Customer Service Representative

6 months ago

Acheson, Canada Q-Line Trucking Full time

Q-Line Trucking is a National carrier that provides transportation services throughout Canada and the USA. With expertise and capability, we provide specialized transportation solutions for major projects and industry sector leaders. Guided by our founding principles of hard work and honesty, we are dedicated to upholding the integrity of our services and providing growth and opportunity for our stakeholders. Q-Line Trucking employs over 500 people from 4 locations in Canada and 1 in the USA. Our success is rooted in our set of core family values and enhanced by the performance of our people. Q-Line Trucking maintains a very good safety rating as well as outstanding employee engagement and retention indicators.

SUMMARY

The Customer Service Representative (CSR), in collaboration with Sales Representatives, will perform daily duties within the sales department to transport freight as efficiently as possible. This position requires excellent communication skills, initiative, and the ability to adapt to new situations.

KEY RESPONSIBILITIES & ACCOUNTABILITIES
- Work jointly with the Sales Representative in daily duties to book loads and fulfill shipment requirements
- Advise clients on products and services, equipment availability and freight tracking
- Build, track, and forward loads for client accounts
- Manage day to day account operations tasks, such as; coordinating loading and unloading times, shipment requirements, and monitoring progress of shipment while en-route
- Maintain communication with customers, drivers, employees, and brokers to ensure all information on the internal system is accurate and shipment is efficient
- Update and advise clients on tracking loads and answer any questions pertaining to loads
- Ensure all of the information is entered into the internal system accurately as per the customer’s requirements for billing and invoicing purposes
- Other duties may be assigned

DESIRED QUALIFICATIONS
- High School Diploma or GED required
- Business Administrative Certificate preferred
- Minimum of 1-2 years experience in an Administrative role
- Technical ability to understand and use transportation industry programs, such as AXON, Shaw Tracking, PC Miler, PDF Conversion
- Excellent communication skills
- Ability to multi-task and adapt to new situations as they arise
- Ability to create and modify word-processed documents using Microsoft Office and Microsoft Excel

  • Customer Service Representative

    6 months ago

    Acheson, Canada Strongco Full time

    **Province**: Alberta **Branch**: Acheson **Employment Type**: Full Time **Number of Positions**:1 **SUMMARY** The Customer Service Representative (CSR) is responsible for parts & service revenue growth of a specific assigned branch and/or territory through providing a wide variety of after-sales solutions to our customers. **DUTIES AND...

  • Customer Service Representative

    4 weeks ago

    Acheson, Canada Adecco Canada Full time

    Adecco is currently hiring a full-time dedicated and professional Customer Service Representative to work for our clients who are committed to providing exceptional customer service and support to their clients in Acheson, AB. In this role you will be responsible for handling customer inquiries, resolving issues, and providing information about our products...

  • Customer Service Representative

    7 months ago

    Acheson, Canada Tenaquip Full time

    **Overview**: - TENAQUIP is a 100% Canadian company and a national leader in the Canadian industrial marketplace, TENAQUIP takes on the challenge of transforming the way people and organizations tackle their procurement processes by helping them achieve efficiencies, savings and gain better control over their total spend. **Why join Tenaquip?** - Named one...

  • Customer Service Representative

    4 weeks ago

    Acheson, Canada Adecco Canada Full time

    Adecco is currently hiring a full-time dedicated and professional Customer Service Representative to work for our clients who are committed to providing exceptional customer service and support to their clients in Acheson, AB. In this role you will be responsible for handling customer inquiries, resolving issues, and providing information about our products...

  • Customer Service Representative

    6 months ago

    Acheson, Canada J&R Hall Transport Inc. Full time

    _**J&R Hall Transport Inc. is proud to be named a Top Fleet Employer of Distinction for nine consecutive years.**_ - **We are a family run business with locations in Ontario and Western Canada.**_ As a growing LTL / TL trucking company we are hiring for the position of **Customer Service Representative. ** This is a full time position based out of our...

  • Customer Service Representative

    3 weeks ago

    Acheson, Canada Adecco Canada Full time

    Adecco is currently hiring a full-time dedicated and professional Customer Service Representative to work for our clients who are committed to providing exceptional customer service and support to their clients in Acheson, AB. In this role you will be responsible for handling customer inquiries, resolving issues, and providing information about our products...

  • Customer Service Representative I

    7 months ago

    Acheson, Canada IAA Holdings, LLC Full time

    IAA Holdings, LLC, a leading provider of loss recovery services to the insurance industry in Canada, has an opening for a Customer Service Representative I at our facility in Acheson, AB. IAA is Canada's leading live and live-online salvage vehicle auction company with auction facilities across British Columbia, Alberta, Ontario, Quebec, and Atlantic...

  • Customer Service Representative I

    6 months ago

    Acheson, Canada IAA, an RB Global Inc. Company Full time

    IAA, an RB Global, Inc. a leading provider of loss recovery services to the insurance industry in Canada, has an opening for a Customer Service Representative I at our facility in Acheson, AB. IAA is Canada's leading live and live-online salvage vehicle auction company with auction facilities across British Columbia, Alberta, Ontario, Quebec, and Atlantic...

  • Mcasphalt Customer Service Representative

    6 months ago

    Acheson, Canada Colas Full time

    **Position Information**: **Job Title**:Logistics - Customer Service Representative - Acheson, AB **Status**: Full-time Permanent Position **Expected Start date**:As soon as possible **Location **:25716 Acheson Road Building, Acheson, AB T7X 6B3 **Reporting to**:Trucking Manager - West **About McAsphalt**: About McAsphalt McAsphalt is a company that...

  • Customer Service

    6 months ago

    Acheson, Canada Tenaquip Full time

    **Overview**: - TENAQUIP is a 100% Canadian company and a national leader in the Canadian industrial marketplace, TENAQUIP takes on the challenge of transforming the way people and organizations tackle their procurement processes by helping them achieve efficiencies, savings and gain better control over their total spend. **Why join Tenaquip?** - Named one...

  • Customer Service Representative

    4 weeks ago

    Acheson, Canada Adecco Canada Full time

    Adecco is currently hiring a full-time dedicated and professional Customer Service Representative to work for our clients who are committed to providing exceptional customer service and support to their clients in Acheson, AB. In this role you will be responsible for handling customer inquiries, resolving issues, and providing information about our products...

  • Customer Service Representative

    1 month ago

    Acheson, Canada Q-Line Trucking Full time

    Q-Line Trucking is a National carrier that provides transportation services throughout Canada and the USA. With expertise and capability, we provide specialized transportation solutions for major projects and industry sector leaders. Guided by our founding principles of hard work and honesty, we are dedicated to upholding the integrity of our services and...

  • Customer Service Representative

    4 weeks ago

    Acheson, Canada Q-Line Trucking Full time

    Q-Line Trucking is a National carrier that provides transportation services throughout Canada and the USA. With expertise and capability, we provide specialized transportation solutions for major projects and industry sector leaders. Guided by our founding principles of hard work and honesty, we are dedicated to upholding the integrity of our services and...

  • Customer Service Representative

    6 months ago

    Acheson, Canada Q-Line Trucking Full time

    Salary: Q-Line Trucking is a National carrier that provides transportation services throughout Canada and the USA. With expertise and capability, we provide specialized transportation solutions for major projects and industry sector leaders. Guided by our founding principles of hard work and honesty, we are dedicated to upholding the integrity of our...

  • Mcasphalt Customer Service Representative

    7 months ago

    Acheson, Canada Colas Full time

    **Position Information**: **Job Title**:Logistics - Customer Service Representative (Seasonal) - Acheson, AB **Status**: Full-time Permanent Position **Expected Start date**:As soon as possible **Location **:25716 Acheson Road Building, Acheson, AB T7X 6B3 **Reporting to**:Trucking Manager - West **About McAsphalt**: McAsphalt is the industry leader in...

  • Customer Service Ambassador for Acheson, AB

    4 weeks ago

    Acheson, Canada Adecco Canada Full time

    Adecco Canada is a leading workforce solutions provider that connects job seekers with top employers in various industries. We are currently hiring a dedicated and professional Customer Service Representative to work for our clients who are committed to providing exceptional customer service and support to their clients in Acheson, AB.CompensationThe...

  • Door to Door Sales Representative

    6 months ago

    Acheson, Canada Firefly Solar Inc. Full time

    **Job Title: Door-to-Door Sales Representative - Firefly Solar Inc.** **Company Overview**: Join our team at Firefly Solar, a leading provider of renewable energy solutions. We are dedicated to making solar energy accessible and affordable for homeowners across Alberta. With a commitment to sustainability and innovation, we strive to empower communities to...

  • Outside Sales Representative

    6 months ago

    Acheson, Canada Hayworth Equipment Sales Inc. Full time

    Outside Sales Representative We are looking for a high-performing sales representative to join our team with strong technical knowledge. Hayworth Equipment Sales is a busy Heavy Trailer Dealership with a Parts & Service Centre. **What we offer**: - Base Salary $50,000 + Commissions - Competitive Benefit Package - Computer and Phone supplied, technology...

  • Outside Sales Representative

    1 month ago

    Acheson, Canada Rimex Supply Ltd. Full time

    RIMEX - World Leader in Wheels and Rims for Industrial Applications **About RIMEX**: RIMEX is a global leader in the manufacturing and distribution of premium wheels and rims for a variety of industries, known for their exceptional durability, efficiency, and innovative design. Our commitment to delivering superior service and solutions helps our customers...

  • HR Representative

    6 months ago

    Acheson, Canada TCL Supply Chain Full time

    Do you enjoy working in a team environment providing strategic counsel and advisory services to leaders on business and people related issues? Do you take an energetic and influential approach to bring challenge and perspective to a business agenda? Would you get job fulfillment by playing a pivotal role in making sure our environment is the best possible...