Billing Coordinator

6 days ago

Richmond, Canada Recycle Track Systems Full time

**Who is RecycleSmart**:
A National B2B managed services firm that provides outsourced management of waste, organics and recycling to a broad range of industries across Canada.

We do our part to ensure we make the world a better place

We are a dynamic, fast-paced, fun, collaborative environment where we value innovation while helping our teammates and customers grow.

We get recognized for our successes (be sure to look at our company page).

**What we need**:
As the Billing Coordinator, you will be responsible for the smooth running of the customer billing aspects of the accounting department. You will be able to encompass the full scope of a high-volume transaction-processing hub, including coordinating the efforts of several departments to ensure that billings are carried out as close as possible to the contractual billing date and with the highest degree of accuracy. **This position will be part of the hybrid working model.**

**What People say about You**:
You will be well-organized and motivated. You will have excellent problem-solving skills, strong communication skills, and able to work in a collaborative environment. Primarily, you will be responsible for ensuring correct billing of Recycle Smart clients and payment to Recycle Smart vendor partners.

**What you will be doing**:

- Releasing (posting) open orders created by the customer service team.
- Creating and posting non-cyclic work orders
- Validating vendor charges utilizing NAV, CRM, and SOP’s
- Chasing down missing customer purchase orders with the Account Management team and Customer Success team
- Creating negative work orders
- Develop and maintain relationships with vendors concerning adhoc services
- Liaising with the vendor management team on purchase-side price discrepancies
- Liaising with the vendor management team on unexpected charges that appear on vendor invoices
- Liaising with Accounts Payable team to resolve urgent and non-urgent requests
- Carrying out other related tasks and duties as directed

**Is this you?**
- “Must Have” Skills/Experience:_
- 2+ years of customer service experience;
- Clear written and verbal English;
- Thrives in a fast-paced work environment, maintains a positive frame of mind and sets an example of professionalism for other employees;
- Adept at handling change and maintaining a professional, mature presence;
- Demonstrated organizational, and problem-solving skills;
- Hands-on team player with excellent people skills;
- Ability to task-switch while maintaining highest standards of accuracy and quality;
- Detail oriented and accurate in execution, ability to work well under pressure and with mínimal supervision;
- Ability to prioritize and meet deadlines;
- Computer Skills - Familiar with PC operating systems, Microsoft Applications including PowerPoint, Word and an above average utilization of Excel;
- Minimum 50 WPM typing speed
- “Nice to Have” Skills/Experience:_
- Post-Secondary degree/diploma preferred;
- Experience in MS Dynamics NAV & CRM software an asset;
- Previous experience in the waste, organic diversion and recycling industry is an asset;
- Fluency in other languages an asset;

**Why join RecycleSmart**:

- Competitive Salary
- Extended Medical and Dental Benefits
- GRSP program
- Diverse and Inclusive team focused on supporting internal growth
- Focus on giving back to the community

**Work Life**

We offer it all. For team members that live in the Metro Vancouver area, we offer a hybrid model so you can mix up your week between your home office and mingling with colleagues at our head office. Not only do we have a cool, LEED Gold office that is dog friendly, we offer some pretty sweet perks too. In your first year, you’ll enjoy 4 weeks of personal paid leave and a dedicated professional development fund. By the end of year two, you will be eligible for a Health Spending Account and access to our Wellness Fund. We offer extended health and dental benefits, as well as professional and individual development programs.

RecycleSmart is an equal opportunity employer who embraces and values diversity in age, gender identity, race, ethnicity, sexual orientation, and physical/mental ability. RecycleSmart's team members are encouraged to be their whole authentic selves. People of diverse backgrounds and cultures are encouraged to apply.

INDHP

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