![AGT Products Inc](https://media.trabajo.org/img/noimg.jpg)
Customer Service and Inside Sales Rep
7 days ago
Company Description
AGT Products Inc. Is the proud manufacturer of DRICORE subfloor products sold in all Big Box stores in North America. We are proud to have top notch, character teams that love to work together in an effort to achieve great things
Role Description
Are you someone that sees the glass half full? Is your positivity contagious? Are you, driven, well organized and looking to be part of a great team for well established brands? This is a full-time, on-site role for a BILINGUAL, Customer Service and Inside Sales Representative located in Mississauga, ON.
The role involves responding to customer inquiries and providing information about company products and services, following up with customers to ensure satisfaction, processing orders, and collaborating with the sales team to achieve sales goals.
Ultimately, this role is focused on delighting the customer base by:- Ensuring customers are delighted with our products and services
- Ensuring store inventory levels are appropriate
- Promotions are communicated to customer locations
- Providing online and technical sales support
- Upsell and crosssell with direct customers when appropriate
- Assist in opportunitygeneration/cultivation through leveraging CRM database and networking
Qualifications
- 3+ year of customer service and/or inside sales experience
- Proficient in Microsoft Office Suite and experience with CRM software
- Excellent communication skills and ability to build strong relationships with customers
- Ability to work independently and as part of a team
- Highly organized and detailoriented
AGT Products Inc (DRICORE, BARRICADE, RHINO) is an equal opportunity employer and welcomes all qualified applicants to apply.
Employment Type
Full-time
Job Types:
Full-time, Permanent
Benefits:
- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Onsite parking
- Paid time off
- RRSP match
- Vision care
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
Education:
- Secondary School (required)
Experience:
- Customer service: 3 years (required)
- French: 3 years (required)
Work Location:
In person
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