Customer Service Agent

3 weeks ago


Montréal, Canada Recrute Action Inc. Full time

Education: College/CEGEP
- Experience: 1 year to less than 2 years
**Work setting**:

- Insurance company
**Tasks**:

- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Issue receipts and other forms
- Receive and log complaints
- Receive payments
- Advise clients on advertising or sales promotion strategies
- Answer written and oral inquiries
**Computer and technology knowledge**:

- MS Outlook
- MS Windows
- MS Word
**Security and safety**:

- Credit check
- Criminal record check
**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Work under pressure
**Personal suitability**:

- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
**Health benefits**:

- Dental plan
- Health care plan
**Financial benefits**:

- Bonus
- Work Term: Permanent
- Work Language: Bilingual
- Hours: 37.5 hours per week



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