training and employment programs that provide comprehensive support to diverse clients including survivors of violence and/or abuse, mature workers 55+, persons with disabilities, and people at risk of or experiencing homelessness.
Position Summary
Through our coordinated housing and employment program, the Case Manager supports individuals who are at risk of, or experiencing homelessness to obtain housing, explore work opportunities, access skills training, and facilitate access to required wrap around supports. The Case Manager facilitates employability and life skills training, coordinates meaningful work experience through peer employment opportunities, and provides coaching, advocacy and job search and placement assistance. The Case Manager empowers individuals to engage and connect with their communities and establishes collaborative relationships with community and service providers to promote program and continuity of required supports for program participants.

**General Responsibilities**:

- Conduct participant intake and assessment including housing and employment assessment to determine housing, employment, and other needs.
- Develop service plans including participant goals, strengths, constraints, needs and activities to work toward identified goals and objectives.
- Assist participants to access income supports, secure housing and determine lived experience and peer employment goals.
- Coordinate wrap around supports as needed to promote participant progress.
- Facilitate group and/or one on one employability skills training: life skills, health & wellness, Skills for Success, career/job exploration and job search strategies.
- Coordinate external training opportunities and administer required financial supports; housing, skills training/courses, transportation, food, clothing, job start supplies, etc.
- Ensure safe and timely services and provide necessary coaching and support for skills development to enhance employment readiness.
- Accompany participants to meetings, housing viewings, placement interviews, peer employment and other stabilization advancement appointments as necessary and feasible to ensure follow-through.
- Community engagment - develop and maintain strong community connections to increase awareness of service, faciltiate referrals and build business relationships for employment opportunities for local job seeking residents. Liaise as required with both internal and external programs/agencies that serve or could serve mutual client interests and needs.
- Provide on the job coaching as necessary and maintain regular follow up during peer employment to ensure a successful peer experience and placement.
- Maintain thorough case files and timely documentation in Sharevision including all participant communication, activities, and outcomes.
- Maintain participant tracking; referral information, services and financial supports provided, and other statistical data as required by SOURCES, manager, and funder.
- Ensure regular collection of participant and community partner/employer service evaluations and completion of exit interviews to further evaluate, improve, and report on service delivery and outcomes.
- Participate in design and revision of program materials and processes as required for program/service delivery and participate in program planning, development, evaluation and quality improvement activities.

**Qualifications**:

- Post Secondary education/training and relevant professional experience in Social/Community Services, Mental Health and/or Career Development/Employment.
- Minimum 1 year experience working with vul

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