On-site Events/show Manager
1 month ago
**Forge Performance Group is a Talent Management solutions team dedicated to providing our clients with highly skilled professionals well-matched to unique hiring needs, culture and goals. This opportunity is posted on behalf of our client, Latern Events Inc.**
**Position**: On-Site Events/Show Manager (Temporary)
**Pumpkins After Dark (Lantern Events Inc.)**
**Swangard Stadium & Central Park, Burnaby, BC**
**Contract Dates**: 2 month contract, September 27th through November 7th, 2023.
**Objective**:
This position will work in close collaboration with the Management team to execute and
oversee the event in its entirety.
**Type of person**:
be able to confidently manage temporary staff.
**Responsibilities**:
- Liaison with venue and city of Burnaby contacts.
- Serve as point-of contact for contractors (security, food trucks, garbage removal services, traffic
control, etc..) to ensure all event needs are being met.
- Oversee all onsite temporary staff (approx. 30 staff members, divided into groups with an
assigned team lead for each group)
- Checking in with team leads at start of shift to ensure all positions are filled.
- Calling in a replacement for no shows when necessary
- Follow protocol in response to medical emergencies, and security concerns.
- Maintain a welcoming environment while interacting with attendees and staff. Ensure high
quality guest experience and handle any costumer complaints in a professional manner.
- Oversees and executes opening and closing procedures.
- Reporting for merchandise and pumpkin store recorded daily.
- Daily “event day” reports delivered to management.
- Available during set-up dates to work closely with our team to learn how the displays operate.
- Effectively anticipates and responds promptly to the needs of all attendees and staff.
- Maintain knowledge of flow of events.
**Requirements**:
- Event management experience is an asset.
- Experience in a supervisory position.
- Excellent verbal communication skills.
- Proactive and action oriented with an attention to detail.
- Excellent customer service skills.
- Passion in the live event industry.
- Must be available to work all event dates, this includes evenings and weekends.
**Set-up dates**:September 27th - October 4th
**Event dates: O**ctober 5th - October 31st (operating Thursday to Sunday. Additional event dates may be
added in this time frame)**.**
**Move-out dates**:Nov 1st - 7th
For setup & tear-down, this position will not be required to be present for the entire timeframe, however they will be required for some of it for inventory tracking & display knowledge.
For event dates, shift are from 4:00PM until midnight.
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