Customer Service Representative

2 days ago


Port Coquitlam, Canada MedScan Solutions Ltd. Full time

We deal work in the medical industry and help transition practices. It's a fun and professional working environment with snacks and team-building events. Come join an amazing team

This is an in-person position, part-time or full-time, flexible hours.

**Requirements**:

- Experience with customer service and answering customer calls.
- Skilled in Mircosoft Office 365, G-Suite, and familiar with computers.
- Experience with project management tools (Jira, Trello, Asana) or ticketing software (salesforece, zendesk, Jiro, Zoho)
- No criminal record.
- Able to safely commute to Port Coquitlam each working day.
- Ability to type 60 WPM.
- Ability to multitask
- Problem solving skills.
- Excellent verbal and written communication skills.
- A positive attitude.
- Strong interpersonal skills and the ability to build rapport with customers and colleagues.

Compensation:

- $18-$22 per hour to start

**Job Type**: Part-time

Pay: $18.00-$22.00 per hour

Schedule:

- Day shift

Application question(s):

- Ability to type 60 WPM
- Know the shortcut keys for copy and paste (Ctrl C + Ctrl V)
- Experience with project management tools: salesforce, Zendesk, Jiro, Zoho

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service & answering phone calls: 2 years (required)

Work Location: In person



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