Counter Sales and Service Representative
2 months ago
New-Line takes pride in its people, interactive training programs, use of technology, and commitment to celebrating and promoting our team’s successes through our rewards and incentive programs. We are committed to identifying and developing key skills in our workforce in order to continue to grow and succeed through our strong talent.
**THE POSITION**:
- You have **knowledge and experience** in a similar industry; industrial part inside or counter sales experience is preferred
- You have excellent **problem-solving skills** and are able to respond to customer inquiries, orders, or quotes in a fast and friendly manner
- You have solid **computer skills** and are able to pick-up new software easily; utilizing technology to ensure accuracy and efficiency
- You have **strong sales and negotiation skills**; you’re able to analyze customer needs and make recommendations based on cost, availability or specifications
- You are **mechanically-inclined;** you love working with your hands and would be able to perform product assemblies and repairs ensuring high quality and compliance to product specifications
- You have a **passion for learning** and committed to continuing to improve your knowledge; you thrive in a learning environment and are naturally curious; previous product and industry knowledge would be an asset
- Strong **customer service skills**; you are helpful and attentive and are committed to doing everything in your power to “keep the customer moving”
- **Teamwork** is at the forefront of our organization; you possess great teamwork skills and are willing to help out when needed
- **WHAT WE OFFER**:
- A competitive wage plus potential to earn more with bonuses and incentives
- Company-sponsored social events, BBQs, outings, lunches, and more
- An excellent benefits package including RRSP matching, Tenure Bonuses, Educational Reimbursements, Fitness Credits, Extended Health/Dental, and Vision Care
- Employee recognition awards and opportunities for prizes
- A safety-oriented environment with great team members and management
- The opportunity to cross-train and grow within the company and become a Subject Matter Expert in our diverse industry
Pay: $22.00-$25.00 per hour
Expected hours: 40 per week
Additional pay:
- Bonus pay
- Commission pay
- Overtime pay
**Benefits**:
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care
- Wellness program
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
**Experience**:
- Warehouse: 1 year (preferred)
- Mechanical assembly: 1 year (preferred)
- Industrial Sales: 1 year (required)
Work Location: In person
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