Outreach (Intensive Case Management)

3 weeks ago

Surrey, Canada Lookout Housing and Health Society Full time

**NOTICE: JOB POSTING #1040**

**POSITION: Outreach (Intensive Case Management) (Grid 34) 1 Full Time Temporary -** **Surrey ICM**

**(Position is temporary)**

**SALARY**:$30.64 ** (as per the Collective Agreement)

**HOURS AND DAYS OF WORK**:

- **Sunday through Thursday**
- Shift times will be **08:00 to 16:00 Hours**
- Shifts are **7.5** hours in length
- Days of rest shall be consecutive. Schedule may change with two weeks’ notice
- Probationary/qualifying period will be 488 hours with mid and end point reviews

**JOB SUMMARY**:
The Intensive Case Management Team is a multi-disciplinary team combining clinical and housing supports in partnership with Lookout, BC Housing, and the Fraser Health Authority. The Outreach Housing Worker will assist the absolute homeless or prevent people from becoming absolutely homeless by finding and accessing housing and appropriate services, assisting in both the establishment of a stable living environment and the development of supportive relationships in the community, including with service providers/business. These individuals may have a variety of challenging and often overlapping problems including serious mental illness, substance abuse (including IV drug use), hygiene issues, treatment (medical, psychiatric and rehab), and increasingly HIV+/Aids.

Outreach Workers provide the necessary support and resources to address each individual’s needs and to reduce the risks of both future homelessness and their lifestyle choices. The worker will foster healthy attitudes and practices in such areas as housing, nutrition, treatment (including psychiatric, medical and/or rehab) and will, where no other service exists, assist the person in building social and life skills that will enhance their quality of life.

**JOB DUTIES (In Brief)**:

- To provide assistance, support and skills training to adults in order to establish and maintain stable living situations as independently as possible
- Will work on securing and maintaining stable, independent living situations where possible
- Will discuss, isolate and assess problems, and develop a flexible plan of action
- Will ensure basic needs are met by networking clientele with needed services, providing crisis intervention as necessary, and administering finances and medications or arranging coverage
- Will provide crisis intervention as necessary, administer finances and medications or arrange coverage
- Complete required records and maintain statistical data
- Aid in the training and upgrading of placement programs for staff, volunteers and students
- Will drive company vehicle at times
- Job duties are complex and may have a few disagreeable factors

**QUALIFICATIONS & COMPETENCE**:

- Related Diploma or Certificate; or minimum Grade 12 education plus two (2) years of recent related experience; or equivalent combination of education, training and experience; and prefer a minimum of one (1) year case management experience
- Familiarity with community resources; particularly addiction, mental health, welfare, and harm reduction
- **Must have current Occupational First Aid Level 1 Certificate and a Class 4 Driver’s Licence and Driver’s Abstract**
- **Must have two doses of COVID 19 Vaccine**
- Crisis Intervention Skills Training is an asset
- Ability to work independently or in a team setting
- Strong ability to manage stress and organize workload
- Excellent communication, writing, documentation, and organizational skills
- Understands and maintains clientele/worker boundaries
- Ability to work with disadvantaged and challenging adults in a diverse environment
- Strong physical and mental ability to perform work tasks and operate job related equipment
- A minimum two (2) years of sobriety if you have had concerns related to alcohol and/or drug use
- Criminal Record Clearance - Vulnerable Sector

**Salary**: $30.64 per hour

Ability to commute/relocate:

- Surrey, BC: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 2023-08-10

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