Customer Service Manager
6 months ago
**Position Summary... **:Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining compliance for company programs and operational standards. If you are looking for an exciting job in customer service or retail, working as a Customer Service Manager may be a great fit for you
**What you'll do...**:
1. Ensures safe work processes and emergency procedures are followed, i.e., safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft.
2. Handles customer and Associate concerns and provide guidance as required.
3. Monitors all Front End associates ensuring proper coverage, coordinating breaks as well as provides assistance to outlying registers.
4. Provides training to Associates on systems and Company procedures, i.e., scanning accuracy, productivity, company programs and initiatives, discounts, EAS system, and safety.
5. Oversees purchase, return and exchange transactions and assists with the correction of errors where required, providing approvals, and verifying processes to meet Company guidelines.
6. Ensures all EAS systems are functioning to standard, i.e. Cashiers deactivating, Greeters handling issues appropriately, completing “Failure to Deactivate” Logs.
7. Prepares registers for opening and closing daily and supports cashiers by providing change as needed, while maintaining front end cash levels and supports process by completing audits on register accuracy.
8. Oversees and promotes all company sponsor programs and initiatives, i.e., credit card service, Walmart protection plan, charity initiatives, and discount programs.
The minimum rate of pay for this position starts from $17.85. Rate of pay will be determined based on relevant experience.
**Minimum Qualifications...**:
- Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. _
Age - 16 or older
**Preferred Qualifications...**:
- Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. _
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
**Primary Location **
2150 Hawkins St, Port Coquitlam, BC V3B 0G6, Canada
-
Experience Manager
4 weeks ago
Port Coquitlam, British Columbia, Canada Scotiabank Full timeJoin Scotiabank, a leading bank in the Americas, as an Experience Manager - Customer Service.About the RoleIn this role, you will be responsible for delivering exceptional customer service and experience by processing day-to-day transactions, building strong relationships with customers, and identifying opportunities to exceed their needs.The ideal candidate...
-
Customer Service Representative
1 month ago
Port Coquitlam, Canada National Seating & Mobility Full time**Scope** As a Customer Service Representative, the employee shall interact with clients to provide the necessary support regarding the medical equipment at NSM and help resolve any issues or complaints to reach their needs and achieve their satisfaction. **Position Reports To**:Branch Manager or Customer Service Manager (depending on the size of the...
-
Customer Service Supervisor
1 month ago
Port Coquitlam, Canada Evolution Technologies Inc. Full time**Job Summary** **Duties** - **Team Leadership**: Supervise and lead a team of customer service representatives, ensuring efficient workflow and the delivery of high-quality service. Provide coaching, guidance, and mentorship to team members. - **Training and Development**: Conduct regular training sessions to improve team performance, product knowledge,...
-
Supervisor Customer Service
6 months ago
Port Coquitlam, Canada Sterigenics Full timeReporting to the General Manager, the Customer Service Supervisor is responsible for the daily functions of customer service within the Plant. Ensures that departmental goals and targets are met with primary focus on customer service to both internal and external customers. **Responsibilities** - Coordinates all activities required to resolve and respond to...
-
Customer Service Supervisor
6 months ago
Port Coquitlam, Canada Pomme Natural Market Full timeDo you want to have fun, enjoy your job and make a difference? Come join our team! Pomme Natural Market is a new 100% locally owned and operated full service all natural market currently recruiting a full time Customer Service Supervisor. We are looking for an enthusiastic, professional, dependable, and self-motivated team player that is passionate about...
-
Customer Service Supervisor
6 months ago
Port Coquitlam, Canada Pomme Natural Market Full timeDo you want to have fun, enjoy your job and make a difference? Come join our team! Pomme Natural Market is a new 100% locally owned and operated full service all natural market currently recruiting a full time Customer Service Supervisor. We are looking for an enthusiastic, professional, dependable, and self-motivated team player that is passionate about...
-
Customer Service Supervisor
6 months ago
Port Coquitlam, Canada Pomme Natural Market Full timeDo you want to have fun, enjoy your job and make a difference? Come join our team! Pomme Natural Market is a new 100% locally owned and operated full service all natural market currently recruiting a full time Customer Service Supervisor. We are looking for an enthusiastic, professional, dependable, and self-motivated team player that is passionate about...
-
Customer Service Manager
8 months ago
Coquitlam, Canada Aarcomm Systems Full timeAarcomm Systems is an electronics design and manufacturing company focused on providing next generation radio remote controls for mobile construction and utility equipment. We are a fast-growing technology company looking for exceptionally motivated people who love to see the impact of their work on a daily basis, who are driven to ensure the success of the...
-
Customer Service Representative
3 weeks ago
Port Coquitlam, Canada MedScan Solutions Ltd. Full timeWe deal work in the medical industry and help transition practices. It's a fun and professional working environment with snacks and team-building events. Come join an amazing team! This is an in-person position, part-time or full-time, flexible hours. **Requirements**: - Experience with customer service and answering customer calls. - Skilled in Mircosoft...
-
Customer Service Representative
3 months ago
Port Coquitlam, British Columbia, Canada beBee Professionals Full time $25,000 - $35,000Job SummaryWe are seeking a skilled and friendly Cashier to join our team at beBee Professionals in Port Coquitlam. As a Cashier, you will be responsible for managing customer transactions, providing excellent customer service, and maintaining a clean and organized checkout area.Key ResponsibilitiesProcess customer purchases and handle cash, credit, and...
-
Customer Service Representative
3 months ago
Port Coquitlam, Canada National Seating & Mobility Full time**Role and Responsibilities / Essential Functions** - Customer Service Representative - Receive medical equipment requests - Triage clients according to sales/service/rental needs, identifying sales opportunities and conveying them to sales reps within branches - Administer the equipment reservation, rental, and invoicing process. This requires attention to...
-
Customer Experience and Service Delivery Manager
4 weeks ago
Port Coquitlam, British Columbia, Canada Scotiabank Full timeJob OverviewWe are seeking an experienced leader to oversee our Retail Service teams at Scotiabank.About the RoleThis role is responsible for leading a team of Customer Experience Associates and Senior Customer Experience Associates.Key Responsibilities:The ideal candidate will have excellent leadership skills, with experience managing a team of employees....
-
Customer Service Director
3 months ago
Port Coquitlam, British Columbia, Canada beBee Professionals Full time $45,000 - $65,000We are seeking a motivated Store Manager to lead our team in Port Coquitlam. As a key member of our team, you will be responsible for the overall operations and management of the store, ensuring excellent customer service and profitability. Your key responsibilities will include overseeing daily operations, managing store staff, and ensuring a high level of...
-
Customer Service Manager
8 months ago
Coquitlam, Canada Aarcomm Systems Full time**About us** Aarcomm Systems is an electronics design and manufacturing company focused on providing next generation radio remote controls for mobile construction and utility equipment. We are a fast-growing technology company looking for exceptionally motivated people who love to see the impact of their work on a daily basis, who are driven to ensure the...
-
Customer Service Specialist
2 months ago
Port Coquitlam, Canada RespLabs Medical Inc. Full timeAt Resplabs Medical we offer cpap therapy products and services for sleep apnea patients helping them live a longer, healthier and happier life. If you are passionate about making a profound impact on the quality of patients’ lives, please apply, we would love to hear from you. **Customer Service Specialist** Customer Service Specialists are responsible...
-
Customer Service Representative
6 months ago
Port Coquitlam, Canada Pro West Sales Full timeFast paced, medium sized office seeking an experienced Customer Service individual to join our team. Pro-West Sales is a family-owned plumbing manufacturers’ agency established in 1979, currently with a team of 20+ members. At Pro-West Sales, we pride ourselves in customer service, our customer base is our number one priority, a core value that we uphold...
-
Customer Service Specialist
6 months ago
Port Coquitlam, Canada Kirmac Full timeKirmac is a family owned and operated leader in the collision repair industry. Founded in 1973, Kirmac Collision & Autoglass' team members provide excellent customer service and quality repairs and turn the unfortunate situation of having an accident into a positive, lasting impression for our customers while supporting B.C Children's hospital through Kirmac...
-
Customer Service Representative
2 months ago
Port Coquitlam, British Columbia, Canada beBee Professionals Full time $30,000 - $40,000We are seeking a highly organized and detail-oriented Customer Service Representative to provide exceptional support to our clients in a fast-paced office environment. As a key member of our team, you will be responsible for managing incoming calls, scheduling appointments, and performing general administrative duties.Key Responsibilities:Answer and direct...
-
Cashier/customer Service
6 months ago
Port Coquitlam, Canada The Bombay sweets 2009 LTD Full time'''Overview: We are seeking a friendly and customer-oriented individual to join our team as a Customer Service Associate / Cashier. In this role, you will be responsible for providing exceptional service to our customers and ensuring a positive experience. If you have excellent communication skills and enjoy working in a fast-paced environment, we would love...
-
Customer Services Representative
6 months ago
Port Coquitlam, Canada BMO Financial Group Full time102 - 2564 Shaughnessy Street Port Coquitlam British Columbia,V3C 3G4 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer...